10. An apparatus, comprising: an accounts engine to receive identity information and credential information at a web server from a potential expert; at least one verification module to verify the identity information and at least a portion of the credential information received from the potential expert; and an acceptance module to determine whether to accept the potential expert as an expert based on a result from at the least one verification module, wherein the acceptance module is further to determine whether the potential expert meets minimum requirements in a selected category, the minimum requirements being based on characteristics of other experts in the selected category, wherein a testing module administers a customer service skill test to the potential expert, and wherein the accounts engine automatically suggests to the potential expert the selected category best suited to the expert's qualifications; and to activate, using one or more processors, an account associated with the potential expert to become an expert and to allow the expert to provide answers on the consultation system when the potential expert is accepted.
10. An apparatus, comprising: an accounts engine to receive identity information and credential information at a web server from a potential expert; at least one verification module to verify the identity information and at least a portion of the credential information received from the potential expert; and an acceptance module to determine whether to accept the potential expert as an expert based on a result from at the least one verification module, wherein the acceptance module is further to determine whether the potential expert meets minimum requirements in a selected category, the minimum requirements being based on characteristics of other experts in the selected category, wherein a testing module administers a customer service skill test to the potential expert, and wherein the accounts engine automatically suggests to the potential expert the selected category best suited to the expert's qualifications; and to activate, using one or more processors, an account associated with the potential expert to become an expert and to allow the expert to provide answers on the consultation system when the potential expert is accepted. 14. The apparatus of claim 10 , further comprising a quality control engine to evaluate the expert based on feedback from one or more of users, peers, affiliates, or other third-parties.