4. The method of claim 1 , further comprising the step of meritoriously ranking the expert, wherein a most meritorious available expert is placed in communication with the user.
4. The method of claim 1 , further comprising the step of meritoriously ranking the expert, wherein a most meritorious available expert is placed in communication with the user. 5. The method of claim 4 , wherein the expert's rank includes at least one of the level of the expert's individualized knowledge, indicators within a predetermined profile of the user, and indicators within a predetermined profile associated with an organization to which the user is a member.