6. The method of claim 1 , which comprises: identifying a spoken language associated with the incoming voice message; identifying a keyword list associated with the identified spoken language; and identifying the predefined action associated with a keyword provided in the keyword list.
6. The method of claim 1 , which comprises: identifying a spoken language associated with the incoming voice message; identifying a keyword list associated with the identified spoken language; and identifying the predefined action associated with a keyword provided in the keyword list. 7. The method of claim 6 , wherein the incoming voice message is a telephone call and the spoken language is identified from caller identification data that accompanies the message content, the caller identification data and the message content being included within a message communication envelope.