13. The computer system of claim 12 , wherein the one or more processors further configured to: determine whether any of the plurality of message templates stored in the message template database are associated with the primary first language of the first recipient; and when a first particular message template of the plurality of message templates is associated with the primary first language of the first recipient, obtain the retrieved first message template by retrieving the first particular message template from the message template database.
13. The computer system of claim 12 , wherein the one or more processors further configured to: determine whether any of the plurality of message templates stored in the message template database are associated with the primary first language of the first recipient; and when a first particular message template of the plurality of message templates is associated with the primary first language of the first recipient, obtain the retrieved first message template by retrieving the first particular message template from the message template database. 14. The computer system of claim 13 , wherein the one or more processors are further configured to, when (i) none of the plurality of message templates are associated with the primary first language of the first recipient and (ii) the one or more first languages understood by the first recipient include at least two first languages: determine a non-primary language of the first recipient by selecting another first language from the at least two first languages understood by the first recipient; determine whether any of the plurality of message templates stored in the message template database are associated with the non-primary language of the first recipient; and when a second particular message template of the plurality of message templates is associated with the non-primary language of the first recipient, obtain the retrieved first message template by retrieving the second particular message template from the message template database.