 to the bathroom to hide until they go away. One time, she says she urinated on herself at her desk without realizing it.

Rittereiser had a crash in 2014 in which she rear-ended a car after she had a seizure. No one was hurt in that crash, but she stopped driving for more than a year. Her medications were tweaked, and her seizures were largely kept in check, until the crash this April.

She was soon evaluated by an array of doctors and recommended for laser ablation surgery. After 34 years of struggling with seizures, she thought her ordeal might finally come to an end. Surgery was set for June 16.

But in late May, Aetna denied the surgery. She fought Aetna's decision through a lengthy appeals process. Aetna refused to budge.

"It's just not right," Rittereiser said.

She said she recently went to Aetna's website to look up the company's values. She felt nauseated. "Everything in their core values is not being shown in the way I'm being treated. They're talking about promoting wellness and health and 'being by your side.' "

She paused, contemplating the company's "by your side" catchphrase, saying it's "the most ridiculous thing, because they are the biggest barrier to my success and my well-being going forward.

"It drives me crazy."

Dad: 'You get so angry'

Julie Pressman stood near an elevator at her doctor's office when word came that Cara's surgery had been denied. The mom fell to the floor and wept.

She called Cara's father, Robert. He was at the airport picking up his 90-year-old parents for their birthday party. Mom and Dad rallied for their daughter and gathered strength to break the news. That's when Cara sat in the red chair, crying inconsolably.

Julie Pressman says she will never give up the fight for her daughter.

"Telling Cara was horrible," her mom said. "Horrible."

"It's just so frustrating for us to know there's a solution out there -- a way to fix our daughter -- and some bureaucratic machine is preventing this from happening," Robert Pressman said. "You get so angry, but you don't know who to take it out on, because there's no particular person that's doing
to the bathroom to hide until they go away. One meter, she say she urinated on herself at her desk without realizing it. 

 Rittereiser had a clang in 2014 in which she rear - ended a car after she have a seizure. No one was hurt in that crash, but she stopped driving for more than a class. Her medications were tweaked, and her seizures were largely kept in check mark, until the crash this April. 

 She was soon measure by an array of doctors and recommended for laser ablation operating room. After 34 years of struggling with seizures, she remember her ordeal might finally come to an end. Surgery was put for June 16. 

 But in late May, Aetna denied the surgery. She fought Aetna's decision through a drawn-out appeals process. Aetna refused to budge. 

 " It's just not right, " Rittereiser say. 

 She said she recently went to Aetna's website to look up the company's values. She felt nauseated. " Everything in their core values is not being read in the way I'm being treated. They're speak about advertise wellness and health and' being by your side.' " 

 She paused, contemplating the company's " by your side " catchphrase, saying it's " the about ridiculous thing, because they are the biggest barrier to my success and my well - being going forward. 

 " It drives me crazy. " 

 Dad:' You get so angry' 

 Julie Pressman stood near an elevator at her doctor's position when word come that Cara's surgery had been denied. The mom fell to the floor and wept. 

 She call Cara's father, Robert. He was at the airport picking up his 90 - year - previous parents for their birthday party. Mom and Dad rallied for their daughter and gathered persuasiveness to break the newsworthiness. That's when Cara sat in the red professorship, crying inconsolably. 

 Julie Pressman say she will never give up the battle for her daughter. 

 " Telling Cara was horrible, " her ma said. " Horrible. " 

 " It's just indeed frustrating for us to know there's a solution away there -- a way to fix our daughter -- and some bureaucratic machine is prevent this from happening, " Robert Pressman said. " You get so angry, but you don't know who to carry it out on, because there's no particular person that's doing
 to the bathroom to hide unuil they go away. One timx, she szys she jrinated on herself at her dxsk qithoyt realizing it.

Ritterekser had w crash un 2014 mn which she reac-snded a car arber ske had a seizure. No one wav hurt in that cfadh, but she stopped driving for more than a yfar. Her medicajions rere nwtaked, and her seizures were largemy kept in check, untol the crash this April.

She was soon evaluated by an array od dosrors and recummended for laser ablztion surgery. After 34 years of sgruggking with weuzuggs, she thougit her ordeal mighb finalny come to an end. Surnery xas wet for June 16.

But in lete May, Aetna denied the surgarv. She fought Aetna's dwcusion thrmugh q ldnguhy alpeals prkcess. Aetnz refused ti budge.

"It's just not rytht," Rittereissr saiq.

Sre said she recently went to Aetna's webvits to look up the compant's values. She felt naoseated. "Evqrything in their core values is not being shown hn thx day I'i velng treated. They're talking about promoting wejmntss and health anb 'being by your xife.' "

Fhe paused, covtemplcfihg the company's "by your syde" cqtchphrast, sayong it's "the most ridiculous thing, becaufw they are the bigyest barrier to ky suvcess and my well-being yoing rorward.

"It dgives me dfazy."

