1. A method comprising: receiving, over a network by a networked system, a communication that is a part of a conversation involving one or more users, the networked system being a participant in the conversation; analyzing, by one or more hardware processors of the networked system, the communication, the analyzing including parsing key terms from the communication; identifying, by the networked system, a sentiment of a user among the one or more users based on the parsed key terms, the identified sentiment of the user identifying a level of commitment readiness among at least two sequentially increasing levels of commitment readiness, the at least two sequentially increasing levels including a penultimate level that indicates readiness to consider multiple options and including an ultimate level that indicates readiness to commit to one option among the multiple options; based on the identified level of commitment readiness among the at least two sequentially increasing levels of commitment readiness, determining whether the networked system is to respond to the communication; and in response to a determination to respond, generating, by the networked system, a customized response based on the identified level of commitment readiness among the at least two sequentially increasing levels of commitment readiness and transmitting the customized response, over the network, to a device of the user.
1. A method comprising: receiving, over a network by a networked system, a communication that is a part of a conversation involving one or more users, the networked system being a participant in the conversation; analyzing, by one or more hardware processors of the networked system, the communication, the analyzing including parsing key terms from the communication; identifying, by the networked system, a sentiment of a user among the one or more users based on the parsed key terms, the identified sentiment of the user identifying a level of commitment readiness among at least two sequentially increasing levels of commitment readiness, the at least two sequentially increasing levels including a penultimate level that indicates readiness to consider multiple options and including an ultimate level that indicates readiness to commit to one option among the multiple options; based on the identified level of commitment readiness among the at least two sequentially increasing levels of commitment readiness, determining whether the networked system is to respond to the communication; and in response to a determination to respond, generating, by the networked system, a customized response based on the identified level of commitment readiness among the at least two sequentially increasing levels of commitment readiness and transmitting the customized response, over the network, to a device of the user. 7. The method of claim 1 , wherein the sentiment of the user identifies the level of commitment readiness among at least three sequentially increasing levels of commitment readiness, the at least three sequentially increasing levels including an exploratory level that indicates readiness to consider suggestions for inclusion in the multiple options.