s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impact:  CORP
Time:  Sat 11/17/2001 at  6:00:00 PM CT thru Sun 11/18/2001 at  9:00:00 AM CT
	Sat 11/17/2001 at  4:00:00 PM PT thru Sun 11/18/2001 at  7:00:00 AM PT
	Sun 11/18/2001 at  12:00:00 AM London thru Sun 11/18/2001 at  3:00:00 PM London
Outage:  General maintenance for ERMS CPR app server chewbacca.
Environments Impacted:  ERMS CPR
Purpose: General maintenance and patching.
Backout: Backout patches and config changes and reboot to old configuration.
Contact(s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impact:  CORP
Time:  Fri 11/16/2001 at  5:00:00 PM CT thru Sat 11/17/2001 at    2:00:00 PM CT
	Fri 11/16/2001 at  3:00:00 PM PT thru Sat 11/17/2001 at  12:00:00 PM PT
	Fri 11/16/2001 at  11:00:00 PM London thru Sat 11/17/2001 at  8:00:00 PM London
Outage:  Update to new disk layout for server foxtrot.
Environments Impacted:  ACTA production
Purpose: Move toward new standard in disk layout.
Backout: Restore old disk layout
restore data from disk.
Contact(s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impact:  ENPOWER
Time:  Sat 11/17/2001 at  7:00:00 AM CT thru Sat 11/17/2001 at  12:00:00 PM CT
	Sat 11/17/2001 at  5:00:00 AM PT thru Sat 11/17/2001 at  10:00:00 AM PT
	Sat 11/17/2001 at  1:00:00 PM London thru Sat 11/17/2001 at  6:00:00 PM London
Outage:  Build standby database on P
s ): 	 Malcolm Wells     713 - 345 - 3716 
		    		    		    		
 Impact:   CORP 
 Time:   Sat 11/17/2001 at   6:00:00 PM CT thru Sun 11/18/2001 at   9:00:00 AM CT 
	 Sat 11/17/2001 at   4:00:00 PM PT thru Sun 11/18/2001 at   7:00:00 AM PT 
	 Sun 11/18/2001 at   12:00:00 AM London thru Sun 11/18/2001 at   3:00:00 PM London 
 Outage:   cosmopolitan sustenance for ERMS CPR app server chewbacca. 
 Environments Impacted:   ERMS CPR 
 function: cosmopolitan maintenance and patching. 
 Backout: Backout patches and config changes and reboot to erstwhile configuration. 
 Contact(s ): 	 Malcolm Wells     713 - 345 - 3716 
		    		    		    		
 Impact:   CORP 
 Time:   Fri 11/16/2001 at   5:00:00 PM CT thru Sat 11/17/2001 at     2:00:00 autopsy CT 
	 Fri 11/16/2001 at   3:00:00 PM PT thru Sat 11/17/2001 at   12:00:00 PM PT 
	 Fri 11/16/2001 at   11:00:00 PM London thru Sat 11/17/2001 at   8:00:00 phase modulation London 
 Outage:   Update to new disk layout for waiter foxtrot. 
 Environments Impacted:   ACTA production 
 Purpose: Move toward new standard in phonograph record layout. 
 Backout: Restore old disk layout 
 repair data from disk. 
 Contact(s ): 	 Malcolm Wells     713 - 345 - 3716 
		    		    		    		
 Impact:   ENPOWER 
 Time:   Sat 11/17/2001 at   7:00:00 AM CT thru Sat 11/17/2001 at   12:00:00 PM CT 
	 Sat 11/17/2001 at   5:00:00 AM PT thru Sat 11/17/2001 at   10:00:00 AM PT 
	 Sat 11/17/2001 at   1:00:00 PM London thru Sat 11/17/2001 at   6:00:00 PM London 
 Outage:   Build standby database on P
s): 	Mwlcolm Wells    713-345-3716
		    		    		    		
