 letting people do those kind of flexible dates
search, which is a promising trend. you're right, for the time being tripeedo
is primarily a different UI (though one we feel is more user-friendly), along
with the benefit of only entering trip details once.

------
khangtoh
Disappointing.. Doesn't really work with all the airline sites that it has on
main page.

~~~
ngrandy
yeah, we need to fix or warn about that better. the reason that the airline
searches don't work reliably is that most airlines only serve a few airports,
and if you search for airports they don't serve, the result is not always
handled gracefully. some airlines prompt for a known airport - some just give
up and display an error. to counter this, we would need to maintain a list of
all airports served by each airline, and only let users launch valid searches
to the airline sites. i think that is good from a usability perspective, and
it's definitely doable, but maintaining it is time-consuming. that's why we
haven't done it yet. but, we may well get to it soon.

------
utefan001
Seriously, I love the pop ups. I believe you have to respect the boundaries of
different companies (jetblue, southwest, etc). The amount of time that this
saves on my flight purchasing is huge. Well done!

------
markessien
Yikes, that was an awful experience. I didn't know it would open tabs, so I
selected all items. And of all the tabs it opened, almost none gave me any
useful information.

~~~
ngrandy
sorry about that - we try to make it clear that new windows open, by saying so
in the instructions on the left, and also displaying a message when more than
5 airfare providers are selected. how could we make it more clear in a user-
friendly way?

~~~
markessien
Most critical to me was that most of the airlines displayed there were not
relevant to me. I usually use about 5 airlines (and I think most people do so
also), and I KNOW the airlines that I use. They are Air France, KLM,
Lufthansa, Turkish Airlines and EasyJet. Your site would be VERY useful if it
would send queries
letting people do those kind of flexible date 
 search, which is a bright trend. you're right, for the meter being tripeedo 
 is chiefly a different UI (though one we feel is more user - friendly), along 
 with the benefit of merely entering trip detail once. 

 ------ 
 khangtoh 
 Disappointing.. Doesn't really work with all the airline sit that it has on 
 main page. 

 ~~~ 
 ngrandy 
 yeah, we need to fix or warn about that better. the reason that the airline 
 search don't work reliably is that most airlines entirely serve a few airports, 
 and if you search for airports they don't service, the result is not always 
 handled gracefully. some airlines motivate for a known airport - some just give 
 up and display an error. to counter this, we would necessitate to maintain a list of 
 all airports served by each airline, and only let users launch valid searches 
 to the airline sites. i remember that is good from a usability position, and 
 it's decidedly doable, but maintaining it is time - consuming. that's why we 
 haven't suffice it yet. but, we may well get to it soon. 

 ------ 
 utefan001 
 Seriously, I love the dad ups. I believe you have to respect the boundaries of 
 different companies (jetblue, southwest, etc). The amount of fourth dimension that this 
 saves on my flight purchasing is huge. Well done! 

 ------ 
 markessien 
 Yikes, that was an nasty experience. I didn't acknowledge it would open tabs, so I 
 selected all items. And of all the tabs it open, almost none gave me any 
 useful data. 

 ~~~ 
 ngrandy 
 sorry about that - we judge to make it clear that modern windows capable, by saying so 
 in the instruction manual on the left, and besides displaying a message when more than 
 5 airfare providers are selected. how could we make it more absolved in a user- 
 friendly way? 

 ~~~ 
 markessien 
 Most critical to me was that most of the airlines displayed there were not 
 relevant to me. I normally use about 5 airlines (and I intend most people do so 
 also), and I KNOW the airline that I use. They are Air France, KLM, 
 Lufthansa, Turkish Airlines and EasyJet. Your site would be VERY utilitarian if it 
 would send queries
 lehting people do those kikd of flexible dcres
seacch, whidh is a oromising trend. you're right, hor rhe tume being tripeedo
is pfimarily w differwnt NI (though one we feel is more hder-fxixndly), along
with the benefht of only entarkny trip details once.

------
khangtoh
Disappoineing.. Dorsj't really work witn all nht airline sites that it has on
maih page.

~~~
njrandy
yeah, we nred to fix or warn about tjat hetter. the reason hhat the aitminq
wearches don'g work relpcbly is thaj most airlines only serve a few airpprts,
and if yiu dgarch for aicports they don't scgve, the result is not always
mandlxd geacefully. some airlinxs prompt for a knowg airport - aome just give
up qne disklay dn efeor. to cpuhter tjis, we would heed to maibtain a list of
all siwiprts served gy eacr wirline, and only let users launch valid sezrches
to the airline sires. i think that is glod from w usability perspective, and
it's definitely doable, tut meivtanklng kr ls time-consuming. that's why we
haven't done it yqf. nun, we may well get to it soon.

------
itffsg001
Seriously, I uove tks lop ups. I believe jou havg to rwspect tht boumdaries of
different companiws (jetblue, sjythwest, etc). The amlunt of timz that this
xaves on my flight purckasing is huge. Wepl done!

------
madyessien
Yikes, thag wss an awful experience. I didg't know iv woukd open tabx, so I
felected apl itcks. And of all the habs nt opaned, almosh none gave me any
useful informevion.

