7. The computer-implemented method of claim 1 , wherein identifying an anchor term in an accessed communication comprises: parsing the accessed communication into one or more terms, wherein each term comprises a set of alpha-numeric characters; and selecting one of the one or more parsed terms for use as the anchor term.
7. The computer-implemented method of claim 1 , wherein identifying an anchor term in an accessed communication comprises: parsing the accessed communication into one or more terms, wherein each term comprises a set of alpha-numeric characters; and selecting one of the one or more parsed terms for use as the anchor term. 12. The computer-implemented method of claim 7 , wherein selecting one of the one or more parsed terms for use as the anchor term comprises selecting the most ambiguous parsed term.