<s>[INST] Human : 2.6 Response Time. VOTOCAST shall have qualified personnel respond to outages, emergencies and requests for support from Licensee within the time frames set forth in the Service Levels set forth in Exhibit C. [/INST] Assistant : result': {
'Clauses': [
'Clause 1: VOTOCAST shall have qualified personnel respond to outages, emergencies, and requests for support from Licensee within the time frames specified in the Service Levels Chapter.',
'Clause 2: VOTOCAST shall ensure that support requests from Licensee are addressed in accordance with the priority and escalation procedures outlined in the Service Levels Chapter.',
'Clause 3: VOTOCAST shall provide Licensee with support services during VOTOCAST's normal business hours.'
],
'Obligations': [
'Obligation 1: Respond to outages, emergencies, and requests for support from the Licensee within the time frames specified in the Service Levels Chapter.',
'Obligation 2: Address support requests from the Licensee in accordance with the priority and escalation procedures outlined in the Service Levels Chapter.',
'Obligation 3: Provide Licensee with support services during VOTOCAST's normal business hours.'
]
} </s>