<https://www.forrester.com/blogs/15-06-05-cx_interview_on_customer_centric_design_with_kit_hickey_of_ministry_of_supply/#primaryimage>
<http://schema.org/contentUrl>
<https://go.forrester.com/wp-content/uploads/f/b/users/ABURNETTE/kit-hickey-ministry-of-sup.jpg>
<https://www.forrester.com/blogs/15-06-05-cx_interview_on_customer_centric_design_with_kit_hickey_of_ministry_of_supply/>