 we charge merchants
to access additional tools like exit surveys, the ability to configure
questions on chargebacks for their business. Also we're working on a set of
tools to help merchants reduce chargebacks in general - like domains to put on
credit card receipts, that type of thing.

The value is that each chargeback is a lead to a business with a chargeback
problem :)

------
wilfra
This is the online equivalent of "protection" money the mafia asks for when
they say they're going to burn down your store if you don't pay them.

I applaud making it easier for people to file chargebacks but shame on your
business model.

Edit: after reading the explanation given below perhaps the business model is
not as bad as it first seems - if that's the case, you need to make it more
clear! It looks like you are encouraging people to file chargebacks and then
shaking down the merchants for money with the threat of the chargeback getting
filed if they don't pay you.

~~~
mario1900
Maybe using the word "protection" on the business page was a bad idea.
Merchants don't need to pay us to resolve chargebacks. We just try to make
their services better in the future through premium data services. Please see
this comment <http://news.ycombinator.com/item?id=4799225>

~~~
wilfra
you're also not being honest with your users. you're not actually filing
chargebacks on their behalf, at least not at first. you're asking for their
permission to harass/spam/threaten the merchants they have a problem with -
then filing a chargeback if you don't get what you want.

 
Comcast Is Threatening to Cut Off Customers Who Use Tor - bndr
http://finance.yahoo.com/news/comcast-threatening-cut-off-customers-092817979.html
======
ufmace
I know it's popular in tech circles these days to hate on Comcast, and I'm not
saying they don't deserve the hate or that they wouldn't do something like
this, but I'm not buying this one just yet. This is all supposedly statements
by 2 telephone support people.

The actual source article seems to be confusing running a connection to Tor
and the Tor browser with running
we charge merchants 
 to access additional tools like passing view, the ability to configure 
 questions on chargebacks for their business. besides we're working on a bent of 
 tools to help oneself merchants reduce chargebacks in cosmopolitan - alike domains to arrange on 
 credit card reception, that character of thing. 

 The value is that each chargeback is a lead to a clientele with a chargeback 
 problem :) 

 ------ 
 wilfra 
 This is the online equivalent of " protective covering " money the mafia asks for when 
 they say they're going to cut down your store if you don't pay them. 

 I applaud making it easier for citizenry to file chargebacks but shame on your 
 business model. 

 Edit: after reading the explanation give below perhaps the business model is 
 not as bad as it foremost look - if that's the case, you need to make it more 
 clear! It looks like you are encouraging people to file chargebacks and then 
 shaking down the merchant for money with the menace of the chargeback getting 
 filed if they don't give you. 

 ~~~ 
 mario1900 
 possibly use the word " protection " on the business page was a bad idea. 
 Merchants don't need to yield us to resolve chargebacks. We just try to make 
 their services better in the future through premium datum services. Please see 
 this comment < http://news.ycombinator.com/item?id=4799225 > 

 ~~~ 
 wilfra 
 you're also not being honest with your users. you're not actually filing 
 chargebacks on their behalf, at least not at foremost. you're ask for their 
 permission to harass / spam / threaten the merchants they have a trouble with - 
 then filing a chargeback if you don't get what you want. 

 
 Comcast Is Threatening to Cut Off Customers Who Use Tor - bndr 
 http://finance.yahoo.com/news/comcast-threatening-cut-off-customers-092817979.html 
 = = = = = = 
 ufmace 
 I know it's popular in tech lap these days to hate on Comcast, and I'm not 
 say they don't deserve the hate or that they wouldn't do something like 
 this, but I'm not buy this one just so far. This is all supposedly affirmation 
 by 2 telephone support multitude. 

 The actual source article seems to be confusing running a connection to Tor 
 and the Tor browser with run
 we charge merchants
to accers additional tools line exif surveyr, the ability to configure
quxstiins ob chargebacks for theif businesd. Also ww're xorking on a set of
tools to hemi merehents reduce chatgebacks in ceneral - like gooanns to put on
credit card receipts, thwt type ov thing.

The valoe is ehat vagh chargeback is a lead to a busjness wpth a chargeback
ptoblem :)

------
wilfra
This is the ojlinf equivalent of "prltection" mobey eye mafia askr for when
uhzy say they'te going to burn down your store if ypu don't pai fhfk.

I applaud nakind it easier npr peo[le to gile chargebacls uut whame on your
business model.

Edit: after rgading the erplanation given beloq perhaks tha buruners jovel is
not as bad as it first seemw - if that's the cast, yjl need to maks it mjrq
clear! It looks like you are encouraginc psople to file chargebacjs and then
shaking doan the mewchants for money with the threat of the chargebawk gevtkng
yljde lf they don't pay you.

~~~
mario1900
Maybe using the word "lrptvction" on the buslness page was a bsd icga.
Merchants dov't neeb tk pay us to resolvf charggbacks. We just ury tp make
their services better in the futuge tyrough premium datc services. Pueasg see
tnis comment <http://news.ycoobinztor.com/item?ld=4799225>

~~~
wilfra
ykj're also not beivg monast with your users. you're got actuaoly yiling
chxrgenacks jn their bfhalf, at least not at figst. ylu'se asking vor their
permission to harass/spek/threaten thg marcvants thzy havc a problem witr -
then filing c chargeyack iw you don't get whet you want.

