2. The system of claim 1 , wherein the CTI unit is configured for performing a screen popping function to display the data signal as a visual object at the terminal of the live agent.
2. The system of claim 1 , wherein the CTI unit is configured for performing a screen popping function to display the data signal as a visual object at the terminal of the live agent. 3. The system of claim 2 , wherein the visual object includes text corresponding to the recognized voice response.