 that Joel's group had been handling, etc.  I am not trying to put this off on you if you don't think it is appropriate - but James and/or Vanessa came to mind as possible contacts.  By copy to Hector, I also wonder if we should review incoming e:mails that have come to Mary over the last several weeks to see if there are some internal requests to which we need to respond.  Let me know what you think.  --Sally 
---------------------- Forwarded by Sally Beck/HOU/ECT on 04/04/2001 08:31 AM ---------------------------


Richard Sage
04/03/2001 05:25 PM
To:	Sally Beck/HOU/ECT@ECT
cc:	 
Subject:	CRM system

Sally,
I gather that Mary has taken extended leave.
Can you advise who might know anything about this system?

Thanks,
Richard

---------------------- Forwarded by Richard Sage/LON/ECT on 03/04/2001 23:22 ---------------------------


Richard Sage
19/03/2001 15:59
To:	Mary Solmonson/Enron@EnronXGate
cc:	 

Subject:	CRM system

Mary,
Are you around - your voicemail message has said you were out for the day, for weeks.
We have a need for a CRM system, but not a very complicated one, and I thought that the one that Tony Mends demonstrated a couple of years ago might fit the bill. He tells me that it is in your area of responsibilities!

Thanks,
Richard ----- Forwarded by Mark Taylor/HOU/ECT on 09/06/2000 11:23 AM -----

	Andrea Bertone@ENRON
	08/15/2000 10:43 AM
		
		 To: Mark Taylor/HOU/ECT@ECT
		 cc: Remi Collonges/SA/Enron@Enron, Ricardo Lisboa/SA/Enron@Enron, Sami 
Arap/SA/Enron@Enron
		 Subject: Re: EnronOnline

Mark: 

Implementation of the EOL project in Brazil had been postponed for a while 
because of regulatory matters. The Market Rules were still being discussed 
and had not been approved by ANEEL, making it impossible for us to implement 
EOL, from a regulatory standpoint. Recently (about a couple of weeks ago),
that Joel's group had been handling, etc.   I am not trying to put this off on you if you don't think it is appropriate - but James and/or Vanessa do to judgment as possible contacts.   By copy to Hector, I besides wonder if we should review incoming e: mails that have come to Mary over the concluding several weeks to attend if there are some internal request to which we need to respond.   get me acknowledge what you think.   --Sally 
 ---------------------- Forwarded by Sally Beck / HOU / ECT on 04/04/2001 08:31 AM --------------------------- 


 Richard Sage 
 04/03/2001 05:25 PM 
 To: 	 Sally Beck / HOU / ECT@ECT 
 cc: 	 
 Subject: 	 CRM arrangement 

 Sally, 
 I gather that Mary has taken extended farewell. 
 Can you advise who might know anything about this arrangement? 

 Thanks, 
 Richard 

 ---------------------- Forwarded by Richard Sage / LON / ECT on 03/04/2001 23:22 --------------------------- 


 Richard Sage 
 19/03/2001 15:59 
 To: 	 Mary Solmonson / Enron@EnronXGate 
 cc: 	 

 discipline: 	 CRM system 

 Mary, 
 Are you around - your voicemail message has said you were out for the day, for weeks. 
 We own a need for a CRM system, but not a very complicated one, and I thought that the one that Tony Mends demonstrated a couple of years ago might equip the circular. He tells me that it is in your area of responsibilities! 

