text: Software vendor may cash in on contact-center patents SAN FRANCISCO - CosmoCom Inc., a software vendor that holds a pair of U.S. patents on IP (Internet Protocol) contact center technology, is now considering moves to defend those patents, company officials said Monday.
inputs: Software vendor may cash in on contact-center patents SAN FRANCISCO - CosmoCom Inc., a software vendor that holds a pair of U.S. patents on IP (Internet Protocol) contact center technology, is now considering moves to defend those patents, company officials said Monday.