<https://www.seniorgamers.net/threads/sort-out-your-internet-you-laggy-barsteward.471/>
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"My name is Ian and I am a lagger\n\nI hate it.\nSome games like Battlefield can freeze up completely, some like GT 5 suddenly see's my car jumping all over the place, for others but appears perfectly OK to me. (see GT 5 video) Others like Ghost Recon and MOH Warfighter just rubber band a bit.\n\nThis is not a permanent thing ,its a sporadic fault that comes on at peak times and is cured by switching the PS3 off and on.\n\nSo get a faster line or change your ISP, I hear you say.\n\nWell, to start with I cant get cable in my area, I cant get BT infinity and anything similar. The average download speed that ISP's say I can get in my street  is 2 mbs. Openreach have no current plans to upgrade our estate, so I could wait for up to 4 years for super fast fible optic  broadband. I can and will be changing my ISP in December when the contract ends.\nI am currently with Orange and  I actually get 3.5mb up and ,5mb down , which is slightly more than my neighbours seem to get as I recently installled an iPlate onto the master box. The speed isn't really the problem, its the fact that occasionally the ping goes off the scale as does jitter and Packet loss. \nIt is an intermittent fault that occurs at peak times. Within a few mins my ping will go up from a 30 to nearly a thousand. \n\nI've tried just about everything to cure it and just when I think I've found out why it might happen it raises its ugly head again. I thought my sons downloading was the problem so banned him from downloading or streaming anything when I was online.\n Looking at the links Martok posted, done most of the suggestions , Only one  cable that I havent replaced yet . At the moment I have a new router located after my Master box,  this was sent to me the first time I complained to Orange . I then fitted a BT iPlate then a New filter and new short cable to a new router (Orange Brightbox) There is then a 5 m cable to a netgear 5 port 10 /100  hub. From there I've another new 5 m cable into my room, directly into my PS3.\nThe reason I think the cabling is fine and the splitter box i'snt the problem is that it happened when I was wireless, which is why I went back to wired.\nI am going to try Wireless again for the rest of the week as a further test.\n\nAnyway , I rang Mumbai again yesterday and the chappy went through all of the usual stuff AGAIN telling me to disconect everything from the master box and he would then do a test, I then put the phone and router in and he re tested . He asked about the lights on the front AGAIN, and said that the line seemed fine. He told me to leave it on for 48 hours (i never switch it off) so they can monitor it, and will be calling me back tomorrow. This was a step forward from last time, as they told me that i should ring them when the connection was poor so they could try to locate the problem.\nProblem is my problem is intermittent. \nDuring the day the ping test is an A, at night it goes to a B, sometimes slightly into the C bracket. However from time to time it just goes off the scale. Such as during that race when ping went up to a thousand and jitter was  over 100.\nTo cure it , I turn off the PS3  leave it for a minute and all is well again for another hour or three.\nSo, I expalain this to Mr chadda , who says that they will monitor it and send an engineer out if nescesary . I tell them that i believe the problem is with them, and mention contension ratios. I believe that the bandwidth in my street is  being squeezed so much that sharing the small amount of bandwidth with 50 other neighbours at peak times  is causing it to break down. I bacically need more bandwidth, but I cant get it where I live, atleast not from Orange. \nI had a look at other service providers, and found that the f Plusnet for example guarantee you more bandwidth for an extra fiver a month. Instead of sharing at peak times with 50 others , You share with something like 20.\nI am very interested in hearing from anyone else who lives in an area where the max speeds are less than 4 gb and conection problems are poor at peak times.\nDoes anyone else pay an extra premium for more bandwidth (not faster speeds). Do any other ISP's that you know of do this? \nAlso if I am changing , what ISPs have english only call centres as calling India , waiting for ages, to go through the same questions, and told to do the same things is pissing me off a lot.\nI'm looking for feedback from other ISP's especially when you've had a problem, Who is good, who is bad to deal with?\nMy son works for BT (mechanic) and can get reduced prices on broadband/ phone deals, however my neighbours have the same problems as me with Lag, slow connections at peak times, so I am wondering if BT can't fix it, can anyone.\nSo who are you with and what are they like to deal with when things go wrong?"
<https://www.seniorgamers.net/threads/sort-out-your-internet-you-laggy-barsteward.471/>