9. A method for analyzing voice information received from a person over a communications line, comprising: storing one or more voice representations, where each voice representation corresponds to a word or phrase and is associated with a value; storing one or more actions; receiving voice information from a person over a communications line; receiving a one of: a user-specified word and a user-specified phrase from a user, the received user-specified word or phrase corresponding to a word or phrase having a corresponding stored voice representation; analyzing the voice information from the person to determine if one or more of the stored voice representations corresponding to the received user-specified word or phrase occur in the voice information received from the person and to generate a final criteria measurement value associated with the voice information, the final criteria measurement value based on the value associated with each determined stored voice representation occurring in the voice information; and performing one or more of the stored actions based on the final criteria measurement value if the voice information is found to include one or more of the stored voice representations.
9. A method for analyzing voice information received from a person over a communications line, comprising: storing one or more voice representations, where each voice representation corresponds to a word or phrase and is associated with a value; storing one or more actions; receiving voice information from a person over a communications line; receiving a one of: a user-specified word and a user-specified phrase from a user, the received user-specified word or phrase corresponding to a word or phrase having a corresponding stored voice representation; analyzing the voice information from the person to determine if one or more of the stored voice representations corresponding to the received user-specified word or phrase occur in the voice information received from the person and to generate a final criteria measurement value associated with the voice information, the final criteria measurement value based on the value associated with each determined stored voice representation occurring in the voice information; and performing one or more of the stored actions based on the final criteria measurement value if the voice information is found to include one or more of the stored voice representations. 12. The method of claim 9 , further comprising: the user specifying one or more actions, wherein the actions are to be performed in the event one or more of the stored voice representations are found in the voice information; storing the user specified actions; and wherein in performing one or more of the stored actions, the stored actions include the user specified actions.