_:n8521baa609834843a948cfc16d7488d3xb0
<http://schema.org/description>
"<p dir=\"ltr\">What kind of relationship do you have with your company’s customer success team? I often ask product teams this question, and the answer is usually that there isn’t a relationship at all. And if there is, it’s hanging on by a thread. The product team never connects with the customer success team except when it’s time for an “enablement” session. The session is designed to allow other teams to understand a product. This meeting, though, is likely to just be a quiet presentation and Q&A.</p>"
<https://builtin.com/product/customer-success-product>