text: OK, here's the 411 So long, Eryca. Here comes Darby. New Englanders who call Verizon Communications Inc.'s 411 directory assistance will start to hear a different voice over the next week, as the phone giant upgrades to a system that will handle more calls with automatic speech-recognition software instead using a human operator.
inputs: OK, here's the 411 So long, Eryca. Here comes Darby. New Englanders who call Verizon Communications Inc.'s 411 directory assistance will start to hear a different voice over the next week, as the phone giant upgrades to a system that will handle more calls with automatic speech-recognition software instead using a human operator.