5. The method of claim 1 , further comprising: determining that a custom-fit service solution cannot be developed; selecting a subset of user parameters from the set of the service knowledge representation items; and passing the subset of user parameters to the conversational interface.
5. The method of claim 1 , further comprising: determining that a custom-fit service solution cannot be developed; selecting a subset of user parameters from the set of the service knowledge representation items; and passing the subset of user parameters to the conversational interface. 6. The method of claim 5 , further comprising computing a question based on the user parameters and providing the question to the consumer.