14. A method as recited in claim 7 , wherein the method further comprises: presenting, by the UI, one or more controls for an operator or administrator to input feedback associated with one or more of a monitor associated with the operational knowledge, the operational knowledge, a task of the playbook-based tasks, a view of the views, and a link of the links; and communicating the feedback to a data store for subsequent use.
14. A method as recited in claim 7 , wherein the method further comprises: presenting, by the UI, one or more controls for an operator or administrator to input feedback associated with one or more of a monitor associated with the operational knowledge, the operational knowledge, a task of the playbook-based tasks, a view of the views, and a link of the links; and communicating the feedback to a data store for subsequent use. 17. A method as recited in claim 14 , wherein the method further comprises: augmenting a historical data set with the feedback to provide a historical perspective; presenting at least a subset of the historical data to a user, the subset providing an indication of usefulness of one or more of the monitor, the operational knowledge, the task, the view, and the link.