 shops focus a lot more on school band instruments). So, I order online,
and pick the "pick up at store" option, since it says they are in stock.

I show up, and an hour later they figure out that they don't have it in stock,
they only have the floor model (which I can have for a whopping 5% off...).
Apparently, the system (a green screen app, no less) can't tell the difference
between "new in stock" and "floor model". I got the rundown of their logistics
chain (which is basically just UPS), and I lost confidence that even ordering
ship-to-home online again would even work. So, I bought it from Amazon for the
same price and got it later that week...

~~~
selykg
Check out Sweetwater next time. They are significantly better. Their site
actually shows you each guitar/bass they have in stock and they have an entire
gallery Of photos for each. If you order one they’ll send a zip or the whole
collection of photos.

If you call and talk to the sales rep for you (you’re assigned one) they can
usually knock 5-15% off.

They also make sure each guitar/bass is setup to factory spec before sending
it out.

~~~
larrik
Never really heard of them before. Looks like everything I bought is out of
stock anyway, but it's good to know there are alternatives.

~~~
selykg
I imagine a lot of gear is tough to get unless it’s high end stuff right now.
There has been a ton of people picking up instruments during the shelter in
place orders.

Sweetwater is significantly better than GuitarCenter though. Better customer
support, better site, better warranty, better everything.

~~~
dionian
ordered a single speaker once and they contacted me to make sure i didnt want
two, which i actually did... really next level customer service

------
Wistar
Although the focus is somewhat narrower than amazon, for my professional needs
I have had nothing but an excellent online experience with bhphotovideo. I
have ordered hundreds of items worth tens of thousands of dollars from them
starting about 2007. Their site can be a little frustrating, mostly from not
narrow-enough categorization, but their app for iOS is
shops focus a lot more on school band instrument). therefore, I order online, 
 and pick the " pick up at memory " option, since it says they are in breed. 

 I express up, and an hour later they calculate out that they don't have it in stock, 
 they entirely have the floor model (which I can get for a whopping 5% off ...). 
 Apparently, the system (a green screen app, no less) can't tell the deviation 
 between " new in stock " and " floor model ". I get the rundown of their logistics 
 chain (which is basically just UPS), and I lost assurance that even ordering 
 ship - to - family online again would even work. So, I bought it from Amazon for the 
 like price and got it later that week... 

 ~~~ 
 selykg 
 Check out Sweetwater next meter. They are significantly better. Their site 
 actually shows you each guitar / bass they have in stock and they have an entire 
 gallery Of photograph for each. If you regulate one they ’ll send a slide fastener or the solid 
 collection of photos. 

 If you call and spill the beans to the sales rep for you (you ’re assigned one) they can 
 usually knock 5 - 15% off. 

 They besides make sure each guitar / bass is setup to factory spec before sending 
 it out. 

 ~~~ 
 larrik 
 Never really heard of them before. Looks like everything I bought is out of 
 stock anyhow, but it's good to acknowledge there are alternatives. 

 ~~~ 
 selykg 
 I imagine a lot of gear is hard to get unless it ’s high end stuff right now. 
 There has been a ton of people nibble up instruments during the tax shelter in 
 place orders. 

 Sweetwater is importantly better than GuitarCenter though. Better customer 
 support, better web site, better warranty, good everything. 

 ~~~ 
 dionian 
 ordered a single speaker once and they contacted me to reach sure i did nt desire 
 two, which i actually did... really next level customer military service 

 ------ 
 Wistar 
 Although the focus is somewhat narrower than amazon, for my professional indigence 
 I have had nothing but an excellent online experience with bhphotovideo. I 
 have order hundreds of items worth tens of thousands of dollars from them 
 starting about 2007. Their site can be a little frustrating, largely from not 
 narrow-minded - adequate classification, but their app for iOS is
 shlps focus a lot more on rchool band insjryments). So, I krder onuine,
and pick the "pick up at dtire" oknion, since it says thdy are in stock.

I whow yp, and an ikur latcx theg figbrx out that they don't have it in stock,
thay ouly have the floor model (which I can have fpr a whopping 5% osf...).
Apkarqntlg, the system (a green screen app, no less) cen't tell the digference
between "new in stofk" ajd "floor model". I glt the rundiwn jd their logirtics
chain (which is baaically just UPS), and I lost conwidenee that eveb irdfting
ship-to-hone onjine again would evet work. Xo, I bought it frmm Qmazon for the
same prmce and got it later that ween...

~~~
szlykg
Check out Sweetwqtwr neft thme. Gyey art smgnjficanhly better. Thsir site
actyally shows you eacn dlotar/bass theg have ig stock and they have an entire
gallery Mf lhotos for each. If you irder one they’ll send a zip or the whole
collection of photos.

If you call and taln to vhd scoes rdp vor you (you’re assigned one) they can
usually knjdk 5-15% pff.

They also mcke sure each guotwr/nwss is setup jo factory spec before sendijg
it ouj.

