Information Management Blog
Data Management | Enterprise Content Management (ECM) | Intelligent Information Management (IIM)
Data vs. Content: Does the distinction still matter?
By: Anthony Paille January 26th, 2023
This is an article about names and whether or not they matter. My first intuition was to open with the quote, “What's in a name? That which we call a rose by any other name would smell just as sweet,” but I thought better of it. Not because it was too cliche, which it was, but because it immediately transported me back to my sophomore year of high school, when the greatest achievement of my life up to that point was winning the role of Romeo in the drama club's production of Romeo and Juliet. Please spare me the reminder of my nerdy teenage years! Anyway, onto the matter at hand. The purpose of this article is to begin a conversation about data and content and whether or not the long-held distinction between the two is still important. I'm admitting to you upfront that I don't have the answer. Instead, I only aim to share what I know.
Digital Transformation | Intelligent Information Management (IIM)
What Is the Role of Information Management in Customer Experience?
By: Anthony Paille April 21st, 2022
There are two things you should know about me. The first is that I love to eat. I have an appetite that was once described as “alarming.” In my teenage years, I would kick back and devour an entire large pizza in one sitting. As I grew older, I refined my pallet and developed a desire for quality ingredients and a craving for a variety of flavors. The second thing you should know is that I hate to cook.
Healthcare | Intelligent Information Management (IIM)
Information Management in the Not-So-Distant Future of Health Care
By: John Harney April 12th, 2022
I’m at that age when the body starts to go. I now see 100 doctors – no, really, 85 at least. Or so it seems. If I’m not Zooming with my primary care provider, I’m swapping data with a specialist via a phone app or transmitting my blood pressure readings from my remote monitor to the disembodied nurse in my voicemail who chides me with messages if I miss a reading.
Intelligent Information Management (IIM)
AIIM's Information Management Training - Cost, Options, and FAQs
By: Anthony Paille October 21st, 2021
In several posts, we’ve talked about professional development options for information management professionals and provided guidance on how to determine whether a particular course or certification is a good fit. For the most part, we’ve stayed away from blogging about AIIM's training for two reasons. First, we wanted these blog posts to be informative and insightful, rather than be perceived as self-aggrandizement. And second, we figured that most people reading these posts would already know AIIM’s offerings. It turns out that that’s not the case. We regularly get questions about AIIM training – what course is right for a particular person, role, or circumstance, what the courses cover, what they cost, etc. So we thought it might be of value to do an overview of AIIM’s training offerings.
How Well Does Your Information Strategy Align with Your Business Goals?
By: Sean McGauley August 17th, 2021
In both our personal and professional lives, the amount of information we deal with on a daily basis is growing exponentially. At the same time, the variety of this information is evolving -- audio files, video files, and more. The cummulative effect? Information Chaos! For many organizations, information is largely viewed as an achilles heel that must be tamed and controlled. Efforts to do so have largely been focused on reducing cost and risk. However, if information is the currency that fuels digital transformation, organizations cannot continue down the path of viewing information management decisions solely through a tactical cost-minimization filter. In a digital age, the everyday decisions that organizations make about information must become strategic business decisions and must also consider information as a strategic enabler.
AIIM on Air | Intelligent Information Management (IIM)
[Podcast] The Art of the Possible
By: Kevin Craine May 13th, 2021
The phrase "the art of the possible" can mean different things to different people. For those of us in the information management business, it has come to mean "achieving what we can (possible), rather than what we want (often impossible)." For me, it's an optimistic view of the future rather than a fearful acknowledgment of our challenges and difficulties. The "art" part is where the magic happens; as we allow ourselves to explore the boundaries of what information technology permits us to achieve and how those capabilities move the needle in terms of transformation, innovation, and organizational performance; indeed pushing back those boundaries with a new, more forward-looking approach.