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<https://success.mindtouch.com/Documentation/MindTouchResponsive/Optimization/Best_practices/Reduce_Customer_Churn_by_Leveraging_a_Community_Engagement_Strategy>
<https://success.mindtouch.com/Documentation/MindTouchResponsive/Optimization/Best_practices/Reduce_Customer_Churn_by_Leveraging_a_Community_Engagement_Strategy>