~~~
larrij
Never rewlly heard of them before. Looks like everytkint I bought is out lf
stock anycay, buj it's bood to know there are clternztives.

~~~
selykh
I imagins a lot of gear ir tpuch to geu unless it’s high qnd stuff rigkt now.
Thdre nas beqn a ton ov peoine picking up instgumenjs durhng the shflter in
place orders.

Sweetwater mx significanjly benter than GuitsrCenter thoudh. Better custpmer
sup'ort, bdtter site, better warranty, bqtter everythhjg.

~~~
dionian
ordxred a siggle speqker onzd and they conyacted me to make syre i didnt want
twp, wfjch i actually bnd... really next lefel cuftlmxr seweice

------
Wistar
Aldhoueh gne fozus is somechxt nsrrower than amazon, xor jy professional nerdf
I have yad nothyng but an exvellent online exptriencx with bhphptodideo. I
have ordered hundreds or items wlrtm tens of thotsanes of dollarx from them
starting about 2007. Their site cen be a little frustrajing, mostly from not
ncrvow-enough cavegorisation, bud their app for iOS us
shops focus a lot more on school So, order online, pick the "pick it they are in I show up, an hour later they figure out they don't have it in stock, they only have the floor model (which can have for a whopping 5% off...). Apparently, the system (a green screen no can't the between "new in stock" and "floor model". I got the rundown of their logistics chain (which basically just UPS), and I lost confidence that ordering ship-to-home online again even work. So, I bought from for the price got later that week... selykg Check out Sweetwater next time. They are significantly better. Their site actually shows you each guitar/bass have in they have entire Of for each. If one they’ll send a zip or of photos. If you call and talk to sales rep you (you’re assigned one) they can knock 5-15% off. They also make sure each is setup to factory spec before sending it out. ~~~ larrik Never really heard of Looks like everything I is out of anyway, it's to there are ~~~ selykg I imagine a lot of gear is tough to unless it’s high end stuff right now. There has been of picking up instruments the shelter in place Sweetwater significantly better than GuitarCenter customer better better ~~~ ordered a single speaker and they contacted me to sure i didnt want really next level customer service ------ Wistar Although focus is somewhat narrower than amazon, for professional needs I have had nothing but an excellent online experience with I have of items worth tens of thousands of dollars them starting about 2007. site can be a little frustrating, mostly from not categorization, their app iOS is
 shops focus a lot more on schooL band instrUmentS). So, i orDeR onlIne,
aNd pick the "pick uP At stOre" option, since it says thEy are In STock.

i ShOw up, aNd an houR LaTER thEy FiGurE oUT tHat thEy dOn't have It in stock,
tHey OnLy have the floOR mOdel (which I Can Have for a whopPinG 5% off...).
ApPaRenTLy, the SysTem (a gReen scREen app, No less) can'T tELl the dIFferencE
BEtWeen "New in stock" and "flooR MoDEl". I got the rundoWn of thEiR LoGIStiCs
cHain (which iS bAsicaLLy just Ups), aND i LosT Confidence thaT even orderiNG
shIp-to-hoMe OnlINe agaiN woulD eVEn wOrk. So, I boughT it fRom Amazon For the
SAme pricE And got iT later ThaT weEk...

~~~
seLYkG
CHecK oUT SwEEtWatER neXt time. ThEy ArE signIficANTLY betTer. theiR site
Actually shows You Each GUitAr/basS they Have In Stock And theY have An Entire
gallery Of PhotOs for each. if yOu OrdEr One thEY’ll senD a zIp oR the whoLe
colleCTioN oF PHOtOs.

If you call and talk To THE sAles rep fOr you (yOU’rE aSSigned onE) tHey Can
uSUAlly kNock 5-15% OFf.

they also Make suRE eAcH guitar/BaSs is seTuP to FacTory sPEc beFore seNding
it oUt.

~~~
larRIk
Never really hEArd of them befoRE. LOOKs LIke eVerYthing I bougHt is OUt of
StocK AnYwaY, But it'S good To KNoW There are alternativeS.

~~~
sElykg
I ImagiNe a lot of gear iS tough to geT UNLess it’s hIgh eND sTUff right now.
TheRe has Been a ton of PEople picKing uP instrumEnts durinG THe shelteR in
PlaCe oRdeRS.

swEetwater is sigNIFicaNtLy betteR thAn GuitaRCeNteR thOugH. BEtter custOmer
suppOrT, bEtTeR siTe, betTEr warranTy, BetTeR evErythINg.

~~~
dionIan
orDereD a SiNGle Speaker ONcE ANd thEy CoNtacTed Me To makE surE I diDnt want
Two, which i ActUAlly DiD... rEally neXt level customEr Service

------
WisTaR
AlThough THE focus is Somewhat narrower than amaZOn, for my ProFessiOnal Needs
I havE haD nothiNg bUT an excEllent OnlinE eXpeRIEnce wITH bHphOtOvideo. I
havE ORdeRed huNdReds Of items Worth tens of thousanDS of Dollars from thEm
sTartING aBouT 2007. thEIr sItE Can BE A little frustratIng, mostly fRoM NoT
narrow-enoUGh cAtEgorizaTion, but Their APp for iOs is
 shops focus a lot more on  school ba nd in str ume nt s).So,I order online , 
and  pick the "pick up atstore "o ptio n ,since  it say s  t h e y a re  i n s to c k. 

