_:n8e22361cb5e44b9f8fd7541d8e1a67b6xb0
<http://schema.org/description>
"<strong>Overview</strong><br><br><p style=\"margin: 0px;\"><span style=\"font-size: 12pt;\"><span style=\"font-family: arial, helvetica, sans-serif;\">Watch Administrator is responsible for providing global mission critical operations center support. </span><span style=\"font-family: arial, helvetica, sans-serif;\">This position will provide technical support to mission-targeted infrastructures. Responsibilities include the operations and maintenance (O&amp;M) of telephone systems, network architectures (both LAN and WAN), and customer specific applications. Candidates are expected to perform systems analysis by use of log files and system output to determine where and why failures happen. They assist in the development and enhancement of monitoring tools. They create/design standard operating procedures, processes and customized screen views. The position requires frequently adapting O&amp;M processes to support new system features/capabilities to reduce the impact of negative events, and coordinating with both senior customer leadership and system technical staff to ensure the resolution of abnormal system performance.</span></span></p> <br><strong>Responsibilities</strong><br><br><p style=\"margin: 0in 0in 6.0pt .25in;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Candidates will: </span></p><ul><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Candidate will provide Tier 1 troubleshooting and problem solving using on-the-job experience</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Provide documentation (SOPs), knowledge bases, and deployed network and IT management tools. </span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Serve as liaison between the end users / customers and Sr. technical staff if problems are escalated. </span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">In addition to service desk related work activities, the candidate may be requested to process routine customer work orders (adding routes, adding system accounts, etc</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Be responsible for troubleshooting/ debugging deployment, infrastructure, and data issues (as needed)</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Ensuring continuity of Operations Center communications platforms.</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Conducting alert notification of individuals and teams for the orderly transition to crisis team operations and processes, if required</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Utilizing emergency response team rosters and emergency notification tools.</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Manage emergency response team rosters and emergency notification tools.</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Drafting daily and event driven Situational Awareness Reports concerning Client capability and capacity to provide intelligence, to include the execution of supporting contingency and continuity plans.</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Recognizing situational awareness indicators and executing judgment of potential impact on mission operations.</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Developing clear and concise written products that require minimal revision. </span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Facilitating emergency communications.</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Monitoring facility infrastructure to ensure readiness for emergency conditions.</span></li><li style=\"margin-bottom: 6.0pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Working proficiently in Microsoft Office applications (Word, Powe</span></li></ul> <br><strong>Qualifications</strong><br><br><ul><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><strong>Education</strong>:</span><ul><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Bachelor&rsquo;s degree in any field; high school vocational school, or trade school diploma, or a GED equivalent and five (5) years&rsquo; work experience in a similar field may be substituted for degree requirement</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Experience:</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Five (5) plus years of U.S. Military, Intelligence Community (IC)</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Be eligible for personnel clearance crossover.</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Microsoft Windows and Office Suite encompassing Excel, Word, Outlook, PowerPoint, Project, Access, Teams, and SharePoint</span></li></ul></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><strong>Travel</strong>:</span><ul><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Five percent travel or more as Client directed.</span></li></ul></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><strong>Clearance</strong>:</span><ul><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Must have an current, adjudicated, and active TS/SCI security clearance with Poly. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.</span></li></ul></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><strong>Knowledge</strong></span><ul><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">IC, DoD, CCMD, and Federal Government organizational structure</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">IC, DoD, and Federal Government regulations and standards.<a tabindex=\"-1\" href=\"https://vectrus.icims.com/icims2/servlet/icims2?module=AppProfileEdit&amp;action=switchEditTab&amp;hashed=-88156380&amp;type=next#!\" target=\"_blank\" title=\"Next\" class=\"iCIMSbutton enabled \" rel=\"noopener\"> </a></span></li></ul></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><strong>Skills</strong></span><ul><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Written and oral communication skills, especially ability to brief senior officials.</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Strong multi-tasker with the ability to manage time and priorities</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Strong leadership, project management, team building and presentation skills</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Work proficiently in Microsoft Office applications (Word, PowerPoint, Excel, etc.)</span></li></ul></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><strong>Abilities</strong></span><ul><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Brief Client senior leadership on operational matters</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Prioritize, and problem solve effectively.</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Manage, review and analyze quality reports.</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Remain alert at all times</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Manage and ensure the successful completion of multiple tasks independently, successively, or simultaneously.</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Think critically and outside the box</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Develop concepts of operation, create process flow diagrams, author standard operating procedures, and develop program plans encompassing assumptions, limitations, interfaces, responsibilities, and specific requirements of the program elements</span></li></ul></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><strong>Certifications</strong>:</span><ul><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Must have Valid U.S. Driver&rsquo;s and be able to obtain an International Driver&rsquo;s License</span></li><li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Must have a valid U.S. Passport</span></li></ul></li></ul><h4><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.</span></h4>"
<https://careers.vectrus.com/why-vectrus/jobs/10789?lang=en-us>