6. A method of searching a website using error correction, said method comprising: accepting a call over an initial communications network from a user using an access device; receiving a plurality of individually spoken characters over said initial communications network, said spoken characters having originated with said user at said access device, and wherein each of said spoken characters holds a position within said spoken characters; converting said spoken characters into individual text characters using a speech-to-text engine; converting, for one of said positions, a single spoken character into two text characters; assigning a confidence value to each of said text characters by said speech-to-text engine; searching a website of a Web server using said individual text characters; matching said individual text characters with a corresponding word on said website by taking into account said confidence values of said text characters; returning information corresponding to said word to said user over a return communications network.
6. A method of searching a website using error correction, said method comprising: accepting a call over an initial communications network from a user using an access device; receiving a plurality of individually spoken characters over said initial communications network, said spoken characters having originated with said user at said access device, and wherein each of said spoken characters holds a position within said spoken characters; converting said spoken characters into individual text characters using a speech-to-text engine; converting, for one of said positions, a single spoken character into two text characters; assigning a confidence value to each of said text characters by said speech-to-text engine; searching a website of a Web server using said individual text characters; matching said individual text characters with a corresponding word on said website by taking into account said confidence values of said text characters; returning information corresponding to said word to said user over a return communications network. 8. A method as recited in claim 6 wherein said spoken characters include at least one incorrect character due to a mistake of the user or due to a mistake of the speech-to-text engine.