text: CRM Best Practices: TCO and ROI (NewsFactor) NewsFactor - With CRM projects costing millions, even in some mid-size companies, it is no surprise CFOs are leading the charge to be sure the most important projects are first, that they are justified, and that they actually deliver on their forecast benefits.
inputs: CRM Best Practices: TCO and ROI (NewsFactor) NewsFactor - With CRM projects costing millions, even in some mid-size companies, it is no surprise CFOs are leading the charge to be sure the most important projects are first, that they are justified, and that they actually deliver on their forecast benefits.