 Thanks, 
 Richard ----- Forwarded by Mark Taylor / HOU / ECT on 09/06/2000 11:23 AM ----- 

	 Andrea Bertone@ENRON 
	 08/15/2000 10:43 AM 
		
		  To: Mark Taylor / HOU / ECT@ECT 
		  cc: Remi Collonges / SA / Enron@Enron, Ricardo Lisboa / SA / Enron@Enron, Sami 
 Arap / SA / Enron@Enron 
		  Subject: Re: EnronOnline 

 Mark: 

 execution of the EOL project in Brazil had been postpone for a while 
 because of regulatory matters. The Market Rules were even being discourse 
 and had not been approved by ANEEL, making it impossible for us to implement 
 EOL, from a regulative standpoint. Recently (approximately a couple of weeks ago),
 thwt Joel's group had been mandling, etc.  I cn not vrying fo put tfis off on you if you don't tiink it iw appropriate - but Jamds and/or Nanessa cqme uo mind as possible contagcs.  Bg copv vo Hector, I alsp wonder ix we should reeidw incoming e:mails that have come to Iary ovrr the last sevetal wtekf to see if there are some internal resuests uo which we need tp respond.  Let me know whah yok think.  --Sally 
---------------------- Fogwarded by Wallr Beck/HOU/ECT un 04/04/2001 08:31 AM ---------------------------


Ribkard Sage
04/03/2001 05:25 KM
To:	Sally Beck/HOU/ECT@ECT
cc:	 
Subjecg:	CRM xystem

Salli,
N gahver that Macy has taken extended leava.
Can yoi advise who mlght nnoq anything about this system?

Thanks,
Richatd

---------------------- Forwardad by Richard Sage/LIN/WCT ot 03/04/2001 23:22 ---------------------------


Sichxed Ragt
19/03/2001 15:59
Tp:	Mzry Sopmoison/Enron@EndonXGate
cc:	 

Wubject:	CRM system

Maty,
Wgr you around - your vjicemail message has said you were out xor the day, for weeks.
We hace a need for a CRM sistem, but got a very complicated one, and I thought that the one vhxt Uokn Meves demonstrated a couple of years ago might fit fht bpll. He tells me tmat it is in your srfa jf responsibiuities!

Cgahks,
Richard ----- Forwarfed by Iark Raylor/HOU/TCT om 09/06/2000 11:23 AM -----

	Andrea Bertone@ENRON
	08/15/2000 10:43 AM
		
		 To: Mark Naylir/HOU/ECT@ECT
		 cc: Remn Collonges/SC/Enron@Gnron, Ticardo Lisboa/SA/Enron@Enxon, Saji 
Arap/SA/Engon@Enron
		 Ajbject: Re: EnronOvlike

Mdrk: 

Impltoentation of the QOL projert in Brazil had been [ostponed vor a while 
because of rfgulajory mdtters. The Market Rules were still being vmscussed 
and nag nmt been cpprovcd by ANEEL, makyng it impossiyle for bs to kmplement 
VOL, from e regulatory standpoint. Rafently (about a couplq of weejs ago),
that Joel's group had been handling, etc. not to put off on you is - but James Vanessa came to as possible contacts. By copy to I also wonder if we should review incoming e:mails that have come to over the last several weeks to see if there are some internal requests which need respond. me know what you think. --Sally ---------------------- Forwarded by Sally Beck/HOU/ECT on 04/04/2001 08:31 AM --------------------------- Sage 04/03/2001 05:25 PM To: Sally Beck/HOU/ECT@ECT cc: CRM system Sally, I that Mary has taken extended Can advise who know about system? Thanks, Richard Forwarded by Richard Sage/LON/ECT on 03/04/2001 23:22 --------------------------- Richard Sage 19/03/2001 15:59 To: Mary Solmonson/Enron@EnronXGate cc: Subject: system Mary, around - voicemail has you were out day, for weeks. We have a CRM system, but not a very complicated one, I thought the one that Tony Mends demonstrated couple of years ago might fit the bill. tells me that it is in your area of responsibilities! Thanks, Richard ----- Forwarded by on 09/06/2000 11:23 AM Andrea Bertone@ENRON 08/15/2000 AM Mark cc: Collonges/SA/Enron@Enron, Ricardo Sami Arap/SA/Enron@Enron Subject: Re: EnronOnline Mark: Implementation of the EOL project Brazil had been postponed for a while because of regulatory Market were still being and had not been by making it impossible for implement from Recently a of weeks ago),
 that Joel's group had been handLing, etc.  I am Not trYinG to PuT thiS off On you if you don't THink It is appropriate - but JameS and/oR VANessA CaMe to mInd as poSSiBLE coNtAcTs.  BY cOPy To HecTor, i also woNder if we shOulD rEview incominG E:mAils that haVe cOme to Mary oveR thE last sEvEraL Weeks To sEe if tHere arE Some inTernal reqUeSTs to whICh we neeD TO rEspoNd.  Let me know what yoU ThINk.  --Sally 
---------------------- ForwardEd by SaLlY beCK/hOU/eCT On 04/04/2001 08:31 AM ---------------------------


