<http://schema.org/articleBody>
"\"&lt;p&gt;\\n&lt;p align=\\\"center\\\"&gt;&lt;font size=\\\"1\\\"&gt;Sponsored by: &lt;\\/font&gt;&lt;br \\/&gt;  &lt;iframe src=\\\"http:\\/\\/adremote.timeinc.net\\/html.ng\\/site=motocross&amp;#038;channel=twfridayfeature&amp;#038;adsize=420x60\\\" width=420 height=60 marginheight=0 marginwidth=0 hspace=0 vspace=0 frameborder=0 noresize scrolling=no&gt;   &lt;script language=\\\"JavaScript1.1\\\" src=\\\"http:\\/\\/adremote.timeinc.net\\/js.ng\\/site=motocross&amp;#038;channel=twfridayfeature&amp;#038;adsize=420x60\\\"&gt;&lt;\\/script&gt;  &lt;noscript&gt;  &lt;a href=\\\"http:\\/\\/adremote.timeinc.net\\/click.ng\\/site=motocross&amp;#038;channel=twfridayfeature&amp;#038;adsize=420x60\\\" target=\\\"new\\\"&gt;&lt;img src=\\\"http:\\/\\/adremote.timeinc.net\\/image.ng\\/site=motocross&amp;#038;channel=twfridayfeature&amp;#038;adsize=420x60\\\" width=420 height=60 border=0&gt;&lt;\\/a&gt;   &lt;\\/noscript&gt;  &lt;\\/iframe&gt;\\n&lt;p&gt;There&amp;#8217;s no doubt that Factory Connection has a good thing going in suspension,   as the results of the Amsoil\\/Chaparral\\/Factory Connection\\/Honda have been proving.   There&amp;#8217;s Travis Preston&amp;#8217;s 125cc West Supercross title, Mike LaRocco&amp;#8217;s U.S. Open   win, and Chris Gosselaar&amp;#8217;s win during the first night of 125cc action at this   year&amp;#8217;s U.S. Open. Oh, and you can&amp;#8217;t forget Kevin Windham&amp;#8217;s results aboard his   FC-equipped bike this year.&lt;\\/p&gt;\\n&lt;p&gt; [IMAGE 1]&lt;\\/p&gt;\\n&lt;p&gt; But while their main headquarters remains in Rochester, New Hampshire, they&amp;#8217;ve   also opened a new shop for their West Coast customers in Corona, CA. &amp;#8220;We&amp;#8217;ve   been working out here setting this up for about a month-and-a-half,&amp;#8221; said   Factory Connection&amp;#8217;s Peter Paige, who heads up the new shop. &amp;#8220;Ziggy (Factory   Connection&amp;#8217;s Rick Zielfelder) asked if it was something I&amp;#8217;d be interested in,   and I jumped on it. I learned everything I know about suspension from Ziggy   and Tim Street and Zach. They took me under their wing and treated me like a   brother.&amp;#8221;&lt;\\/p&gt;\\n&lt;p&gt; [IMAGE 2]&lt;\\/p&gt;\\n&lt;p&gt; Richard Sawitskas is also among the crew in place in Corona. &amp;#8220;I originally   started doing suspension with White Brothers in the early 90s. Later I got hired   on at KTM, and KTM took over WP as their suspension supplier, so I became the   aftermarket import manager for the WP products. When I found out they were opening   this shop, I was extremely interested. It was an opportunity to be in with something   starting from the ground up.&amp;#8221;&lt;\\/p&gt;\\n&lt;p&gt; Peter had a quick answer when quizzed about the purpose of their satellite   facility. &amp;#8220;While Factory Connection is based back in New Hampshire, a lot   of our customer base is out here. The capitol of the industry out here, plus   we do a lot of our own team stuff, and the race shop is nearby. It may be the   off-season, but they&amp;#8217;re busy testing for &amp;#8217;04.&amp;#8221; &lt;\\/p&gt;\\n&lt;p&gt; The shop&amp;#8217;s proximity to Honda&amp;#8217;s test track doesn&amp;#8217;t hurt. &amp;#8220;Having the   shop out here saves money and time in shipping, plus it&amp;#8217;s a lot easier for our   team. They can just drop it off, and pick it up in another day or two.&amp;#8221;&lt;\\/p&gt;\\n&lt;p&gt; The workload hasn&amp;#8217;t been too severe since they opened for business in Corona   a few weeks ago. &amp;#8220;Right now it&amp;#8217;s word of mouth, and the internet. Once   word gets out, I think we&amp;#8217;ll get slammed, but we&amp;#8217;ll be able to handle 15 or   16 sets a day.