<http://schema.org/description>
"...Manage and foster an existing support team, encouraging professional growth\nDetermine long-term support needs and growth\nDevelop and deploy strategies to reducing incoming tickets working with Product, Marketing and Development teams\nDefine processes to improve the team\u2019s ability to serve a rapidly-growing customer base\nAct as a key internal stakeholder during product/feature launches\nAnswer calls/tickets, to keep a pulse on the speed and nature of support queue\nAssist with VIP/enterprise supp..."^^<http://www.w3.org/2001/XMLSchema#string>
<https://tapwage.com/company/twitch/customer-support/jobs>