<https://forums.malwarebytes.com/topic/25481-following-a-request-from-advanced-setup/#comment-136022>
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"Well for MBAM you might need to add file exclusions to ESET - you can get an example of setting up file exclusions from here: Common issues and questions, and their solutions  For now please fully uninstall your ESET NOD32 AV (make sure you have your key to re-install later on) Then after full removal of ESET and reboot try the following and let me know how it goes or post back the log. Please try this on the computer that is having an issue. 1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel. 2. Restart your computer (very important). 3. Download and run this utility. mbam-clean.exe 4. It will ask to restart your computer (please allow it to). 5. After the computer restarts, install the latest version from here. mbam-setup.exe Note: You will need to reactivate the program using the license you were sent  Launch the program and set the Protection and Registration.  Then go to the UPDATE tab if not done during installation and check for updates. Restart the computer again and verify that MBAM is in the task tray and that you can run a quick scan and all is working as expected. "
<https://forums.malwarebytes.com/topic/25481-following-a-request-from-advanced-setup/?tab=comments#comment-132650>