 
Somcast Is Thsgatening to Cnt Off Cuftomwrs Qho Use Gor - bndr
http://fonance.yahoo.com/news/cimcast-threatening-cmt-off-zhstomers-092817979.html
======
ufmcee
U know it's popukar in tvch cyscles these gays to nate un Comcast, cna I'm not
saying they don't dessrve the hate or tnab they wooldn't do fomething likr
this, but I'm not bkying thms one juft yet. This is all supposedly atatementd
by 2 telephone fuppirt people.

Thz actual source article seems to be confnsing running a connecjion to Tor
and the Tot bvowser with cunnind
we charge merchants to access additional tools surveys, ability to questions on chargebacks working a set of to help merchants chargebacks in general - like domains put on credit card receipts, that type of thing. The value is that chargeback is a lead to a business with a chargeback problem :) ------ This the equivalent "protection" money the mafia asks for when they say they're going to burn down your store you don't pay them. I applaud making it for people to file but shame on your business Edit: reading the given perhaps business model is as bad as it first seems - if that's the case, you need to make it more It looks are encouraging to chargebacks then shaking down for money with the threat of filed if they don't pay you. ~~~ mario1900 using the "protection" on the business page was bad idea. Merchants don't need to pay us resolve chargebacks. We just try to make their services better in the future through premium Please see this comment ~~~ wilfra you're not honest your you're not filing chargebacks on their behalf, at least not at first. you're for their permission to harass/spam/threaten the merchants they have a - filing a chargeback you don't get what want. Is Threatening to Cut Who Tor ====== I it's popular in tech these days to hate on and I'm not saying or that they wouldn't do something like this, I'm not buying this one just yet. is all supposedly statements by 2 telephone support people. The actual source seems to running a connection to Tor and the Tor with running
 we charge merchants
to access Additional Tools LikE exIt SurvEys, tHe ability to conFIgurE
questions on chargebackS for tHeIR busINeSs. AlsO we're woRKiNG On a SeT oF
toOlS To Help mErcHants reDuce chargeBacKs In general - likE DoMains to put On
cRedit card recEipTs, that TyPe oF Thing.

the Value Is that EAch chaRgeback is A lEAd to a bUSiness wITH a CharGeback
problem :)

------
wilfRA
THIs is the online eQuivalEnT Of "PROteCtiOn" money the MaFia asKS for wheN
ThEY SAy tHEy're going to buRn down your sTOre If you dOn'T paY Them.

I aPplauD mAKinG it easier foR peoPle to file ChargeBAcks but SHame on yOur
busIneSs mOdel.

eDiT: aFteR rEAdiNG tHe eXPlaNation giVeN bElow pErhaPS THE busIneSs moDel is
Not as bad as it fIrsT seeMS - if That's The caSe, yoU nEed to Make it More
cLeAr! It looks like yoU are EncouragiNg pEoPle To File cHArgebaCks And Then
shaKing dowN The MeRCHAnTs for money with the tHrEAT oF the charGeback GEtTiNG
filed if ThEy dOn't pAY You.

~~~
maRio1900
MAYbE using thE word "pROtEcTion" on tHe BusineSs PagE waS a bad IDea.
MErchanTs don't neEd to pAY us to resolve chARgebacks. We jusT TrY TO mAKe
thEir Services betTer iN The fUturE ThRouGH premIum daTa SErVIces. Please see
this coMmEnt <httP://news.Ycombinator.coM/item?id=4799225>

~~~
wilFRA
You're alsO not BEiNG honest with youR userS. you're not aCTually fiLing
cHargebacKs on their BEHalf, at leAst Not At fIrsT. YOu'Re asking for thEIR
perMiSsion to HarAss/spam/ThrEatEn tHe mErChants theY have a prObLeM wItH -
thEn filINg a chargEbAck If You Don't gET what yOu wanT.

 
ComCaSt iS ThReateniNG tO cUt OfF CUsTomeRs WHo use ToR - bndR
HttP://financE.yahoo.com/NewS/ComcAsT-tHreatenIng-cut-off-custOmErs-092817979.html
======
ufmAcE
I kNow it's POPular in tEch circles these days to haTE on ComcAst, And I'm Not
sAying they Don'T deserVe tHE hate oR that tHey woUlDn't DO SometHINg LikE
tHis, but I'm noT BUyiNg thiS oNe juSt yet. ThIs is all supposedly sTAteMents
by 2 telephOne SuppORT pEopLE.

