8. A tangible computer readable storage medium having instructions for causing a computer to execute a method, comprising: identifying documents that include a name of an individual; comparing the documents with articles in an encyclopedia; summarizing the documents with content from the articles in the encyclopedia to build a user profile of the individual; and using the user profile to respond to search queries.
8. A tangible computer readable storage medium having instructions for causing a computer to execute a method, comprising: identifying documents that include a name of an individual; comparing the documents with articles in an encyclopedia; summarizing the documents with content from the articles in the encyclopedia to build a user profile of the individual; and using the user profile to respond to search queries. 15. The tangible computer readable storage medium of claim 8 , wherein the instructions are for causing the computer to further perform: pairing names of employees with summaries of the articles in the encyclopedia to build a database; searching the database to find employees with particular knowledge and expertise.