text: Vertical solutions take hold in CRM As the enterprise increasingly looks for vertical solutions from its CRM vendors, Kana Software with an on-premise solution and Entellium with a hosted solution, will both announce this week industry-specific best practice applications for customer service and sales force automation.
inputs: Vertical solutions take hold in CRM As the enterprise increasingly looks for vertical solutions from its CRM vendors, Kana Software with an on-premise solution and Entellium with a hosted solution, will both announce this week industry-specific best practice applications for customer service and sales force automation.