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<http://schema.org/description>
"&lt;p&gt;Customer Service Administrator &amp;ndash; Full Time (Job Ref:21/WFCA)&lt;/p&gt;\n&lt;p&gt;We currently have a vacancy for a full time Customer Service Administrator, on a temporary contract, to work within our new Travel Centres / Clinics. These positions will be based in Westfield to help coordinate the collection of COVID samples for screening as part of a new contract.&lt;/p&gt;\n&lt;p&gt;Key tasks and responsibilities:&lt;/p&gt;\n&lt;ul&gt;\n&lt;li&gt;To work as part of a busy team, conducting the administration of passengers onto the pre booked system.&lt;/li&gt;\n&lt;li&gt;Opening/closing and set up for &amp;ldquo;travel clinic&amp;rdquo;,&lt;/li&gt;\n&lt;li&gt;Ensure smooth running of bookings, stock etc&lt;/li&gt;\n&lt;li&gt;Meet and great clients on arrival, confirm booking and register their kits before directing towards swabbing station.&lt;/li&gt;\n&lt;li&gt;Registering individual&amp;rsquo;s details on various bespoke software systems.&lt;/li&gt;\n&lt;li&gt;The possession of the knowledge and skills to handle problematic collections or difficult individuals.&lt;/li&gt;\n&lt;li&gt;Flexibility to work a shift pattern, this could include 12 hour shifts across a 7-day rota&lt;/li&gt;\n&lt;li&gt;The adherence to company Health and Safety procedures and the maintenance of a safe working environment.&lt;/li&gt;\n&lt;li&gt;The strict adherence to the company&amp;rsquo;s Confidentiality Policy within and outside the organisation.&amp;nbsp;&lt;/li&gt;\n&lt;/ul&gt;\n&lt;p&gt;\nEssential:&lt;br /&gt;\n​​​​​​​&lt;/p&gt;\n&lt;ul&gt;\n&lt;li&gt;Previous experience in a busy client facing role.&lt;/li&gt;\n&lt;li&gt;Excellent organisational skills&lt;/li&gt;\n&lt;li&gt;Strong IT skills&lt;/li&gt;\n&lt;li&gt;Desirable&lt;/li&gt;\n&lt;li&gt;Previous customer support role&lt;/li&gt;\n&lt;li&gt;Previous experience working within a team&lt;/li&gt;\n&lt;/ul&gt;\n&lt;p&gt;\nAbout Randox:&lt;/p&gt;\n&lt;p&gt;Randox Laboratories is passionate about improving global health and saving lives through the development of innovative and pioneering products. &amp;nbsp;Through our commitment and the skill of our people we have grown to be a world leader in diagnostics for clinical healthcare, toxicology, food security and providing quality solutions to over 145 countries. &amp;nbsp;To serve our growing international markets, we require high calibre applicants with scientific, engineering, software and broader business skills &amp;ndash; including sales, marketing, logistics, finance and many more.&amp;nbsp;&lt;br /&gt;\nCentral to the Randox ethos is our drive to improve healthcare worldwide and every one of our staff plays a vital role in this aim.&lt;/p&gt;\n&lt;p&gt;Randox Health is an Equal Opportunities Employer&lt;/p&gt;\n&lt;p&gt;&amp;nbsp;&lt;/p&gt;\n"
<https://getgot.irishnews.com/job/customer-service-administrator-3/>