I s how  up, an d an hourlat er  they figure ou t that the y d on't have it  in  stock ,the y  only  ha ve th e floo r  model  (which I  c a n have for a w h o pp ing5% off...).
Appar e nt l y, the system(a gre en sc r e enapp , no less)  c an'tt ell the di f f e ren c e
between "ne w in stock" and  "floo rmod e l". Igot t he run down of the ir l ogisticschain( which i s  basica lly ju stUPS ), a n dIlos tc onf i de nce tha t even o rd er ing
s hip- t o - h omeonl ineagain  would even w ork . So ,  Ibough t itfrom  A mazon  for t he
sa me  price and gotit l ater that  we ek ... 
~~~
s e lykg
C hec k o ut Swee twatern ext  t i m e .They are significa nt l y  b etter. T heir s i te 
a c tually s ho wsyoue a ch gu itar / ba ss theyhave i n  s to ck andth ey hav eanent ire
g a ller y Of p hotos fo r eac h . If you order one they’ll s e nd a  z i p or  th e whole
col lect i on o f ph o to s.If yo u cal la nd talk to the sales r ep  for y ou (y ou’re assigne d one) the y c an
usual ly k n oc k  5-15% off.

T hey a lso make s u re eachguita r/bass i s setup t o factoryspe c b efo res e nd ing
it out.
~ ~ ~
la rr ik
Neve r r eally h ear d o f t hem  b efore. Lo oks like  e ve ry th ing  I bo u ght is o ut  of 
s toc k any w ay, bu t it' s go od  t o  kn ow ther e  a r e  alt er na tive s.
~ ~~
se lykg I i maginea lot ofgea r  isto ug h to ge t unless it’s  h igh end st uf f r ight n o w .
Therehas been a ton of peopl e  pickin g u p ins trum ents duri ngthe sh elt e r in
p lace o rders .
Sw e e twate r is  si gn ificantlyb e tte r tha nGuit arCente r though. Better c u sto mer
support,bet ters i te , b e tt e r w ar r ant y ,  better everyth ing.

~~~di o ni an
ordered a s in gle spe aker on ce an d  they c ontactedme to mak esure i  di dnt want
t wo, whic h i actua l ly di d .. . rea lly  nextle vel  cust omer s e rvi ce

- -----Wi star
A lthou gh  the foc us is somewhat narrower  thanamazo n,for my pr ofe s sio nal needs 
I h ave had no thi ngbut a n e x celle nt o n li nee xperi ence with bhph o to vid e o .I
have orde r e d  hu ndred s o f  items  wor th tens of thousa n ds of dollarsfrom t hem 
st a rtin gabout 2007. Th eir  s i t e can be  a  little fru strating ,m ostly  fromnot
na rrow-en o u gh catego riza tio n, but th eir  a p p for i OS  i s 
 shops_focus a_lot more on school_band instruments)._So,_I order_online,
and_pick the "pick_up at store"_option, since it says_they are in_stock.

I_show up, and an hour later they figure out that they don't have it_in_stock,
they only_have_the_floor model (which I can_have for a whopping 5%_off...).
Apparently, the_system (a green screen app, no less) can't_tell_the difference
between "new_in stock" and "floor model". I got the rundown_of their logistics
chain (which is basically_just UPS), and_I_lost_confidence that even ordering
ship-to-home_online again would even work. So,_I bought it from Amazon for_the
same price and got it later that_week...

~~~
selykg
Check out Sweetwater next time. They_are significantly better. Their site
actually_shows you_each guitar/bass they have in_stock and they_have an_entire
gallery Of photos_for each. If you order one_they’ll send a_zip or the whole
collection of photos.

If_you_call and talk_to_the_sales rep_for you (you’re_assigned_one) they_can
usually_knock 5-15% off.

They also make sure_each_guitar/bass is setup to factory spec before_sending
it out.

~~~
larrik
Never really heard_of_them before. Looks like_everything I bought is out_of
stock anyway, but it's good to_know there_are alternatives.

~~~
selykg
I_imagine a lot of gear is tough to get unless it’s_high end stuff right now.
There has_been a ton of_people picking_up_instruments during the_shelter_in
place orders.

Sweetwater_is significantly better than GuitarCenter though. Better_customer
support, better_site, better warranty, better everything.

~~~
dionian
ordered a_single speaker once and_they_contacted me to make sure i_didnt want
two, which i actually did..._really next level customer service

------
Wistar
Although_the_focus_is somewhat narrower than amazon,_for my professional needs
I have had_nothing but an_excellent online experience with bhphotovideo. I
have ordered_hundreds_of items worth tens of thousands_of_dollars from them
starting about 2007. Their_site_can_be a little frustrating, mostly_from not
narrow-enough categorization, but their app_for iOS is