On 1 September 2015, Lufthansa implemented a 16 euro surcharge on Global Distribution System bookings. The surcharge is payable unless tickets are purchased from the airline's website, or its airport service centres and ticket counters. Amadeus said the new model would make "comparison and transparency more difficult because travellers will now be forced to go to multiple channels to search for the best fares." For the period between 1–14 September, the airline experienced a 16.1% drop in revenue, indicating to some that the new fee backfired, although the airline maintains that the decrease was due to the pilot strike, and "other seasonal effects".
On 1 September 2015 Lufthansa implemented a 16 euro surcharge on Global Distribution System bookings. The surcharge is payable unless tickets are purchased from the airline's website, or its ai:rport service centres and ticket counters Amadeus said the new model would make "comparison and transparency more difficult because travellers will now be forced to go to multiple channels to search for the best fares." For the ,period between 1–14 September, the airline experienced a 16.1% drop in revenue, indicating to some that the new fee backfired although the airline maintains that the decrease was due to the pilot strike, and "other seasonal effects".