28. The method of claim 27 , wherein determining the conversation metric data includes applying one or more predictive models to the communications of the two or more participants, and wherein the one or more metric values include one or more outputs of the one or more predictive models.
28. The method of claim 27 , wherein determining the conversation metric data includes applying one or more predictive models to the communications of the two or more participants, and wherein the one or more metric values include one or more outputs of the one or more predictive models. 29. The method of claim 28 , wherein applying the one or more predictive models to the communications of the two or more participants includes applying the one or more predictive models to a transcript of the ongoing conversation and/or to an audio recording of the conversation.