18. The method of claim 17 , further comprising the steps of: connecting to the user over the internet-enabled global communications network; connecting to the provider over the internet-enabled global communications network; connecting to the third party over the internet-enabled global communications network; and allowing the user, the provider, and the third party to communicate.
18. The method of claim 17 , further comprising the steps of: connecting to the user over the internet-enabled global communications network; connecting to the provider over the internet-enabled global communications network; connecting to the third party over the internet-enabled global communications network; and allowing the user, the provider, and the third party to communicate. 19. The method of claim 18 , further comprising the steps of: recording the communication between the user, the provider, and the third party; and storing the communication.