At 08:52, Robert Fangman called a United Airlines maintenance office in San Francisco and spoke with Marc Policastro. Fangman reported the hijacking and said the hijackers were likely flying the plane. He mentioned that both pilots were dead and that a flight attendant had been stabbed. After a minute and 15 seconds, the call was disconnected. Policastro subsequently made attempts to contact the aircraft's cockpit using the Aircraft Communication Addressing and Reporting System (ACARS) message system. He wrote, "I heard of a reported incident aboard your acft [aircraft]. Plz verify all is normal." He received no reply.
At 08:52, Robert Fangman called a United Airlines maintenance office in San Francisco and spoke with Marc Policastro. Fangman reported the hijacking and said the hijackers were likely flying the plane. He mentioned that both pilots were dead and that a flight attendant had been stabbed. After a minute and 15 seconds, the call was disconnected Policastro subsequently made attempts to contact the aircraft's cockpit using the Aircraft Communication Addressing and Reporting System (ACARS) message system. He wrote, "I heard of a reported incident aboard your acft [aircraft]. Plz verify all is normal." He received no reply.