16. The computer-readable storage device of claim 15 , wherein the mapping of the call-types comprises performing one of splitting the call-types, merging the call-types, and renaming the call-types.
16. The computer-readable storage device of claim 15 , wherein the mapping of the call-types comprises performing one of splitting the call-types, merging the call-types, and renaming the call-types. 17. The computer-readable storage device of claim 16 , wherein the merging of the call-types comprises cross-labeling utterances from a dialog using the model.