9. An apparatus comprising: memory for storing an audio file comprising an audio communication and a text file comprising a transcribed text created from the audio communication; and a processor for generating a mapping of the text file comprising the transcribed text to the audio file comprising the audio communication independent of transcribing the audio communication, said mapping identifying locations of portions of the text in the audio communication; and a speech recognition engine, wherein generating said mapping comprises processing the audio file at the speech recognition engine to match words in the text file to sounds in the audio file.
9. An apparatus comprising: memory for storing an audio file comprising an audio communication and a text file comprising a transcribed text created from the audio communication; and a processor for generating a mapping of the text file comprising the transcribed text to the audio file comprising the audio communication independent of transcribing the audio communication, said mapping identifying locations of portions of the text in the audio communication; and a speech recognition engine, wherein generating said mapping comprises processing the audio file at the speech recognition engine to match words in the text file to sounds in the audio file. 13. The apparatus of claim 9 wherein the apparatus comprises a user device operable to display the transcribed text and play the audio communication.