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<http://www.providencejournal.com/apps/pbcsi.dll/bilde?Site=PJ&amp;Date=20130712&amp;Category=OPINION&amp;ArtNo=307129995&amp;Ref=AR>
<http://www.providencejournal.com/opinion/letters-to-the-editor/20130712-frank-o-brien-stop-the-auto-body-ripoff.ece>