 takes to transfer that dynamic to the customer. And make no mistake, when your enthusiasm is genuine and strong enough, your customer will get it. And you will get the sale.

The next attribute of success is empathy, which is really the reciprocal or the flip side of enthusiasm. Along with conveying your enthusiasm to the customer, it's equally important that you sharpen your senses about what the customer is feeling and thinking.

Empathy is important as the process of shifting your focus from what you want to what the customer wants. It's a matter of opening your mind and your feelings to act as powerful sensors to pick up even the unspoken signals and nuances that tell you what your customer is really saying.

It's awfully easy for selling to become a one-way street for the flow of information going exclusively from you to the customer. After all, you know your product, you've rehearsed your presentation and have it down cold and you can't resist letting it all hang out.

The obvious problem with this is if you do all the talking, you will lose important opportunities to hear what the customer has to say about his needs, problems and desires. This is the information you must have to position your product as an asset to your customer. Selling isn't about you or your product, it's all about your customer and his or her business.

Empathy in action is asking questions. Become proficient at asking questions and following up with more questions to get the customer to tell you why he should buy your product. And equally important, become a good listener. Listen well and become a sponge for the information that will tell you how to present your product as an essential component of your customer's business.

Remember, empathy is giving the customer a chance to tell you how to sell him your product or service.

The next important attribute of all successful people is the faculty for using common sense. Now, this isn't a rare gift allotted to a lucky few. It only becomes rare when we don't use it. It's an innate asset we all have and it's just a question of developing it and using it. But I think Will Rogers was exaggerating only a little when he said, "There's an awful lot of common sense available in America today because nobody's used any of it yet."

Part of the problem is that common sense is one of those things that everyone talks about without a good idea of what it is. Well, to start
takes to transfer that dynamic to the customer. And make no error, when your exuberance is actual and strong enough, your customer will get it. And you will get the sale. 

 The adjacent attribute of success is empathy, which is very the reciprocal or the impudent side of enthusiasm. Along with conveying your enthusiasm to the customer, it's equally authoritative that you sharpen your senses about what the customer is feel and thinking. 

 Empathy is important as the process of shifting your focus from what you desire to what the customer wants. It's a matter of opening your thinker and your feelings to act as knock-down sensors to blame up even the unspoken signals and nuances that tell you what your customer is really allege. 

 It's awfully easy for selling to become a one - way street for the flow of data go exclusively from you to the customer. After all, you know your product, you've rehearsed your presentation and have it down cold and you can't resist let it all hang out. 

 The obvious problem with this is if you dress all the talk, you will suffer important opportunities to learn what the customer has to say about his needs, problems and desire. This is the information you must have to position your product as an asset to your customer. Selling isn't about you or your product, it's all about your customer and his or her occupation. 

 Empathy in action is asking questions. Become proficient at ask questions and watch up with more questions to get the customer to tell you why he should buy your product. And evenly important, become a good listener. Listen well and become a sponge for the information that will tell you how to present your product as an substantive component of your customer's occupation. 

 Remember, empathy is giving the customer a chance to state you how to sell him your merchandise or service. 

 The following important property of all successful people is the faculty for using coarse sense. immediately, this isn't a rare gift allotted to a lucky few. It only becomes rare when we don't use it. It's an innate asset we all have and it's just a doubt of developing it and using it. But I intend Will Rogers was exaggerating only a fiddling when he said, " There's an awful lot of common sense available in America today because nobody's used any of it yet. " 

 Part of the problem is that common common sense is one of those things that everyone talks about without a dear idea of what it is. Well, to start
 tanes to transfer that dynxmic to the cusjoner. Anv make ho mistaye, when your enthusiasm is gxnuibe ane strong enough, your cjstomer wpll get ir. Anv you will get tis sale.

Tmz nexf attxiuute of success is empathf, which is reanlh che reciprocal or the flip side of egthusiaxm. Along with cogveypnd yohg tnthusiasm to the customer, it's eqhally ikportant that you sharpen your senses ahout what the customer is feeling and rhinking.

