_:n3c41a9f93af04b219a484123df7eac9axb0
<http://schema.org/description>
"&lt;p style=\"font-family: Arial;\"&gt;&lt;b&gt;JOB SUMMARY&lt;/b&gt;&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;The Access Services Representative 2 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities. Actively cross-trains and works in all areas as assigned. Serves as a mentor and / or trainer for peers.&lt;br /&gt;\n&lt;br /&gt;\n&lt;b&gt;ESSENTIAL FUNCTIONS OF THE ROLE&lt;/b&gt;&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Conducts an documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Understands the patient flow processes in each area.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Calculates and collects patient liability due according to financial clearance policies related to existing and/or bad debt accounts.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Determines patient liability and advises patient of deposit requirements per policy.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Negotiates payment arrangements with patient where necessary per policy.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;May be responsible for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent&rsquo;s responsibilities within the department.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs), when applicable.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Appropriately escalates potential service issues to management when necessary.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Adheres to compliance with regard to order validation, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Conducts formal, documented training and serves as a resource to others.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Proactively accepts new responsibilities as identified by leadership.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Performs revenue cycle duties at multiple areas / locations as assigned.&lt;br /&gt;\n&lt;br /&gt;\n&lt;b&gt;KEY SUCCESS FACTORS&lt;/b&gt;&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;2 years of healthcare or customer service experience or education equivalency required.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Excellent data entry, numeric, typing and computer navigational skills.&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;Basic computer skills and Microsoft Office.&lt;br /&gt;\n&lt;br /&gt;\n&lt;b&gt;BENEFITS&lt;/b&gt;&lt;br /&gt;\nOur competitive benefits package includes the following&lt;br /&gt;\nImmediate eligibility for health and welfare benefits&lt;br /&gt;\n401(k) savings plan with dollar-for-dollar match up to 5%&lt;br /&gt;\nTuition Reimbursement&lt;br /&gt;\nPTO accrual beginning Day 1&lt;br /&gt;\n&lt;em&gt;Note: Benefits may vary based upon position type and/or level&lt;/em&gt;&lt;br /&gt;\n&nbsp;&lt;/p&gt;&lt;p style=\"font-family: Arial;\"&gt;&lt;b&gt;QUALIFICATIONS&lt;/b&gt;&lt;br /&gt;\n&lt;br /&gt;\nEDUCATION - H.S. Diploma/GED Equivalent&lt;/p&gt;\n\n&lt;p style=\"font-family: Arial;\"&gt;EXPERIENCE - 2 Years of Experience&lt;/p&gt;"
<https://jobs.bswhealth.com/us/en/job/BSWHUS21010312EXTERNALENUS/Access-Services-Representative-2-PRN>