<http://schema.org/description>
"...Provide exceptional support for our applications and associated services.\n\nRespond to customer Issues through cases. Responsible for accurate, timely logging of all activities and findings in accordance with performance metrics and SLA's.\n\nWork closely with the development and test teams to ensure issues are corrected and usability problems are understood\n\nDevelop, design and propose solutions to meet technological needs for customers.\n\nDevelop support documents, FAQ's and Knowledge-Based Arti..."^^<http://www.w3.org/2001/XMLSchema#string>
<https://tapwage.com/company/kenshoo/customer-support/jobs>