19. An apparatus comprising: at least one input to receive an audio message from a caller; and at least one processor capable of receiving the audio message, the at least one processor configured to: determine at least one measure of speech quality of the voice content of the audio message including detecting drop-outs, estimating noise levels and/or calculating an overall measure of voice quality using an adaptive threshold to reject lowest quality messages; process the audio message to determine if the audio message contains voice content; provide the audio message to an automatic speech recognition component to convert, at least in part, the voice content to text if the audio message is determined to contain voice content; and not provide the audio message to an automatic speech recognition component if the audio message is determined to contain no voice content.
19. An apparatus comprising: at least one input to receive an audio message from a caller; and at least one processor capable of receiving the audio message, the at least one processor configured to: determine at least one measure of speech quality of the voice content of the audio message including detecting drop-outs, estimating noise levels and/or calculating an overall measure of voice quality using an adaptive threshold to reject lowest quality messages; process the audio message to determine if the audio message contains voice content; provide the audio message to an automatic speech recognition component to convert, at least in part, the voice content to text if the audio message is determined to contain voice content; and not provide the audio message to an automatic speech recognition component if the audio message is determined to contain no voice content. 22. The apparatus of claim 19 , wherein the voice content is converted to text, and wherein the at least one processor is configured to send the text to a recipient as a text message and/or an email message.