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"Retailers have defended the Xbox One amid &amp;quot;overwhelming demand&amp;#039; for Microsoft&amp;#039;s new console. After Blockbuster&amp;#039;s announcement that the Xbox One is the most pre-ordered product in its history, retailers have spoken to MCV about customer reaction to Microsoft&amp;#039;s device.  &amp;quot;I feel Microsoft was unfairly slammed by some commentators for not providing enough information. I&amp;#039;m sure they were keeping their powder dry for a game-packed E3 press conference,&amp;quot; argued Green Man Gaming&amp;#039;s Paul Sulyok. &amp;quot;It gives them time to listen and take note of consumer feedback around pre-owned games, pricing, always-on connectivity, Kinect information privacy and regionally relevant services among others.  &amp;quot;I think the console war will go in favour of the platform that listens to the consumer, publisher and retailer.&amp;quot; The buyer for one of the UK&amp;#039;s largest gaming retailers defended Microsoft&amp;#039;s pre-owned policy, but said that fans need more information about the firm&amp;#039;s policies.  &amp;quot;Everyone needs more clarification. But if Microsoft and suppliers want a cut of profit from pre-owned, then I can understand that. &amp;quot;Ultimately, I believe Microsoft has shared its vision for the lifespan of the console and now must concentrate at gamers at E3. Otherwise they may lose them to a company in blue.&amp;quot;  Pre-order sales have also been high, with The Hut reporting &amp;quot;an overwhelming pre-order response&amp;quot;, while Grainger Games said it had been &amp;quot;inundated with pre-order and product information requests&amp;quot;. ShopTo&amp;#039;s Igor Cipolletta said the same, adding: &amp;quot;Despite negative comments about the pre-owned model that has not been officially announced, consumer response has been extremely positive in terms of pre-orders.  &amp;quot;And for the consumers that didn&amp;#039;t like what MS has shown so far, they have placed a pre-order for the PS4, so we have an increase on both machines with Xbox One leading this week.&amp;quot; Robert Lindsay, from independent chain GamesCentre, said that consoles need to evolve in order to compete with rival entertainment devices. &amp;quot;Consoles need to evolve from pure gaming machines if they are to compete with the wide range of devices now available,&amp;quot; Lindsay explains. &amp;quot;At the same time they must keep gaming at their core and that&amp;#039;s the challenge. &amp;quot;Microsoft has built up a strong relationship with core gamers. This could be undone very quickly if they don&amp;#039;t listen to their feedback which so far has been lukewarm at best.&amp;quot;  Announced last week, Xbox One - described as an all-in-one &amp;quot;ultimate home entertainment system&amp;quot; - will be launched later this year. While the system won&amp;#039;t require an always-on connection, it must be connected to the internet every 24 hours. Elsewhere, while Microsoft hasn&amp;#039;t fully confirmed its policy on used games, a report suggested the firm and publishers will profit from all second-hand sales. Xbox One will see 15 exclusive games launch in its first year, including Forza Motorsport 5 on day one. &amp;gt; Follow our on-going Xbox One coverage &amp;gt; Xbox One&amp;#039;s 11 biggest features: New Kinect, controller, used games &amp;gt; Pre-order your Xbox One now from the Digital Spy Store Gallery - confirmed games for Xbox One:  "^^<http://www.w3.org/2001/XMLSchema#string>
<http://www.digitalspy.com/gaming/xbox-one/news/a485787/xbox-one-pre-orders-extremely-high-as-retailers-back-console/>