18. The system of claim 17 , wherein the processor is further configured to find a soft match for each of the plurality of common phrases.
18. The system of claim 17 , wherein the processor is further configured to find a soft match for each of the plurality of common phrases. 19. The system of claim 18 , wherein the processor is further configured to test out each of the plurality of common phrases against each of the transcribed verbal records in the training set.