8. A method for generating customized audio messages for a customer contact center, comprising: providing, by a processor, first and second audio message samples, wherein the first audio message reflects a first set of voice attributes and the second audio message reflects a second set of voice attributes; determining, by the processor, a characteristic of the customer contact center; recommending, by the processor, selection of a voice attribute from at least one of the first set of voice attributes or the second set of voice attributes; receiving, by the processor, over a wide area network, a file containing message content and a particular voice attribute selected in response to the recommendation; transmitting, by the processor, a command for generating an audio recording of the message content based on the particular voice attribute; and delivering, by the processor, the audio recording over the wide area network, wherein the audio recording is configured to be accessed by an interactive voice response system for interacting with customers contacting the customer contact center.
8. A method for generating customized audio messages for a customer contact center, comprising: providing, by a processor, first and second audio message samples, wherein the first audio message reflects a first set of voice attributes and the second audio message reflects a second set of voice attributes; determining, by the processor, a characteristic of the customer contact center; recommending, by the processor, selection of a voice attribute from at least one of the first set of voice attributes or the second set of voice attributes; receiving, by the processor, over a wide area network, a file containing message content and a particular voice attribute selected in response to the recommendation; transmitting, by the processor, a command for generating an audio recording of the message content based on the particular voice attribute; and delivering, by the processor, the audio recording over the wide area network, wherein the audio recording is configured to be accessed by an interactive voice response system for interacting with customers contacting the customer contact center. 11. The method of claim 8 , wherein the message content is in a digital audio file.