11. A method comprising: storing a first greeting message in a first media format; receiving a first arrival notification of a first communication event; in response to receiving the first arrival notification, determining that the first communication event is in a second media format different from the first media format; and in response to determining that the first communication event is in a second media format different from the first media format, generating a second greeting message in the second media format, wherein content of the second greeting message is based on content of the first greeting message, and wherein the first communication event is one of a visual communication event and a voice communication event.
11. A method comprising: storing a first greeting message in a first media format; receiving a first arrival notification of a first communication event; in response to receiving the first arrival notification, determining that the first communication event is in a second media format different from the first media format; and in response to determining that the first communication event is in a second media format different from the first media format, generating a second greeting message in the second media format, wherein content of the second greeting message is based on content of the first greeting message, and wherein the first communication event is one of a visual communication event and a voice communication event. 12. The method of claim 11 further comprising: generating a third greeting message in voice format, wherein the generation of the third greeting message is based on the reception of an arrival indication that corresponds to a second communication event, and wherein the content of the third greeting message is based on the first greeting message.