25. A network computer for managing operations for organizations over a network, comprising: a transceiver that communicates over the network; a memory that stores at least instructions; and one or more processors that execute instructions that perform actions, including: employing a plurality of provided Operations events to perform further actions, including: providing, by the one or more processors, one or more event clusters that are associated with one or more Operations events; associating, by the one or more processors, one or more resolution metrics with the one or more event clusters; employing, by the one or more processors, a modeling engine to train one or more models based on the one or more Operations events, the one or more event clusters, and the one or more resolution metrics, wherein the one or more trained models are stored in a datastore; and retrieving, by the one or more processors, the one or more trained models, from the datastore, that are used to identify the one or more resolution metrics that are associated with one or more real-time Operations events.
25. A network computer for managing operations for organizations over a network, comprising: a transceiver that communicates over the network; a memory that stores at least instructions; and one or more processors that execute instructions that perform actions, including: employing a plurality of provided Operations events to perform further actions, including: providing, by the one or more processors, one or more event clusters that are associated with one or more Operations events; associating, by the one or more processors, one or more resolution metrics with the one or more event clusters; employing, by the one or more processors, a modeling engine to train one or more models based on the one or more Operations events, the one or more event clusters, and the one or more resolution metrics, wherein the one or more trained models are stored in a datastore; and retrieving, by the one or more processors, the one or more trained models, from the datastore, that are used to identify the one or more resolution metrics that are associated with one or more real-time Operations events. 27. The network computer of claim 25 , further comprising providing a user interface for a human user to perform one or more actions, including providing the association of the one or more resolution metrics with the one or more event clusters, or quantifying one or more features of the one or more event clusters.