8. A method for providing searchable call indexes, comprising: receiving call information associated with each of a plurality of telephone conversations between at least one customer and at least one vendor, the call information including at least an audio recording; identifying, by a server executing a software application configured to provide searchable call indexes, one or more errors comprising at least a failure to identify words from audio recordings; determining, by the server, a cause of the one or more errors; generating, by the server, improvement data configured to correct the one or more errors; identifying one or more keywords based at least on the improvement data; indexing the call information associated with each telephone conversation based on the one or more keywords into a first index associated with the customer and a second index associated with the vendor; and determining search results from the first and second indexes responsive to a search query.
8. A method for providing searchable call indexes, comprising: receiving call information associated with each of a plurality of telephone conversations between at least one customer and at least one vendor, the call information including at least an audio recording; identifying, by a server executing a software application configured to provide searchable call indexes, one or more errors comprising at least a failure to identify words from audio recordings; determining, by the server, a cause of the one or more errors; generating, by the server, improvement data configured to correct the one or more errors; identifying one or more keywords based at least on the improvement data; indexing the call information associated with each telephone conversation based on the one or more keywords into a first index associated with the customer and a second index associated with the vendor; and determining search results from the first and second indexes responsive to a search query. 9. The method of claim 8 , wherein the call information further includes a voiceprint of the telephone conversation, and wherein the one or more processors is configured to index the call information based on at least one stress feature identified in the voiceprint.