1. A relay service for providing translation services between a hearing-impaired user and a hearing-capable user, comprising: a database with one or more entries, each of the one or more entries associated with a hearing-capable contact of the hearing-impaired user and including one or more connection indicators for the contact and one or more spoken languages understood by the contact; a profile system configured to determine an identified entry in the database using a calling connection indicator associated with the hearing-capable user to compare with the one or more connection indicators for the contact; and a call distribution system configured to: establish a calling connection over a voice-capable network with the calling connection indicator associated with the hearing-capable user; route the calling connection to a translator capable in a gesture language and the one or more spoken languages associated with the hearing-capable user determined from the identified entry; and establish a video-capable connection between the translator and the hearing-impaired user over a video-capable network.
1. A relay service for providing translation services between a hearing-impaired user and a hearing-capable user, comprising: a database with one or more entries, each of the one or more entries associated with a hearing-capable contact of the hearing-impaired user and including one or more connection indicators for the contact and one or more spoken languages understood by the contact; a profile system configured to determine an identified entry in the database using a calling connection indicator associated with the hearing-capable user to compare with the one or more connection indicators for the contact; and a call distribution system configured to: establish a calling connection over a voice-capable network with the calling connection indicator associated with the hearing-capable user; route the calling connection to a translator capable in a gesture language and the one or more spoken languages associated with the hearing-capable user determined from the identified entry; and establish a video-capable connection between the translator and the hearing-impaired user over a video-capable network. 5. The relay service of claim 1 , wherein the voice-capable network and the video-capable network are the same network.