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"“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. The up-time and extremely professional customer support our team receives are two of the major factors that have led to a successful and long running partnership. With technical support agents, or mentors as we call them, spread across Canada and our telephone connection quality acting as the backbone of our business – MeloTel provides a pivotal role in the successful management of our infrastructure.”"
<https://melotel.com/blog/tag/ctv-news/>