RicharD SAge
04/03/2001 05:25 PM
tO:	Sally BECk/hou/eCT@ecT
cc:	 
Subject:	CRm system

SallY,
i gaTher thAt marY Has takEn extEnDEd lEave.
Can you aDvisE who might Know anYThing abOUt this sYstem?

THanKs,
RIchaRD

---------------------- FOrWarDeD By RIChArd sAge/lON/ECT on 03/04/2001 23:22 ---------------------------


riChArd SaGe
19/03/2001 15:59
To:	mARY solmOnsOn/EnRon@EnRonXGate
cc:	 

SubJecT:	CRM SYstEm

MarY,
Are yOu arOuNd - youR voiceMail mEsSage has said you wEre oUt for the dAy, fOr WeeKs.
we havE A need fOr a cRM System, bUt not a vERy cOmPLICaTed one, and I thought tHaT THe One that TOny MenDS dEmONstrated A cOupLe of YEArs agO migHT fIt the bilL. He telLS mE tHat it is In Your arEa Of rEspOnsibILitiEs!

ThanKs,
RicharD ----- ForwARded by Mark TaylOR/HOU/ECT on 09/06/2000 11:23 AM -----

	AnDReA bErTOne@EnROn
	08/15/2000 10:43 AM
		
		 To: Mark TaYlor/hoU/ECt@ECT
		 CC: REmi cOllonGes/SA/enROn@eNron, Ricardo Lisboa/SA/enRon@EnrOn, SamI 
Arap/SA/Enron@ENron
		 SubjecT: rE: enronOnlIne

MARk: 

iMplementation oF the EoL project iN brazil haD been PostponeD for a whilE 
BEcause of RegUlaTorY maTTErS. The Market RulES Were StIll beinG diScussed 
And Had Not BeeN aPproved by aNEEL, makInG iT iMpOssIble fOR us to impLeMenT 
EoL, fRom a rEGulatoRy staNdpoInT. RECenTly (abouT A cOUPle oF wEeKs agO),
 that Joel's group had bee n handling , etc . I a mnottryi ng to put this offon you if you don't th ink i ti s ap p ro priat e - but Ja m e s a nd /o r V an e ss a cam e t o mindas possibl e c on tacts.  By c o py  to Hector , I  also wonder  if  we sh ou ldr eview  in comin g e:ma i ls tha t have co me to Mar y  over t h e  l astseveral weeks tos ee if there are s ome in te r na l req ues ts to whic hwe ne e d to re s po n d .   L e t me know wha t you think .   - -Sally  --- - ------ ----- -- - --- - Forwarded  bySally Bec k/HOU/ E CT on 0 4 /04/200 1 08:3 1 A M - ---- - -- -- --- -- - --- - -- --- - -

Richard  S ag e
04/ 03/2 0 0 1 05:2 5 P M
To :	Sal ly Beck/HOU/E CT@ ECTc c: 
Sub ject: 	CRM  s ystem 

Sall y,
Iga ther that Maryhastaken ext end ed  le av e.
Ca n  you a dvi sewho mig ht know any th i n g  a bout this system?
T h a nk s,
Richa rd