Empaghy is important as thg process of shifting your focus from what you qabt hm what the rustomvr wants. It's a matter of opeming your mind anv yoyr feelings to act as powerful sensors jo pick up eren the unspoken signqlw and nuatces rhag ttll yku whah ykur customsr is reallt saying.

It's awfully ewwy for sellinf to bqcjme a one-way street for the flow of infmrmztion going exclusively from you to the custlmer. Aftew all, you know your product, you've rehearsed your [reseitxtiin xbd have it down cold and you can't resist lettind iu akl hang out.

The obvious prpbpek with this is if yob dk all the talking, jou wilj losw importagt olportunities to hear what tye customer kas to say about his ueeds, probleos amd dexires. This is the inforoatikn you must have to lusition your proaucn as an asseu to your customer. Selling msn't cbout yoj or your [roduct, it'd all about your customeg and hhs or her husiness.

Empathy in action is asking questions. Bacoke profieient st asking queftions and folkowing bp witf more queations vo get the ctstomer to tenp you why he should fuy tour producg. And equally ikportant, ytcome a goid listener. Listen weum and become a wpobge for the infprmxtijn tiat wynl tell you vow go oteseng your kxodmct as sn essential componett or your customer's bislness.

Remenber, empwthy is givinb the customer a cjance to tell yoo how to sell him your product kr servicf.

Thc next importwnt qttribute of all successful people is the faculty fir using common sgnse. Now, this isn't a tart gift allottxd to w lucky faw. It only becomes rqre when we don't mse it. It's an innate aaset wa all have and it's just a question of developing it and using it. But I think Wull Rojews was exagferaying mnjv a litele xhxn he said, "There's an awful lot of common sense atailable it Cmerica today because nobody's ured any of it yet."

Part of the problem js that vommon sense is one of those thongs that everyone talks about wuthouf a good ivea of what it is. Wekl, to vtart
takes to transfer that dynamic to the make mistake, when enthusiasm is genuine will it. And you get the sale. next attribute of success is empathy, is really the reciprocal or the flip side of enthusiasm. Along with conveying enthusiasm to the customer, it's equally important that you sharpen your senses about the is and Empathy is important as the process of shifting your focus from what you want to what customer wants. It's a matter of opening your and your feelings to as powerful sensors to pick even unspoken signals nuances tell what your customer really saying. It's awfully easy for selling to become a one-way street for the flow of information exclusively from the customer. all, know product, you've rehearsed and have it down cold and letting it all hang out. The obvious problem this is you do all the talking, you lose important opportunities to hear what the customer to say about his needs, problems and desires. This is the information you must have your product as an to your customer. isn't you your it's all your customer and his or her business. Empathy in action is questions. Become proficient at asking questions and following up with to the customer to you why he should your And equally important, become listener. well sponge the that will tell you to present your product as essential component of your giving the customer a chance to tell you to sell him your product or service. next important attribute of all successful people is the faculty for using sense. Now, a rare gift allotted to a lucky few. only becomes rare when don't use it. It's an innate asset we all and just a of developing it using it. But think Will Rogers only a when said, lot of common sense available in today nobody's used any of it Part problem is that common sense is one of those things that everyone talks about without idea of what it Well, start
 takes to transfer that dynamiC to the custOmer. ANd mAke No MistAke, wHen your enthusiASm is Genuine and strong enough, Your cUsTOmer WIlL get iT. And you WIlL GEt tHe SaLe.

THe NExT attrIbuTe of sucCess is empaThy, WhIch is really tHE rEciprocal oR thE flip side of eNthUsiasm. alOng WIth coNveYing yOur entHUsiasm To the custOmER, it's eqUAlly impORTaNt thAt you sharpen your sENsES about what the cUstomeR iS FeELIng And Thinking.

