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"Ann Clwyd&amp;#x27;s verdict on Welsh NHS&amp;#x3a; Patients and families &amp;#x27;too scared&amp;#x27; of upsetting staff to make complaints - Wales Online"^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.walesonline.co.uk/news/wales-news/ann-clwyds-verdict-welsh-nhs-7435557>