11. A computer-readable storage medium, comprising program instructions computer-executable to implement: selecting a navigation path of an interview-based application, wherein the navigation path comprises a plurality of prompts associated with a tax topic on a tax return; displaying a prompt to a user, wherein the plurality of prompts includes the prompt; receiving, from the user and in response to displaying the prompt, a request for help associated with the tax topic; obtaining a knowledge profile comprising a numerical knowledge subscale score, wherein the numerical knowledge subscale score is associated with the tax topic, and wherein the knowledge profile is associated with the user; lowering, in response to the request for help associated with the tax topic, the numerical knowledge subscale score associated with the tax topic; selecting, in response to lowering the numerical knowledge subscale score, an alternate navigation path of the interview-based application, wherein the alternate path comprises an alternate plurality of prompts regarding the tax topic; displaying an alternate prompt to the user, wherein the alternate plurality of prompts includes the prompt; receiving, from the user, a value in response to displaying the alternate prompt; and populating a field of the tax return based on the value.
11. A computer-readable storage medium, comprising program instructions computer-executable to implement: selecting a navigation path of an interview-based application, wherein the navigation path comprises a plurality of prompts associated with a tax topic on a tax return; displaying a prompt to a user, wherein the plurality of prompts includes the prompt; receiving, from the user and in response to displaying the prompt, a request for help associated with the tax topic; obtaining a knowledge profile comprising a numerical knowledge subscale score, wherein the numerical knowledge subscale score is associated with the tax topic, and wherein the knowledge profile is associated with the user; lowering, in response to the request for help associated with the tax topic, the numerical knowledge subscale score associated with the tax topic; selecting, in response to lowering the numerical knowledge subscale score, an alternate navigation path of the interview-based application, wherein the alternate path comprises an alternate plurality of prompts regarding the tax topic; displaying an alternate prompt to the user, wherein the alternate plurality of prompts includes the prompt; receiving, from the user, a value in response to displaying the alternate prompt; and populating a field of the tax return based on the value. 15. The computer-readable storage medium of claim 11 , wherein the program instructions are further executable to implement: obtaining a numerical knowledge score requirement corresponding to a task of the tax topic; and displaying additional help content to the user in response to the numerical knowledge score requirement exceeding the numerical knowledge subscale score.