6. The apparatus of claim 1 , wherein the content module is configured to modify at least one script to incorporate the content and sequence of agent content recorded by the recording.
6. The apparatus of claim 1 , wherein the content module is configured to modify at least one script to incorporate the content and sequence of agent content recorded by the recording. 8. The apparatus of claim 6 , wherein a script is modified based on the determination of the frequency and sequence of scripts presented by the user to a contact.