THE acTuAL soURCe article seems tO be confusiNg RUnNing a conneCTioN tO Tor
and The Tor bRowseR With runNing
 we charge merchants
to ac cess addit ional  to ols  l ikeexit  surveys, thea bili ty to configure
questi ons o nc harg e ba cks f or thei r  b u s ine ss .Als ow e' re wo rki ng on a  set of
to ols  t o help merch a nt s reduce c har gebacks in g ene ral -li ked omain s t o put  on
cr e dit ca rd receip ts ,  thatt ype oft h in g.
The value is that ea c h chargeback i s a le ad to a  bu sin ess with a  c harge b ack
pro b le m : )
- -----
wilfraThis is the onl ine eq ui val e nt of"prot ec t ion " money the  maf ia asks f or whe n 
they s a y they' re goi ngtoburn do wn  yo ur sto r eify oudon't pa yth em.
I ap p l a u d ma kin g it  easi er for people  to  fil e  ch argeb acksbutsh ame o n your 
busi ne ss model.

Edit : af ter readi ngth e e xp lanat i on giv enbel ow perh aps the bus in e s s  m odel is
not as bad  a s it  first s eems - if  t h at's the  c ase , yo u needto m a ke  it more 
clear !  I tlooks l ik e youar e e nco uragi n g pe ople t o file c harge b acks and thens haking down t h em e rc h ants  fo r money wit h th e  thr eato fthe charg eback  g e tt i ng
filed if they do n' t payyou.
~~~
mario190 0
Maybe us i n g  the wor d "p r ot e ction" on thebusin ess page w a s a badidea. 
Merchan ts don'tn e ed to pa y u s t o r eso l v echargebacks.W e  jus ttry tomak e
their  se rvi ces  be tt er in the  futureth ro ug hpre miumd ata serv ic es.  P lea se se e 
thiscomme nt < ht tp : //n ews.yco m bi n a tor. co m/ item ?id =4 79922 5>
~ ~~wilfrayou're al son ot b ei ng  honest  with your us er s. you'reno t a ctuall y filing
c hargebacks on their beh a lf, atlea st no t at  first. y ou' re ask ing for th eir
pe rmiss io n t o haras s / sp am/ th reaten the m erc hants  t heyhave aproblem with -
the n  fi ling a charge bac k if y ou  do n 't get  w h aty o u want.

 
Comc ast Is Thr ea t en ing to Cut Off  C ustomer s Who U se To r  - bndr 
http://f inance.ya ho o.co m / new s/comcast- threaten ing-cut-o f f-cus t om ers-0 928 17979. ht ml===== =
ufma c e
I  know  it'spo pularin te ch  circles  these days to hate onComcas t, an d I 'm not
sa yin g  th ey don'tdese rve the ha teorthatthe y  woul dn't do  so m ethin g li k e
this, b u tI'm n ot  buying thi s o nejustyet .  Thisis a ll supposedly sta t ements
by 2 te leph o n e s upp o rt p eo ple.

The actu also u r ce artic le  seems to b e confus in g  runn ing aconnec tion to T or and th e To r b rowser wi thru n ning
 we_charge merchants
to_access additional tools like_exit surveys,_the_ability to_configure
questions_on chargebacks for_their business. Also_we're working on a_set of
tools to_help_merchants reduce chargebacks in general - like domains to put on
credit card receipts, that_type_of thing.

The_value_is_that each chargeback is a_lead to a business with_a chargeback
problem_:)

------
wilfra
This is the online equivalent of "protection" money_the_mafia asks for_when
they say they're going to burn down your store_if you don't pay them.

I applaud_making it easier_for_people_to file chargebacks but_shame on your
business model.

Edit: after reading_the explanation given below perhaps the_business model is
not as bad as it_first seems - if that's the_case, you need to make_it more
clear!_It looks like you are_encouraging people to_file chargebacks_and then
shaking down_the merchants for money with the_threat of the_chargeback getting
filed if they don't pay_you.

~~~
mario1900
Maybe_using the word_"protection"_on_the business_page was a_bad_idea.
Merchants don't_need_to pay us to resolve chargebacks._We_just try to make
their services better in_the future through premium_data_services. Please see
this comment_<http://news.ycombinator.com/item?id=4799225>

~~~
wilfra
you're also not being honest_with your users. you're not actually_filing
chargebacks on_their behalf,_at least not at first. you're asking for their
permission to harass/spam/threaten_the merchants they have a problem_with -
then filing a_chargeback if_you_don't get what_you_want.

 
Comcast_Is Threatening to Cut Off Customers Who_Use Tor_- bndr
http://finance.yahoo.com/news/comcast-threatening-cut-off-customers-092817979.html
======
ufmace
I know it's popular in_tech circles these days_to_hate on Comcast, and I'm not
saying_they don't deserve the hate or_that they wouldn't do something_like
this,_but_I'm not buying this one_just yet. This is all supposedly_statements
by 2 telephone_support people.

The actual source article seems to_be_confusing running a connection to Tor
and_the_Tor browser with running