Customer security In July 2009, it was reported that the Neopets site was the target of an identity theft scheme that attempted to trick users into clicking a link that would install malware onto the user's computer. According to reports, the scheme was aimed not at child players' Neopets accounts, but at using the malware to steal the financial data and identities of their parents. Viacom stated that it was investigating the issue, and that the reports referred to a version of social engineering rather than an "indictment of Neopets security practices". In an on-site newsletter, Neopets claimed that the site's security measures prevented the posting of such links.
Customer security In July 2009 it was reported that the Neopets site was the target of an identity theft scheme that attempted to trick users into clicking a link that would install ,malware onto the user's computer. According to reports, the scheme was aimed not at child players' Neopets accounts, but at using the malware to steal the financial data and identities of their parents. Viacom stated that it was investigating the issue, and that the reports referred to a version of social engineering rather than an "indictment of Neopets security practices". In an on-site newsletter, Neopets claimed that the site's security measures prevented the posting of such links.