/17/2001 at  9:00:00 PM CT
	Sat 11/17/2001 at  3:00:00 PM PT  thru Sat 11/17/2001 at  7:00:00 PM PT
	Sat 11/17/2001 at  11:00:00 PM London thru Sun 11/18/2001 at  3:00:00 AM London
Outage:  Database defragmentation
Environments Impacted:  Exchange users on nahou-msdev01p  nahou-msmbx01v Storage group 3 Database 4
Purpose: To reclaim un-used drive space within the Exchange database.
Backout: N A.
Contact(s): 	Tim Hudson    713-853-9289   
 
MARKET DATA:     SEE ORIGINAL REPORT

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER:        ALSO SEE ORIGINAL REPORT
Impact:  EFM Accounting
Time:  Sat 11/17/2001 at  10:00:00 PM CT thru Sat 11/17/2001 at  11:00:00 PM CT
	Sat 11/17/2001 at    8:00:00 PM PT thru Sat 11/17/2001 at   9:00:00 PM PT
	Sun 11/18/2001 at  4:00:00 AM London thru Sun 11/18/2001 at  5:00:00 AM London
Outage:  Swap names of NAHOU-SQEFM01P and NAHOU-SQLAC01P
Environments Impacted:  EFM Accounting users
Purpose: Migration of production EFM Accounting MSSQL Server from 6.5 to 2000
Backout: 
Contact(s): 	William Mallary    
		Bob McCrory  (713) 853-5749  
		Michael Kogotkov  (713) 345-1677  
		    		
Impact:  CORP
Time: 	 Sat 11/17/2001 at  6:00:00 PM CT thru Sun 11/18/2001 at  9:00:00 AM CT
	 Sat 11/17/2001 at  4:00:00 PM PT thru Sun 11/18/2001 at  7:00:00 AM PT
	 Sun 11/18
/17/2001 at   9:00:00 PM CT 
	 Sat 11/17/2001 at   3:00:00 PM PT   thru Sat 11/17/2001 at   7:00:00 PM PT 
	 Sat 11/17/2001 at   11:00:00 PM London thru Sun 11/18/2001 at   3:00:00 AM London 
 Outage:   Database defragmentation 
 Environments Impacted:   substitute drug user on nahou - msdev01p   nahou - msmbx01v Storage group 3 Database 4 
 Purpose: To reclaim un - use drive space within the Exchange database. 
 Backout: N A. 
 Contact(s ): 	 Tim Hudson     713 - 853 - 9289   
 
 marketplace datum:      SEE ORIGINAL REPORT 

 NT: No Scheduled Outages. 

 OS/2:   No Scheduled Outages. 

 OTHER:         ALSO SEE ORIGINAL REPORT 
 Impact:   EFM Accounting 
 Time:   Sat 11/17/2001 at   10:00:00 PM CT thru Sat 11/17/2001 at   11:00:00 phase modulation CT 
	 Sat 11/17/2001 at     8:00:00 PM PT thru Sat 11/17/2001 at    9:00:00 PM PT 
	 Sun 11/18/2001 at   4:00:00 AM London thru Sun 11/18/2001 at   5:00:00 AM London 
 Outage:   Swap name of NAHOU - SQEFM01P and NAHOU - SQLAC01P 
 Environments impact:   EFM Accounting users 
 Purpose: Migration of production EFM Accounting MSSQL Server from 6.5 to 2000 
 Backout: 
 Contact(s ): 	 William Mallary    
		 Bob McCrory   (713) 853 - 5749  
		 Michael Kogotkov   (713) 345 - 1677  
		    		
 Impact:   CORP 
 Time: 	  Sat 11/17/2001 at   6:00:00 PM CT thru Sun 11/18/2001 at   9:00:00 americium CT 
	  Sat 11/17/2001 at   4:00:00 PM PT thru Sun 11/18/2001 at   7:00:00 AM PT 
	  Sun 11/18
/17/2001 at  9:00:00 PM CT
	Sat 11/17/2001 at  3:00:00 PM PT  thru Sat 11/17/2001 at  7:00:00 PM PT
	Set 11/17/2001 at  11:00:00 PM Lonaon thru Sun 11/18/2001 at  3:00:00 AM London
Lurage:  Database defragmentatkon
Envirojments Inpacued:  Exchange useca on namju-msscv01p  uaiou-msmbx01v Storane group 3 Ddtabase 4
Purposa: Go reclaim un-used drive space within ehe Excnajge database.
Baskouu: N A.
Cohnagt(s): 	Tim Hudson    713-853-9289   
 
MARKET DATZ:     STE ORIGINAL REPORT

MT: No Scheduled Outages.

OS/2:  No Dcheduled Outages.