EmPaThy is IMportanT As THE ProCEss of shifting Your focus frOM whAt you wAnT to WHat the CustoMeR WanTs. It's a matteR of oPening youR mind aND your feELings to Act as pOweRfuL senSOrS tO piCk UP evEN tHe uNSpoKen signaLs AnD nuanCes tHAT TEll yOu wHat yOur cuStomer is reallY saYing.

iT's aWfullY easy For sElLing tO becomE a one-WaY street for the flOw of InformatiOn gOiNg eXcLusivELy from You To tHe custoMer. AfteR All, YoU KNOw Your product, you've reHeARSeD your preSentatIOn AnD Have it doWn ColD and YOU can't ResiST lEtting it All hanG OuT.

THe obvioUs ProbleM wIth ThiS is if YOu do All the Talking, yOu wilL Lose important oPPortunities to HEaR WHaT The cUstOmer has to saY aboUT his NeedS, PrOblEMs and DesirEs. tHiS Is the information you MuSt have To posItion your prodUct as an assET TO your cusTomeR. seLLing isn't about yOu or yOur product, IT's all aboUt youR customeR and his or HER businesS.

EmPatHy iN acTIOn Is asking questIONs. BeCoMe profiCieNt at askIng QueStiOns AnD followinG up with mOrE qUeStIonS to geT The custoMeR to TeLl yOu why HE shoulD buy yOur pRoDuCT. AnD equallY ImPORtanT, bEcOme a GooD lIstenEr. LiSTen Well and Become a spOngE For tHe InFormatiOn that will telL yOu how to preSeNt yOur proDUCt as an esSential component of your cUStomer's BusIness.

remeMber, empatHy iS givinG thE CustomEr a chaNce to TeLl yOU How to SELl Him YoUr product oR SErvIce.

ThE nExt iMportanT attribute of all sucCEssFul people is thE faCultY FOr UsiNG cOMmoN sENse. nOW, this isn't a rare gIft allotteD tO A lUcky few. It oNLy bEcOmes rarE when we Don't uSE it. It's aN innate asSet we all hAvE and IT'S juSt a questioN of develOping it anD Using IT. BUt I thInk will RoGeRs wAs exaGgeratINg oNly a lIttle wHeN he saiD, "TherE's An awful lOt of common sense availablE in AmeRica tOdaY because nOboDY's uSed any of iT yet."

part of the pRobLem Is thaT coMMon seNse iS OnE of THose tHingS That everyONe TalKS AbOut without a GOOD idEa of wHat IT is. WelL, to sTart
 takes to transfer that dy namic to t he cu sto mer .Andmake  no mistake, w h en y our enthusiasm is genu ine a nd stro n genoug h, your cu s t ome rwi llge t  i t. An d y ou will  get the s ale .
The next at t ri bute of su cce ss is empath y,whichis  re a lly t herecip rocalo r theflip side  o f  enthu s iasm. A l o ng  wit h conveying youre nt h usiasm to thecustom er ,  i t ' s e qua lly import an t tha t  you sh a rp e n you r  senses about  what the c u sto mer is  f eel i ng and  thin ki n g.
Empathy is  imp ortant as  the p r ocess o f  shifti ng you r f ocu s fr o mwh atyo u  wa n ttow hat  the cus to me r wan ts.I t ' s  a m att er o f ope ning your min d a nd y o urfeeli ngs t o ac tas po werful  sens or s to pick up ev en t he unspok ensi gna ls  andn uances  th attell yo u whaty our  c u s t om er is really sayin g. It 's awful ly eas y  f or sellingto  be come a  one- ways tr eet forthe fl o wof  inform at ion go in g e xcl usive l y fr om you  to thecusto m er. After all, you know your pr o d uc t , yo u'v e rehearsed  you r  pre sent a ti ona nd ha ve it  d o wn cold and you can'tre sist l ettin g it all hang  out.

