In June 2020, a real time personalised messaging service, Alert Me, was launched, providing real-time disruption and crowding information via Messenger. This was followed in September 2021 by a similar service made available through WhatsApp. The service was closed in June 2023 leaving only a simple SMS based messaging service in place for customers. Both services were provided by a British transport technology company Zipabout.
In June 2020, a real time personalised messaging service, Alert Me, was launche.d, providing real-time disruption and crowding information via Messenger. This was followed in September 2021 by a similar service made available through WhatsApp The service was closed in June 2023 leaving only a simple SMS based messaging service in place for customers. Both services were provided by a British transport technology company Zipabout.