In 2000, the FBI began the Trilogy project to upgrade its outdated information technology (IT) infrastructure. This project, originally scheduled to take three years and cost around $380 million, ended up over budget and behind schedule. Efforts to deploy modern computers and networking equipment were generally successful, but attempts to develop new investigation software, outsourced to Science Applications International Corporation (SAIC), were not. Virtual Case File, or VCF, as the software was known, was plagued by poorly defined goals, and repeated changes in management.
In 2000 the FBI began the Trilogy project to upgrade its outdated information technology (IT) infrastructure This project originally scheduled to take three years and cost around $380 million ended up over budget and behind schedule Efforts to deploy modern computers and networking equipment were generally successful but attempts to develop new investigation software outsourced to Science Applications International Corporation (SAIC) were not Virtual Case File or VCF as the software was known was plagued by poorly defined goals and repeated changes in management