_:n5006887f9d444fa2981a725d4149be57xb27
<http://schema.org/reviewBody>
"Really enjoyed this course. It provided me with tools that will help me with effective team management. Realized some things I have done wrongly in conflict resolutions in the past that I can borrow to be more effective, augmented learnings in negotiations and as I look forward to entering into people management, performance reviews learnings will definitely come in handy. I liked how everything came together in the end and the reiteration of the key role as a manager being to manage the head and heart. Thanks for a rather engaging class. I learned something new each week!"
<https://es.coursera.org/learn/everyday-leadership-application/reviews?page=10>