11. The system of claim 10 , wherein the plurality of call centers includes a how-to-use call center, and wherein identifying the routing destinations includes identifying a how-to-use destination in the how-to-use call center.
11. The system of claim 10 , wherein the plurality of call centers includes a how-to-use call center, and wherein identifying the routing destinations includes identifying a how-to-use destination in the how-to-use call center. 13. The system of claim 11 , wherein the how-to-use destination includes a set of verbal prompts, voice recognition entry points, and messages.