6. The method of claim 1 , wherein the test for false positives comprises finding a soft match for each of the plurality of common phrases, the soft match further comprising a confidence score.
6. The method of claim 1 , wherein the test for false positives comprises finding a soft match for each of the plurality of common phrases, the soft match further comprising a confidence score. 7. The method of claim 6 , wherein finding a soft match further comprises testing out each of the plurality of common phrases against each of the transcribed verbal records in the training set.