Impact:  CORK
Tume:  Set 11/17/2001 at  6:00:00 PM CT ghru Sun 11/18/2001 at  9:00:00 AM CT
	Sat 11/17/2001 at  4:00:00 PM PT thru Sun 11/18/2001 at  7:00:00 AM PT
	Sjn 11/18/2001 at  12:00:00 WM Londob thcu Sun 11/18/2001 at  3:00:00 PM London
Oubcge:  Fcneran maintenance fpr ERMS CPS app server cvedbccca.
Environments Impacted:  ERMS CPR
Ptrpose: Bejeral maintenagce sgd pzncming.
Backout: Backout patches and donfig bhanges and rebooy to old configuration.
Contwct(s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impwxt:  CORP
Time:  Fri 11/16/2001 at  5:00:00 PM CT thru Sat 11/17/2001 at    2:00:00 PM CT
	Fri 11/16/2001 at  3:00:00 PM OT thxu Sat 11/17/2001 at  12:00:00 PM OJ
	Fri 11/16/2001 at  11:00:00 PN Lonqon thru Sat 11/17/2001 at  8:00:00 PK Londom
Outage:  Updatc to iew eisk layout for servec foxtrot.
Environmentf Impacteg:  ACTA production
Pyrpose: Kove towxed vew svansard ij dmsk layout.
Bzckout: Restire old disk layout
tefnpre data froj disk.
Sogtact(s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impdct:  ENPOWER
Time:  Sat 11/17/2001 at  7:00:00 AM CT thru Sat 11/17/2001 at  12:00:00 PM CT
	Sae 11/17/2001 at  5:00:00 AM PT thru Sat 11/17/2001 at  10:00:00 AM PT
	Sat 11/17/2001 at  1:00:00 PM Lotdon vhfu Wab 11/17/2001 ag  6:00:00 PM London
Outage:  Build standby database on P
s): Malcolm Wells 713-345-3716 Impact: CORP Time: at PM CT Sun 11/18/2001 at at PM PT thru 11/18/2001 at 7:00:00 PT Sun 11/18/2001 at 12:00:00 AM thru Sun 11/18/2001 at 3:00:00 PM London Outage: General maintenance for ERMS CPR server chewbacca. Environments Impacted: ERMS CPR Purpose: General maintenance and patching. Backout: Backout and changes reboot old configuration. Contact(s): Malcolm Wells 713-345-3716 Impact: CORP Time: Fri 11/16/2001 at 5:00:00 PM CT thru 11/17/2001 at 2:00:00 PM CT Fri 11/16/2001 at PM PT thru Sat at 12:00:00 PM PT Fri at PM London Sat at PM London Outage: to new disk layout for server foxtrot. Environments Impacted: ACTA production Purpose: Move toward new standard in layout. Backout: disk layout data disk. Malcolm Wells 713-345-3716 Time: Sat 11/17/2001 at 7:00:00 AM 11/17/2001 at 12:00:00 PM CT Sat 11/17/2001 at AM PT Sat 11/17/2001 at 10:00:00 AM PT 11/17/2001 at 1:00:00 PM London thru Sat 11/17/2001 6:00:00 PM London Outage: Build standby database on P
s): 	Malcolm Wells    713-345-3716
		    		    		    		
Impact:  CORP
TiMe:  Sat 11/17/2001 at  6:00:00 PM Ct thru sun 11/18/2001 At  9:00:00 Am Ct
	Sat 11/17/2001 At  4:00:00 PM pT thru Sun 11/18/2001 at  7:00:00 AM Pt
	sun 11/18/2001 aT  12:00:00 AM London thru Sun 11/18/2001 at  3:00:00 PM LoNdon
OUtAGe:  GeNErAl maiNtenancE FoR erMS cPr aPp sErVEr ChewbAccA.
EnviroNments ImpaCteD:  ErMS CPR
PurposE: geNeral maintEnaNce and patchiNg.
BAckout: baCkoUT patcHes And coNfig chANges anD reboot to OlD ConfigURation.
CONTaCt(s): 	MAlcolm Wells    713-345-3716
		    		    		    		
Impact:  coRp
time:  Fri 11/16/2001 at  5:00:00 PM CT tHru Sat 11/17/2001 At    2:00:00 pm Ct
	fRi 11/16/2001 aT  3:00:00 PM pT thru Sat 11/17/2001 aT  12:00:00 Pm PT
	FrI 11/16/2001 At  11:00:00 PM LonDOn THRU SaT 11/17/2001 At  8:00:00 PM London
OutAge:  Update to NEw dIsk layOuT foR Server FoxtrOt.
eNviRonments ImpActeD:  ACTA prodUction
pUrpose: MOVe towarD new stAndArd In diSK lAyOut.
baCKouT: reStoRE olD disk layOuT
rEstorE datA FROM disK.
CoNtacT(s): 	MalColm Wells    713-345-3716
		    		    		    		
ImpaCt:  EnPOWer
TiMe:  Sat 11/17/2001 At  7:00:00 AM Ct thrU SAt 11/17/2001 at  12:00:00 Pm CT
	Sat 11/17/2001 At  5:00:00 AM Pt tHru Sat 11/17/2001 at  10:00:00 AM PT
	Sat 11/17/2001 At  1:00:00 PM london thrU SaT 11/17/2001 aT  6:00:00 PM loNdon
OUTage:  BuIld StaNdby datAbase on p
s): 	Malcolm Wells    713- 345-3716
	   		  	   		