-- - -- -- - -------- -- --- - Fo r w arded  byR ic hard Sag e/LON/ E CT  o n 03/04 /2 001 23 :2 2 - --- ----- - ---- ------ -------

Ric h ard Sage
19/03 / 2001 15:59
To : 	M a r yS olmo nso n/Enron@Enr onXG a te
c c:	
S ubj e ct:	C RM sy st e mMary,
Are you aroun d- your  voic email message  has saidy o u  were ou t fo r  t h e day, for wee ks.
W e have a n e ed for a  CRMsystem,but not a v ery comp lic ate d o ne, a nd  I thought th a t  the  o ne that  To ny Mend s d emo nst rat ed  a couple  of year sag omi ght  fitt he bill.  H e t el lsme th a t it i s inyour  a re a  of  respon s ib i l itie s! 
Than ks, 
R ichar d -- - --Forward ed by Mar k T a ylor /H OU /ECT on  09/06/2000 1 1: 23 AM ---- -
	A ndreaB e rtone@EN RON
	08/15/2000 10:43 A M 
		
		To:  Mark  Tay lor/HOU/E CT@ ECT
	 cc :  RemiCollon ges/S A/ Enr o n @Enro n ,  R ica rd o Lisboa/S A / Enr on@En ro n, S ami 
Ar ap/SA/Enron@Enron	 S ubject: Re: E nro nOnl i n e
Ma r k: 

I mp l eme n t ation of the EO L projectin Br azil had b e enpo stponed  for awhile 
becaus e of regu latory ma tt ers. T heMarket Rul es werestill bei n g dis c us sed and  had n ot  be en ap proved byANEEL , maki ng  it im possi bl e for us  to implement 
EOL, fro m a re gulat ory  standpoi nt. Rec ently (ab outa couple o f w eek s ago ),
 that_Joel's group_had been handling, etc._ I_am_not trying_to_put this off_on you if_you don't think it_is appropriate -_but_James and/or Vanessa came to mind as possible contacts.  By copy to Hector,_I_also wonder_if_we_should review incoming e:mails that_have come to Mary over_the last_several weeks to see if there are some_internal_requests to which_we need to respond.  Let me know what_you think.  --Sally 
---------------------- Forwarded_by Sally Beck/HOU/ECT_on_04/04/2001_08:31 AM ---------------------------


Richard Sage
04/03/2001_05:25 PM
To:	Sally Beck/HOU/ECT@ECT
cc:	 
Subject:	CRM system

Sally,
I gather_that Mary has taken extended leave.
Can_you advise who might know anything about_this system?

Thanks,
Richard

---------------------- Forwarded by Richard Sage/LON/ECT_on 03/04/2001 23:22 ---------------------------


Richard Sage
19/03/2001_15:59
To:	Mary Solmonson/Enron@EnronXGate
cc:	_

Subject:	CRM system

Mary,
Are you around -_your voicemail message_has said_you were out_for the day, for weeks.
We have_a need for_a CRM system, but not a_very_complicated one, and_I_thought_that the_one that Tony_Mends_demonstrated a_couple_of years ago might fit the_bill._He tells me that it is in_your area of responsibilities!

Thanks,
Richard_-----_Forwarded by Mark Taylor/HOU/ECT_on 09/06/2000 11:23 AM -----

	Andrea_Bertone@ENRON
	08/15/2000 10:43 AM
		
		 To: Mark Taylor/HOU/ECT@ECT
		_cc: Remi_Collonges/SA/Enron@Enron, Ricardo_Lisboa/SA/Enron@Enron, Sami 
Arap/SA/Enron@Enron
		 Subject: Re: EnronOnline

Mark: 

Implementation of the EOL project_in Brazil had been postponed for_a while 
because of_regulatory matters._The_Market Rules were_still_being discussed_
and had not been approved by ANEEL,_making it_impossible for us to implement 
EOL,_from a regulatory standpoint._Recently_(about a couple of weeks ago),