But then you are the first to give an analysis.  Nobody else bothered to.  And then everyone else just removed what I wrote even though I changed it to make it sound better.  But thank you for your analysis, which is the first.  Now, please unblock me.  If you unblock me, I promise not to add anything today to any article.  A customer service tip: you can be heavy handed and dream up an excuse but that actually worsens the customer relations situation.  I've read in the news how Wikipedia is often bad with customer service.  Here is your chance to prove them wrong.  Thank y ou.