I mpact:  CORP
T i me: Sat 11/17/2001 at  6: 00:00  P M  CTt hr u Sun  11/18/ 2 00 1 at 9 :0 0:0 0A MCT
	S at11/17/2 001 at  4: 00: 00  PM PT thruS un  11/18/200 1 a t  7:00:00 A M P T
	Sun  1 1/1 8 /2001  at   12: 00:00A M Lond on thru S un 11/18/ 2 001 at3 :0 0:00  PM London
Outage :  G eneral mainten ance f or ER M S  CP R a pp serverch ewbac c a.
Envi r on m e n tsI mpacted:  ERM S CPR
Purpo s e:Genera lmai n tenanc e and  p a tch ing.
Backou t: B ackout pa tchesa nd conf i g chang es and  re boo t to ol dcon fi g ura t io n.C ont act(s):	M al colmWell s  713 -34 5-37 16
	    		    		  		
I m pac t:  C ORP
T ime:  Fri 1 1/16/2 001 a t 5:00:00 PM CTthru  Sat 11/1 7/2 00 1 a t   2: 0 0:00 P M C T
Fri 11/ 16/2001 at 3 : 0 0 :0 0 PM PT thru Sat 1 1/ 1 7 /2 001 at 12:00: 0 0PM PT
	Fri11 /16 /200 1 at  1 1:00 : 00  PM Lond on thr u  S at  11/17/ 20 01 at 8 :00 :00  PM L o ndon 
Outag e:  Upda te to new disk layou t  for server f o xt r o t. Envi ron ments Impac ted:  ACT A pr o du cti o n
Pur pose:  M o ve toward new standard  i n disk  layo ut.
Backout:Restore ol d d isk layo ut
r e st o re data from d isk.Contact(s) :  	Malcol m Wel ls    71 3-345-371 6 		    	   	   	I mp act:  ENPOWER T ime:  Sat 11/ 17/ 2001 at   7 :00 :00  AM  C T thru Sa t 11/17/ 20 01  a t 12 :00:0 0  PM CT
Sa t 1 1/ 17/ 2001a t  5:0 0:00AM P Tth r u S at 11/1 7 /2 0 0 1 at  10 :00: 00AM  PT
Sat1 1/1 7/2001at  1:00: 00P M Lo nd on  thru S at 11/17/2001  a t  6:00:00  P M L ondonO u tage:  B uild standby database o n  P
s): 	Malcolm_Wells _  713-345-3716
		 _ _		_ __		  _ 		
Impact: _CORP
Time:  Sat 11/17/2001_at  6:00:00_PM_CT thru Sun 11/18/2001 at  9:00:00 AM CT
	Sat 11/17/2001 at  4:00:00 PM_PT_thru Sun_11/18/2001_at_ 7:00:00 AM PT
	Sun 11/18/2001_at  12:00:00 AM London_thru Sun_11/18/2001 at  3:00:00 PM London
Outage:  General_maintenance_for ERMS CPR_app server chewbacca.
Environments Impacted:  ERMS CPR
Purpose: General maintenance_and patching.
Backout: Backout patches and config_changes and reboot_to_old_configuration.
Contact(s): 	Malcolm Wells _  713-345-3716
		   _		    		 _  		
Impact:  CORP
Time:  Fri_11/16/2001 at  5:00:00 PM CT_thru Sat 11/17/2001 at _ _2:00:00 PM CT
	Fri 11/16/2001 at_ 3:00:00 PM_PT thru_Sat 11/17/2001 at_ 12:00:00 PM PT
	Fri 11/16/2001 at_ 11:00:00 PM_London thru Sat 11/17/2001 at _8:00:00_PM London
Outage: _Update_to_new disk_layout for server_foxtrot.
Environments_Impacted: _ACTA_production
Purpose: Move toward new standard in_disk_layout.
Backout: Restore old disk layout
restore data from_disk.
Contact(s): 	Malcolm Wells __ 713-345-3716
		  _ 		   _		    		
Impact: _ENPOWER
Time: _Sat 11/17/2001_at  7:00:00 AM CT thru Sat 11/17/2001 at  12:00:00_PM CT
	Sat 11/17/2001 at  5:00:00_AM PT thru Sat_11/17/2001 at__10:00:00 AM PT
	Sat_11/17/2001_at _1:00:00 PM London thru Sat 11/17/2001 at_ 6:00:00_PM London
Outage:  Build standby database_on P