9. The system of claim 8 , further comprising an action component operable to cause at least one action to be taken based upon a determination by the at least one automatic speech recognition component as to whether the at least one agent has adequately followed the at least one script.
9. The system of claim 8 , further comprising an action component operable to cause at least one action to be taken based upon a determination by the at least one automatic speech recognition component as to whether the at least one agent has adequately followed the at least one script. 10. The system of claim 9 , wherein the at least one action is one or more of transmitting at least one signal to the at least one agent, transmitting at least one signal to at least one reviewing authority, and making an entry in a script compliance incentive system.