3. The method of claim 1 further comprising: determining a Uniform Resource Identifier (URI) that corresponds to the location, wherein the storing step stores the determined URI in the record.
3. The method of claim 1 further comprising: determining a Uniform Resource Identifier (URI) that corresponds to the location, wherein the storing step stores the determined URI in the record. 4. The method of claim 3 , wherein the URI identifies a hyperlink anchor of a dialog language based document interpreted by the voice response system, wherein said dialog language is any language of a set of languages where the set of languages includes at least one language selected from a group consisting of VoiceXML and SALT.