16. A computer-implemented method for voice-controlled systems, the computer-implemented method comprising: receiving, from a wireless communication device, a voice command recorded via the wireless communication device; initiating a speech recognition process, at a first server computer, that identifies the voice command; evaluating a confidence level of the speech recognition process associated with the identified voice command to determine accuracy of the speech recognition process; in response to the confidence level being at or above a predefined level, constructing an application command based on the voice command; in response to the confidence level being below the predefined level, routing the voice command for manual transcription and manual creation of the application command, wherein routing the voice command for manual transcription is based on transcriber criteria, the transcriber criteria including a type of voice command; constructing an application command based on the voice command; and transmitting the application command to the wireless communication device, the application command including instructions that cause a corresponding application on the wireless communication device to execute the application command.
16. A computer-implemented method for voice-controlled systems, the computer-implemented method comprising: receiving, from a wireless communication device, a voice command recorded via the wireless communication device; initiating a speech recognition process, at a first server computer, that identifies the voice command; evaluating a confidence level of the speech recognition process associated with the identified voice command to determine accuracy of the speech recognition process; in response to the confidence level being at or above a predefined level, constructing an application command based on the voice command; in response to the confidence level being below the predefined level, routing the voice command for manual transcription and manual creation of the application command, wherein routing the voice command for manual transcription is based on transcriber criteria, the transcriber criteria including a type of voice command; constructing an application command based on the voice command; and transmitting the application command to the wireless communication device, the application command including instructions that cause a corresponding application on the wireless communication device to execute the application command. 17. The computer-implemented method of claim 16 further comprising: wherein in response to routing the voice command for manual transcription, displaying historical data associated with a user that corresponds to the voice command; and in response to receiving input from manual processing, displaying a prompt to manually update a speech recognition grammar file associated with the user.