<http://schema.org/description>
"...Identifying opportunities to improve the customer experience reduce complaint ratio and minimise losses to the business - Developing and implementing action plans around these\n\nIdentifying process, systems, or organisational opportunities to streamline the end-to-end customer journeys.\n\nAuditing of processes to ensure currency and accuracy in line with department standards\n\nAnalyse multiple customer listening posts (Net Promoter surveys, Complaint Tracking, Call listening, Operational metrics)..."^^<http://www.w3.org/2001/XMLSchema#string>
<https://tapwage.com/company/tripadvisor/senior/jobs>