18. The medium of claim 14 , including instructions that cause the processor to perform the steps of: transmitting a second template to the client computer, receiving, from the client computer, a second statement, the second statement including a second instantiation of the second template.
18. The medium of claim 14 , including instructions that cause the processor to perform the steps of: transmitting a second template to the client computer, receiving, from the client computer, a second statement, the second statement including a second instantiation of the second template. 19. The medium of claim 18 , including instructions that cause the processor to perform the steps of: querying the knowledge base using the second statement.