text: New Siebel Chief Outlines Chapter 2 For CRM Vendor After 10 years of focusing on product development and delivery, CEO Michael Lawrie says Siebel had to recognize that technology is only one part of the CRM equation.
inputs: New Siebel Chief Outlines Chapter 2 For CRM Vendor After 10 years of focusing on product development and delivery, CEO Michael Lawrie says Siebel had to recognize that technology is only one part of the CRM equation.