&amp;#8221;&lt;\\/p&gt;\\n&lt;p&gt; The next question for Peter? What does Factory Connection do that&amp;#8217;s different   from everyone else? &amp;#8220;One of the things we try to excel on is our customer   relationships. We think that if we treat them really well, they&amp;#8217;ll want to come   back and refer other customers. They feel like we&amp;#8217;re not just taking their money.   We&amp;#8217;re here with info if they&amp;#8217;re struggling in setting their bike up. We try   to be there for them. &lt;\\/p&gt;\\n&lt;p&gt; The bulk of customer service is still handled through the New Hampshire offices.   &amp;#8220;Say someone walked in today with some suspension. We&amp;#8217;d fill out what we   call a profile sheet. On it is all your info\\u00bfability, what you&amp;#8217;re doing   with your bike, the bike&amp;#8217;s brand and model, and what you&amp;#8217;re trying to achieve.   We&amp;#8217;ll take all that info down, and fax it back to those guys. They read it over,   and come up with a spec and send it back. They take all the  phone calls on the   800 number back there, and send the paperwork back here. It keeps everyone together.   It&amp;#8217;s not like they don&amp;#8217;t know what&amp;#8217;s going on, and we don&amp;#8217;t know what they&amp;#8217;re   doing.&amp;#8221;&lt;\\/p&gt;\\n&lt;p&gt; Something that Peter wanted to stress was that while the office is far-removed   from New Hampshire, they still have close ties to the mother ship. &amp;#8220;It&amp;#8217;s   not a franchise. We&amp;#8217;re still Factory Connection, and we have three locations   now.&amp;#8221; (Including their newest location in Quebec, Canada.) &amp;#8220;We&amp;#8217;re   all Factory Connection employees. We&amp;#8217;re just spread out. With us, everybody   knows what&amp;#8217;s going on, whether it&amp;#8217;s here, Canada, or back east. We&amp;#8217;re all tied   in to the same loop, and the quality is more consistent that way.&amp;#8221;&lt;\\/p&gt;\\n&lt;p&gt; &amp;#8220;Also, each customer gets the same quality. I do a shock the same way   for Mike LaRocco as I would for some guy who just walks in off the street. The   same oil that we put in for our race team guys goes into the customer&amp;#8217;s suspension   components.&amp;#8221;&lt;\\/p&gt;\\n&lt;p&gt; [IMAGE 3]&lt;\\/p&gt;\\n&lt;p&gt; &amp;#8220;The other thing you&amp;#8217;ll notice is that we try to keep the place spotless.   You can&amp;#8217;t do good work if you&amp;#8217;re stepping on stuff and having to move things   to do a job.&amp;#8221;&lt;\\/p&gt;\\n&lt;p&gt; How about future plans? Will they be expanding to do things like race support?   &amp;#8220;Once we get this rolling, it&amp;#8217;s in the future. We&amp;#8217;re looking forward to   that. We want to eventually get a program together to do all the amateur nationals.   It&amp;#8217;s huge when you&amp;#8217;re there to promote your business, and also take care of   your customers.&amp;#8221;&lt;\\/p&gt;\\n&lt;p&gt; &lt;strong&gt;Contact:&lt;\\/strong&gt;&lt;br \\/&gt;  Factory Connection West&lt;br \\/&gt;  1701 Rimpau Ave., Unit 104 &lt;br \\/&gt;  Corona, CA 92881 &lt;br \\/&gt;  (800) 221-7560&lt;br \\/&gt;  &lt;a href=\\\"http:\\/\\/www.factoryconnection.com\\\" target=\\\"_blank\\\"&gt;www.factoryconnection.com&lt;\\/a&gt; &lt;\\/p&gt;\\n&lt;p align=\\\"center\\\"&gt;&lt;font size=\\\"1\\\"&gt;Sponsored by: &lt;\\/font&gt;&lt;br \\/&gt;  &lt;iframe src=\\\"http:\\/\\/adremote.timeinc.net\\/html.ng\\/site=motocross&amp;#038;channel=twfridayfeature&amp;#038;adsize=420x60\\\" width=420 height=60 marginheight=0 marginwidth=0 hspace=0 vspace=0 frameborder=0 noresize scrolling=no&gt;   &lt;script language=\\\"JavaScript1.1\\\" src=\\\"http:\\/\\/adremote.timeinc.net\\/js.ng\\/site=motocross&amp;#038;channel=twfridayfeature&amp;#038;adsize=420x60\\\"&gt;&lt;\\/script&gt;  &lt;noscript&gt;  &lt;a \\n&lt;p&gt;\\u00a0 &lt;\\/p&gt;\\n\""^^<http://www.w3.org/2001/XMLSchema#string>
<http://motocross.transworld.net/features/twmx-all-access-factory-connection-west/>