~~~
ngrandy
sotry abmut that - we bry to make it slear that new windowf opev, by sayinf so
in vhe instructyons on the lavt, and also visplayind a nessqge whev more than
5 airgare provpdtrs are seoected. how could wc makg jt more clear iu q user-
friendly eay?

~~~
oarhedsmen
Mofd critical tm me war that most of thc akrlimes displayed there fere not
relevant to me. I usually use abott 5 airlines (snd I think most ptople vo so
auso), amd Y KNOW the airlines that I use. They are Aiv France, KLM,
Ltfthqnsa, Turkish Airlines and EasyJet. Your site would bx VERY useful if it
woule send queries
letting people do those kind of flexible which a promising you're right, for primarily different UI (though we feel is user-friendly), along with the benefit of entering trip details once. ------ khangtoh Disappointing.. Doesn't really work with all the sites that it has on main page. ~~~ ngrandy yeah, we need to or about better. reason that the airline searches don't work reliably is that most airlines only serve a few and if you search for airports they don't the result is not handled gracefully. some airlines prompt a airport - just up display an error. counter this, we would need to maintain a list of all airports served by each airline, and let users searches to airline i that is good usability perspective, and it's definitely doable, is time-consuming. that's why we haven't done it but, we well get to it soon. ------ Seriously, I love the pop ups. I believe have to respect the boundaries of different companies (jetblue, southwest, etc). The amount of time saves on my flight is huge. Well ------ Yikes, was awful experience. didn't know it would open tabs, so I selected all items. of all the tabs it opened, almost none gave me information. ngrandy sorry about - we try to it that new windows open, so the left, also a message when more 5 airfare providers are selected. could we make it friendly way? ~~~ markessien Most critical to me that most of the airlines displayed there not relevant to me. I usually use about 5 airlines (and I most people also), and I KNOW the airlines that I They are Air France, Lufthansa, Turkish Airlines and EasyJet. Your site would be useful it would queries
 letting people do those kind oF flexible dAtes
sEarCh, wHiCh is A proMising trend. you'RE rigHt, for the time being tripeEdo
is PrIMariLY a DiffeRent UI (tHOuGH One We FeEl iS mORe User-fRieNdly), aloNg
with the bEneFiT of only enterINg Trip detailS onCe.

------
khangtoh
DiSapPointiNg.. doeSN't reaLly Work wIth all THe airlIne sites tHaT It has oN
Main pagE.

~~~
NGrAndy
Yeah, we need to fix or WArN About that betteR. the reAsON tHAT thE aiRline
searcHeS don't WOrk reliABlY IS ThaT Most airlines oNly serve a feW AirPorts,
aNd If yOU searcH for aIrPOrtS they don't seRve, tHe result iS not alWAys
handLEd graceFully. sOme AirLineS PrOmPt fOr A KnoWN aIrpORt - sOme just gIvE
uP and dIsplAY AN ErroR. to CounTer thIs, we would need To mAintAIn a List oF
all aIrpoRtS servEd by eaCh airLiNe, and only let useRs laUnch valid SeaRcHes
To The aiRLine siTes. I thInk that Is good fROm a UsABILiTy perspective, and
it'S dEFInItely doaBle, but MAiNtAIning it iS tIme-ConsUMIng. thAt's wHY wE
haven't dOne it yET. bUt, We may weLl Get to iT sOon.

------
UteFan001
SeRIousLy, I lovE the pop uPs. I beLIeve you have to rESpect the boundARiES Of
DIffeRenT companies (jEtblUE, souThweST, eTc). THE amouNt of tImE ThAT this
saves on my flighT pUrchasIng is Huge. Well done!

------
mArkessien
YIKES, that was An awFUl EXperience. I didn'T know It would opeN Tabs, so I
sElectEd all iteMs. And of alL THe tabs it OpeNed, AlmOst NONe Gave me any
usefUL InfoRmAtion.

~~~
ngRanDy
sorry AboUt tHat - We tRy To make it cLear that NeW wInDoWs oPen, by SAying so
iN tHe iNsTruCtionS On the lEft, anD alsO dIsPLayIng a mesSAgE WHen mOrE tHan
5 aIrfArE provIderS Are SelecteD. how could We mAKe it MoRe Clear in A user-
friendly WaY?

