_:n02fa30eab95746ecbad48569c37e2c99xb0
<http://schema.org/description>
"&lt;ul&gt;\n\t&lt;li style=\"text-align:justify\"&gt;&lt;span style=\"font-size:12pt\"&gt;&lt;span style=\"font-family:&quot;Times New Roman&quot;,serif\"&gt;Responsible for daily administration, meeting and greeting visitors, dealing with guests&rsquo; queries.&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;\n\t&lt;li style=\"text-align:justify\"&gt;&lt;span style=\"font-size:12pt\"&gt;&lt;span style=\"font-family:&quot;Times New Roman&quot;,serif\"&gt;Maintaining the 15 minutes log and ensuring the all the guest request &amp; complaints are handled as per the standard&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;\n\t&lt;li style=\"text-align:justify\"&gt;&lt;span style=\"font-size:12pt\"&gt;&lt;span style=\"font-family:&quot;Times New Roman&quot;,serif\"&gt;Inform Duty Manager if not solved in time&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;\n\t&lt;li style=\"text-align:justify\"&gt;&lt;span style=\"font-size:12pt\"&gt;&lt;span style=\"font-family:&quot;Times New Roman&quot;,serif\"&gt;Taking reservation calls and booking rooms if reservation personnel not available and booking using the reservation techniques&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;\n\t&lt;li style=\"text-align:justify\"&gt;&lt;span style=\"font-size:12pt\"&gt;&lt;span style=\"font-family:&quot;Times New Roman&quot;,serif\"&gt;Able to support the reservations team during a complete shift, if there is any requirement in this sense coming from the reservations team&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;\n\t&lt;li style=\"text-align:justify\"&gt;&lt;span style=\"font-size:12pt\"&gt;&lt;span style=\"font-family:&quot;Times New Roman&quot;,serif\"&gt;Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;\n\t&lt;li style=\"text-align:justify\"&gt;&lt;span style=\"font-size:12pt\"&gt;&lt;span style=\"font-family:&quot;Times New Roman&quot;,serif\"&gt;Should have the thorough knowledge of Property Management System (PMS)&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;\n\t&lt;li style=\"text-align:justify\"&gt;&lt;span style=\"font-size:12pt\"&gt;&lt;span style=\"font-family:&quot;Times New Roman&quot;,serif\"&gt;Taking check in, check out of the guest following the right technique and training received on the same &lt;/span&gt;&lt;/span&gt;&lt;/li&gt;\n\t&lt;li style=\"text-align:justify\"&gt;&lt;span style=\"font-size:12pt\"&gt;&lt;span style=\"font-family:&quot;Times New Roman&quot;,serif\"&gt;Printing of back up reports from the PMS twice during the shift.&lt;/span&gt;&lt;/span&gt;&lt;/li&gt;\n&lt;/ul&gt;"
<https://careers.accor.com/cn/zh/job/21018543/Front-Office-Associate>