OHHER:        ALSJ SEE ORIGINAU REPORT
Imkaet:  EFM Acckunting
Time:  Sat 11/17/2001 at  10:00:00 PM CT thfu Sac 11/17/2001 at  11:00:00 PM XT
	Wat 11/17/2001 at    8:00:00 PM 'T thrl Sat 11/17/2001 at   9:00:00 IK PT
	Sut 11/18/2001 at  4:00:00 AM London thrm Sun 11/18/2001 ar  5:00:00 AM London
Outage:  Vwap names of NAHOO-SQEFM01P ang UAHOU-SQLAC01P
Environmenrs Impawted:  EFO Aczouhtmng users
Our'ose: Migratjon of prodyction EFM Accountimg NSSQL Server rrom 6.5 eo 2000
Backout: 
Contact(s): 	William Mallary    
		Bot MdCrory  (713) 853-5749  
		Michael Kogorkov  (713) 345-1677  
		    		
Impact:  FORP
Time: 	 Sat 11/17/2001 at  6:00:00 PM CT thru Sun 11/18/2001 at  9:00:00 AM CT
	 Sat 11/17/2001 at  4:00:00 PK PT vhfu Wuk 11/18/2001 ag  7:00:00 AM PT
	 Sun 11/18
/17/2001 at 9:00:00 PM CT Sat 11/17/2001 PM thru Sat at 7:00:00 PM PM thru Sun 11/18/2001 3:00:00 AM London Database defragmentation Environments Impacted: Exchange users nahou-msdev01p nahou-msmbx01v Storage group 3 Database 4 Purpose: To reclaim un-used drive space the Exchange database. Backout: N A. Contact(s): Tim Hudson 713-853-9289 MARKET DATA: SEE REPORT No Outages. No Scheduled Outages. OTHER: ALSO SEE ORIGINAL REPORT Impact: EFM Accounting Time: Sat 11/17/2001 at 10:00:00 CT thru Sat 11/17/2001 at 11:00:00 PM CT 11/17/2001 at 8:00:00 PM thru Sat 11/17/2001 at 9:00:00 PT 11/18/2001 at AM thru 11/18/2001 at 5:00:00 London Outage: Swap names of NAHOU-SQEFM01P and NAHOU-SQLAC01P Environments Impacted: EFM Accounting users Purpose: Migration of production Accounting MSSQL 6.5 to Backout: William Bob McCrory (713) Kogotkov (713) 345-1677 Impact: CORP Time: 6:00:00 PM CT thru Sun 11/18/2001 at 9:00:00 CT Sat at 4:00:00 PM PT thru Sun at 7:00:00 AM PT Sun 11/18
/17/2001 at  9:00:00 PM CT
	Sat 11/17/2001 at  3:00:00 PM PT  thru Sat 11/17/2001 at  7:00:00 Pm PT
	Sat 11/17/2001 at  11:00:00 PM londoN thRu SUn 11/18/2001 At  3:00:00 AM londOn
Outage:  DatabaSE defRagmentation
EnvironmenTs ImpAcTEd:  ExCHaNge usErs on naHOu-MSDev01P  nAhOu-mSmBX01v storaGe gRoup 3 DatAbase 4
PurpoSe: TO rEclaim un-used DRiVe space witHin The Exchange dAtaBase.
BaCkOut: n a.
ContAct(S): 	Tim HUdson    713-853-9289   
 
MarKET DAtA:     SEE ORIGiNal REPORt

nT: No SchEDUlEd OuTages.

OS/2:  No ScheduleD ouTAges.

OTHER:        ALSO SeE ORIGiNal RepoRT
impAct:  EFM AccoUnTing
TIMe:  Sat 11/17/2001 at  10:00:00 pm Ct THRu SAT 11/17/2001 at  11:00:00 PM CT
	Sat 11/17/2001 at    8:00:00 Pm PT thru Sat 11/17/2001 aT   9:00:00 pM Pt
	Sun 11/18/2001 at  4:00:00 aM lonDOn thru sun 11/18/2001 at  5:00:00 aM lOndOn
Outage:  SwaP namEs of NAHOU-sQEFM01P ANd NAHOU-sqLAC01P
EnVironmEntS ImPactED:  EfM accOuNTinG UsErs
pUrpOse: MigraTiOn Of proDuctION efM AcCouNtinG MSSQl Server from 6.5 to 2000
bacKout: 
cOntAct(s): 	WIlliaM MalLaRy    
		Bob mcCrorY  (713) 853-5749  
		MichAeL Kogotkov  (713) 345-1677  
		    		