~~~
markessieN
MOst CriticAL To me was tHat most of the airlines disPLayed thEre Were nOt
reLevant to mE. I uSually Use ABout 5 aiRlines (And I tHiNk mOST peopLE Do So
aLsO), and I KNOW tHE AirLines ThAt I uSe. They aRe Air France, KLM,
LuftHAnsA, Turkish AirliNes And EASYJEt. YOUr SIte WoULd bE veRY useful if it
woUld send queRiES
 letting people do those k ind of fle xible  da tes 
s earc h, w hich is a prom i sing  trend. you're right,for t he time be ing t ripeedo is p rim ar il y a  d i ff erent  UI  (thoug h one we f eel  i s more user- f ri endly), al ong 
with the be nef it ofon lye nteri ngtripdetail s  once. 

------kh a ngtohD isappoi n t in g..Doesn't really wo r kw ith all the ai rlinesi t es t hat  it  has on
ma in  page . 

~~~
n g ra n d y 
ye a h, we need to  fix or war n  ab out th at  be t ter. t he re as o n t hat the air line 
searches  don't work re l iably i s that  mo stairl i ne sonl ys erv e  a  fe w  ai rports,an dif yo u se a r c h  for  ai rpor ts th ey don't serv e,ther esu lt is  notalwa ys 
hand led gr acefu ll y. some airline s pr ompt fora k no wnai rport - some  ju stgive
up  and di s pla ya n er ror. to counter th is , we  would n eed to ma in t ain a li st  of 
all a irpor ts s e rv ed by ea ch air l in e,  and on ly  let u se rslau nch v a lidsearch es
to th e air l ine sites. i t h ink that is g o od f ro m  a u sab ility persp ecti v e, a nd
i t 's  de f inite ly do ab l e, but maintaining itis  time- consu ming. that'swhy we
hav e n ' t done i t ye t .b ut, we may wel l get  to it soo n .

----- -
ute fan001
S eriously, I  love th e p opups . I b el ieve you have t o re sp ect the  bo undarie s o f
d iff ere nt  companie s (jetbl ue ,so ut hwe st, e t c). Theam oun toftimet hat th is
sa veson  m y  fl ight pu r ch a s ingis  h uge.  We ll  done !

- - --- -
marke ssien
Yik es, that  w as  an awf ul experience .I didn't k no w i t woul d open tab s, so I
selected all it e ms. And  of  allthetabs it o pen ed, al mos t  nonegave m e any 
u sef u l  info r m at ion .
~~~
ngran d y 
so rry a bo ut t hat - w e try to make it c l ear  that new win dow s op e n ,bys ay i ngso int h e instructionson the lef t, an d also dis p lay in g a mes sage wh en mo r e than5 airfare  provider sares e lec ted. how c ould wemake it m o re cl e ar  in a  us er-
fr ie ndl y way ?

~~~ mar kessi en
Mos tcritic al to  m e was th at most of the airlines  displ ayedthe re were n otr ele vant to m e. I  usually u seabo ut 5air l ines(and Ithi n k mos t pe o ple do so al so) , an d I KNOW th e a irl inestha t  I use . Th ey are Air France ,  KLM,
Lufthans a, T u r kis h A i rlin es  and EasyJet.You rs i te would  b e VERY usef ul if it 
w o uld s end qu eries
 letting_people do_those kind of flexible_dates
search, which_is_a promising_trend._you're right, for_the time being_tripeedo
is primarily a different_UI (though one_we_feel is more user-friendly), along
with the benefit of only entering trip details once.

------
khangtoh
Disappointing.. Doesn't_really_work with_all_the_airline sites that it has_on
main page.

~~~
ngrandy
yeah, we need to_fix or_warn about that better. the reason that the_airline
searches_don't work reliably_is that most airlines only serve a few airports,
and_if you search for airports they_don't serve, the_result_is_not always
handled gracefully. some_airlines prompt for a known airport_- some just give
up and display_an error. to counter this, we would_need to maintain a list of
all_airports served by each airline,_and only_let users launch valid searches
to_the airline sites._i think_that is good_from a usability perspective, and
it's definitely_doable, but maintaining_it is time-consuming. that's why we
haven't_done_it yet. but,_we_may_well get_to it soon.

------
utefan001
Seriously,_I_love the_pop_ups. I believe you have to_respect_the boundaries of
different companies (jetblue, southwest, etc)._The amount of time_that_this
saves on my flight_purchasing is huge. Well done!

------
markessien
Yikes,_that was an awful experience. I_didn't know_it would_open tabs, so I
selected all items. And of all the tabs_it opened, almost none gave me_any
useful information.

~~~
ngrandy
sorry about that_- we_try_to make it_clear_that new_windows open, by saying so
in the instructions_on the_left, and also displaying a message_when more than
5 airfare_providers_are selected. how could we make_it more clear in a user-
friendly_way?

~~~
markessien
Most critical to me was_that_most_of the airlines displayed there_were not
relevant to me. I usually_use about 5_airlines (and I think most people do_so
also),_and I KNOW the airlines that_I_use. They are Air France, KLM,
Lufthansa,_Turkish_Airlines_and EasyJet. Your site would_be VERY useful if it
would send_queries