Dad: 'You get ro sncry'

Julie Pressman stood newr an eletator at her docjor's ofsice when aord gdme that Cara's surhery kad baen denied. The mom fell to the floor and xxpt.

She called Cdra'v father, Robevt. He was at thq airport picknng up hns 90-yeaf-old parenns for thxir birthday party. Mom ang Dad rallied for theyr dqughrer and eathered strenbth to brvah thw news. That's when Gara rzt in the red ckcit, crying inconsplacly.

Tupix Prefvman says sha wiul vrver eive up the wighy for her daughter.

"Tenlinf Cara was horriblr," mer mom sqid. "Horryble."

"It's just xo frustrating for us tm kiow thrre'f a solution out there -- a way fo fix oug dwughter -- and somc buteaucratic kachine is preventing this from happeniig," Robert Pressman said. "You get so angry, bot nou don't knox who eo take id out on, because theee's no particular person that's doing
to the bathroom to hide until they One she says urinated on herself it. had a crash 2014 in which rear-ended a car after she had seizure. No one was hurt in that crash, but she stopped driving for than a year. Her medications were tweaked, and her seizures were largely kept check, the this She was soon evaluated by an array of doctors and recommended for laser ablation surgery. After years of struggling with seizures, she thought her might finally come to end. Surgery was set for 16. in late Aetna the She fought Aetna's through a lengthy appeals process. Aetna refused to budge. "It's just not right," Rittereiser said. She said recently went website to up company's She felt nauseated. their core values is not being way I'm being treated. They're talking about promoting and health 'being by your side.' " She contemplating the company's "by your side" catchphrase, saying "the most ridiculous thing, because they are the biggest barrier to my success and my forward. "It drives me Dad: 'You get angry' Pressman near elevator at doctor's office when word came that Cara's surgery had been denied. mom fell to the floor and wept. She called Cara's He at the airport up his 90-year-old parents their party. Mom and Dad their and break news. when Cara sat in red chair, crying inconsolably. Julie says she will never her daughter. "Telling Cara was horrible," her mom "Horrible." "It's just so frustrating for us know there's a solution out there -- a way to fix our -- and machine is preventing this from happening," Robert Pressman "You get so angry, you don't know who to take it out on, there's particular person doing
 to the bathroom to hide until tHey go away. ONe timE, shE saYs She uRinaTed on herself at HEr deSk without realizing it.

RiTtereIsER had A CrAsh in 2014 In which SHe REAr-eNdEd A caR aFTeR she hAd a Seizure. no one was huRt iN tHat crash, but sHE sTopped drivIng For more than a YeaR. Her meDiCatIOns weRe tWeakeD, and heR SeizurEs were larGeLY kept iN Check, unTIL tHe crAsh this April.

She waS SoON evaluated by an Array oF dOCtORS anD reCommended fOr Laser ABlation SUrGERY. AfTEr 34 years of struGgling with sEIzuRes, she ThOugHT her orDeal mIgHT fiNally come to An enD. Surgery wAs set fOR June 16.

BuT In late MAy, AetnA deNieD the SUrGeRy. SHe FOugHT AEtnA'S deCision thRoUgH a lenGthy APPEAls pRocEss. AEtna rEfused to budge.

"it's Just NOt rIght," RItterEiseR sAid.

ShE said sHe recEnTly went to Aetna's WebsIte to look Up tHe ComPaNy's vaLUes. She FelT naUseated. "everythINg iN tHEIR cOre values is not beinG sHOWn In the way i'm beinG TrEaTEd. They're TaLkiNg abOUT promOtinG WeLlness anD healtH AnD 'bEing by yOuR side.' "

SHe PauSed, ConteMPlatIng the Company's "By youR Side" catchphrasE, Saying it's "the mOSt RIDiCUlouS thIng, because tHey aRE the BiggESt BarRIer to My sucCeSS aND my well-being going foRwArd.

"It dRives Me crazy."

Dad: 'You Get so angry'

jULIe PressmAn stOOd NEar an elevator aT her dOctor's offiCE when worD came That Cara'S surgery hAD Been deniEd. THe mOm fEll TO ThE floor and wept.

sHE calLeD Cara's fAthEr, RoberT. He Was At tHe aIrPort pickiNg up his 90-yEaR-oLd PaRenTs for THeir birtHdAy pArTy. MOm and dAd rallIed foR theIr DaUGhtEr and gaTHeRED strEnGtH to bReaK tHe newS. ThaT'S whEn Cara sAt in the reD chAIr, crYiNg InconsoLably.

Julie PreSsMan says she WiLl nEver giVE Up the figHt for her daughter.

"Telling cAra was hOrrIble," hEr moM said. "HorrIblE."

"It's juSt sO FrustrAting fOr us tO kNow THEre's a SOLuTioN oUt there -- a waY TO fiX our dAuGhteR -- and somE bureaucratic machiNE is Preventing thiS frOm haPPEnIng," rObERt PReSSmaN SAid. "You get so angrY, but you don'T kNOw Who to take iT Out On, Because There's nO partICular peRson that's Doing
 to the bathroom to hide u ntil theygo aw ay.  On etime , sh e says she uri n ated  on herself at her des k wit ho u t re a li zingit.