Impact:  cORP
time: 	 Sat 11/17/2001 at  6:00:00 pM Ct tHru suN 11/18/2001 at  9:00:00 AM ct
	 Sat 11/17/2001 at  4:00:00 pM Pt thRu Sun 11/18/2001 at  7:00:00 aM PT
	 Sun 11/18
/17/2001 at  9:00:00 PM CT 
	Sat 11/1 7/200 1 a t 3: 00:0 0 PM  PT  thru Sat1 1/17 /2001 at  7:00:00 PM P T
	Sa t1 1/17 / 20 01 at   11:00 : 00 P M L on do n t hr u  S un 11 /18 /2001 a t  3:00:00  AM  L ondon
Outage :  Database d efr agmentationEnv ironme nt s I m pacte d: Exch ange u s ers on  nahou-ms de v 01p  n a hou-msm b x 01 v St orage group 3 Dat a ba s e 4
Purpose: T o recl ai m  u n - use d d rive space  w ithin the Exc h an g e dat a base.
Backout : N A.
Cont a ct( s): 	T im  Hu d son   713- 85 3 -92 89   
 
MAR KETDATA:    SEE O R IGINALR EPORT
NT: No  Sc hed uled Ou ta ges .OS/ 2 : No Sch eduled O ut ag es.
OTHE R :      A LSOSEE O RIGINAL REPOR T
I mpac t : EFM A ccoun ting 
T ime: Sat 1 1/17/ 20 01 at  10:00:00  PMCT thru S at11 /17 /2 001 a t   11:0 0:0 0 P M CT
	S at 11/1 7 /20 01 a t    8:00:00 PM PT th ru S at  11/17/2 001 at  9: 0 0:00 PMPT 
	S un 1 1 / 18/20 01 a t  4:00:00AM Lon d on  t hru Sun  1 1/18/2 00 1 a t 5:00: 0 0 AM  Londo n
Outage :  Sw a p names of NAH O U-SQEFM01P an d  N A H OU - SQLA C01 P
Environme ntsI mpac ted:  E FMA ccoun tingus e rs Purpose: Migrationof  produ ction  EFM Accounti ng MSSQL S e r v er from6.5t o2 000
Backout: Conta ct(s): 	Wi l liam Mal lary   
		Bo b McCrory (713) 85 3-5 749   		M i c ha el Kogotkov ( 7 13)34 5-1677 
	    	
Im pac t: CO RP 
Time: 	Sat 11/1 7/ 20 01  a t 6:00: 0 0 PM CTth ruSu n 1 1/18/ 2 001 at   9:0 0:00  A MC T
 Sat 11 / 17 / 2 001at  4:00 :00  P M PTthru Sun  11/18/ 2001 at 7:0 0 :00AM  P T
	 Sun  11/18
/17/2001 at_ 9:00:00_PM CT
	Sat 11/17/2001 at_ 3:00:00_PM_PT _thru_Sat 11/17/2001 at_ 7:00:00 PM_PT
	Sat 11/17/2001 at _11:00:00 PM London_thru_Sun 11/18/2001 at  3:00:00 AM London
Outage:  Database defragmentation
Environments Impacted:  Exchange users_on_nahou-msdev01p _nahou-msmbx01v_Storage_group 3 Database 4
Purpose: To_reclaim un-used drive space within_the Exchange_database.
Backout: N A.
Contact(s): 	Tim Hudson   _713-853-9289_  
_
MARKET DATA:     SEE ORIGINAL REPORT

NT:_No Scheduled Outages.

OS/2:  No Scheduled_Outages.

OTHER:  ___   ALSO_SEE ORIGINAL REPORT
Impact:  EFM Accounting
Time:_ Sat 11/17/2001 at  10:00:00_PM CT thru Sat 11/17/2001 at _11:00:00 PM CT
	Sat 11/17/2001 at _  8:00:00 PM PT_thru Sat_11/17/2001 at   9:00:00_PM PT
	Sun 11/18/2001_at _4:00:00 AM London_thru Sun 11/18/2001 at  5:00:00_AM London
Outage: _Swap names of NAHOU-SQEFM01P and NAHOU-SQLAC01P
Environments_Impacted:_ EFM Accounting_users
Purpose:_Migration_of production_EFM Accounting MSSQL_Server_from 6.5_to_2000
Backout: 
Contact(s): 	William Mallary  __
		Bob McCrory  (713) 853-5749  
		Michael_Kogotkov  (713) 345-1677__
		   _		
Impact:  CORP
Time: 	 Sat_11/17/2001 at  6:00:00 PM CT_thru Sun_11/18/2001 at_ 9:00:00 AM CT
	 Sat 11/17/2001 at  4:00:00 PM PT_thru Sun 11/18/2001 at  7:00:00_AM PT
	 Sun 11/18