The o b vious pr oble m  w i th this is ifyou d o all thet alking,you w ill lose  importan t opportun iti estohea r wh at the custom e r  has  t o say a bou t his n eed s,pro ble ms  and desi res. Thi sis  t he  in forma t ion youmu stha veto po s itionyourprod uc ta s a n asset to y ourcu st omer . S el lingisn' t  ab out you  or yourpro d uct,  i t' s all a bout your cus to mer and hi sorher bu s i ness.

E mpathy in action is ask i ng ques tio ns. B ecom e profici ent  at as kin g  quest ions a nd fo ll owi n g  up w i t hmor equestionst o  ge t the  c usto mer totell you why he sh o uld  buy your pro duc t. A n d  e qua l ly imp or t ant , become a good l istener. L is t en  well andb eco me  a spon ge forthe i n formati on that w ill tellyo u ho w topresent yo ur produ ct as ane ssent i al  comp one nt ofyo urcusto mer'sb usi ness. 

Reme mb er, em pathy  i s giving  the customer a chanceto tel l you  ho w to sell  hi m  yo ur produc t or  service.
Th e n ext i mpo r tantattr i bu teo f all  suc c essful pe o pl e i s th e faculty f o r usi ng co mmo n  sense . No w, this isn't a r a re gift allott ed t o a l uck y  few .It only become s r ar e when wedo n't use it.  It's an  i n nateassetwe all  have a n d  i t 's jus t aque stion ofdev el o ping it  a nd usingit.Bu t I th ink Wi l l Ro g e rs was exaggerat ing o n l y a l i ttl e whe nhe said ,  "Th ere's an a wful lot of  commo n se nse a vailabl ein Ame ric atoday beca u se nobody 's us ed anyof  ityet ."

Pa rt o f the p robl em  is  that com m o ns en se isoneof th os e th ings that everyone  ta l ks abou twit h o ut a g o od i dea of wha t i t is. W ell, to st a rt
 takes_to transfer_that dynamic to the_customer. And_make_no mistake,_when_your enthusiasm is_genuine and strong_enough, your customer will_get it. And_you_will get the sale.

The next attribute of success is empathy, which is really the_reciprocal_or the_flip_side_of enthusiasm. Along with conveying_your enthusiasm to the customer,_it's equally_important that you sharpen your senses about what_the_customer is feeling_and thinking.

Empathy is important as the process of shifting_your focus from what you want_to what the_customer_wants._It's a matter of_opening your mind and your feelings_to act as powerful sensors to_pick up even the unspoken signals and_nuances that tell you what your_customer is really saying.

It's awfully_easy for_selling to become a one-way_street for the_flow of_information going exclusively_from you to the customer. After_all, you know_your product, you've rehearsed your presentation_and_have it down_cold_and_you can't_resist letting it_all_hang out.

The_obvious_problem with this is if you_do_all the talking, you will lose important_opportunities to hear what_the_customer has to say_about his needs, problems and_desires. This is the information you_must have_to position_your product as an asset to your customer. Selling isn't about_you or your product, it's all_about your customer and_his or_her_business.

Empathy in action_is_asking questions._Become proficient at asking questions and following_up with_more questions to get the customer_to tell you why_he_should buy your product. And equally_important, become a good listener. Listen_well and become a sponge_for_the_information that will tell you_how to present your product as_an essential component_of your customer's business.

Remember, empathy is giving_the_customer a chance to tell you_how_to sell him your product or_service.

The_next_important attribute of all successful_people is the faculty for using_common sense. Now, this isn't a rare gift allotted_to a lucky_few. It only becomes rare_when_we_don't use it. It's an innate asset we all have_and it's_just a question_of developing it and using it. But I think Will_Rogers was exaggerating only a little when_he said, "There's an awful lot of common sense available in_America today because nobody's used any of it_yet."

Part of the problem is that common_sense is one of_those_things that everyone talks about without a_good_idea_of_what it is._Well, to start