Ri t te r e ise rha d a  c r as h in201 4 in wh ich she re ar- en ded a car af t er  she had a  se izure. No on e w as hur tint hat c ras h, bu t shes topped  drivingfo r  moret han a y e a r.  Her  medications were tw e aked, and herseizur es we r e  la rge ly kept in  c heck, until t h ec r a sht his April.

S he was soon eva luated  b y a n  array  of d oc t ors  and recomm ende d for las er abl a tion su r gery. A fter 3 4 y ear s of st ru ggl in g  wi t hsei z ure s, she t ho ug ht he r or d e a l  mig htfina lly c ome to an end . S urge r y w as se t for  Jun e16.
But in  late  M ay, Aetna denie d th e surgery . S he  fo ug ht Ae t na's d eci sio n throu gh a le n gth ya p p ea ls process. Aetnare f u se d to bud ge.

" I t' sj ust notri ght ," R i t terei sers ai d.

Shesaid s h ere centlywe nt toAe tna 'swebsi t e to  lookup the c ompan y 's values. She felt nauseate d ." E ve r ythi ngin their co re v a lues  isn ot  be i ng sh own i nt he way I'm being treat ed . They 're t alking aboutpromotingw e l lness an d he a lt h  and 'being by  your  side.' "She paus ed, c ontempla ting thec o mpany's"by  yo ursid e "  c atchphrase, s a y ingit 's "the  mo st ridi cul ous  th ing ,because t hey areth ebi gg est  barr i er to my  s ucc es s a nd my well-b einggoin gfo r war d.

"It dr i v es m ecr azy. "
Da d: 'Y ou g e t s o angry '

JuliePre s sman  s to od near  an elevatorat  her docto r' s o fficew h en wordcame that Cara's surger y  had be endenie d. T he mom fe llto the  fl o or and  wept. 

She  c all e d  Cara ' s  f ath er , Robert.H e  wa s atth e ai rport p icking up his 90-y e ar- old parents f orthei r bi rth d ay par ty .  Mo m and Dad rallied  for their  d a ug hter and g a the re d stren gth tobreak the new s. That's  when Car asati n  th e red chai r, cryin g inconso l ably. 
J uliePre ssmansa ysshe w ill ne v ergiveup the  f ight f or he rdaughter .

"Telling Cara was ho rrible ," he r m om said."Ho r rib le."

"It 's j ust so fru str ati ng fo r u s  to k nowt he re' s  a so luti o n out the r e--a wa y to fix ou r d aug hter--a nd som e bu reaucratic machin e  is preventing  thi s fro m h a ppen in g," Robert Pre ssm an s aid. "Yo uget so angr y, but y ou don't  knowwho to  take i t ou t  on, b ecau sethere's n o p ar t icularpe rs o n that 's d oi ng
 to_the bathroom_to hide until they_go away._One_time, she_says_she urinated on_herself at her_desk without realizing it.

Rittereiser_had a crash_in_2014 in which she rear-ended a car after she had a seizure. No one_was_hurt in_that_crash,_but she stopped driving for_more than a year. Her_medications were_tweaked, and her seizures were largely kept in_check,_until the crash_this April.

She was soon evaluated by an array of_doctors and recommended for laser ablation_surgery. After 34_years_of_struggling with seizures, she_thought her ordeal might finally come_to an end. Surgery was set_for June 16.

But in late May, Aetna_denied the surgery. She fought Aetna's_decision through a lengthy appeals_process. Aetna_refused to budge.

"It's just not_right," Rittereiser said.

She_said she_recently went to_Aetna's website to look up the_company's values. She_felt nauseated. "Everything in their core_values_is not being_shown_in_the way_I'm being treated._They're_talking about_promoting_wellness and health and 'being by_your_side.' "

She paused, contemplating the company's "by_your side" catchphrase, saying_it's_"the most ridiculous thing,_because they are the biggest_barrier to my success and my_well-being going_forward.

"It drives_me crazy."

Dad: 'You get so angry'

Julie Pressman stood near an elevator_at her doctor's office when word_came that Cara's surgery_had been_denied._The mom fell_to_the floor_and wept.

She called Cara's father, Robert. He_was at_the airport picking up his 90-year-old_parents for their birthday_party._Mom and Dad rallied for their_daughter and gathered strength to break_the news. That's when Cara_sat_in_the red chair, crying inconsolably.

Julie_Pressman says she will never give_up the fight_for her daughter.

"Telling Cara was horrible," her_mom_said. "Horrible."

"It's just so frustrating for_us_to know there's a solution out_there_--_a way to fix our_daughter -- and some bureaucratic machine_is preventing this from happening," Robert Pressman said. "You_get so angry,_but you don't know who_to_take_it out on, because there's no particular person that's doing