<https://www.forrester.com/#/schema/person/image/>
<http://schema.org/url>
<https://secure.gravatar.com/avatar/7953cedfbb9013777f0a1b3a4f7d30a5?s=96&d=mm&r=g>
<https://www.forrester.com/blogs/15-06-05-cx_interview_on_customer_centric_design_with_kit_hickey_of_ministry_of_supply/>