1. A method comprising: receiving an input error message; deriving a plurality of error messages from the input error message using one or more error patterns representative of the input error message and one or more error sub-patterns of the error patterns; inputting the error messages derived from the input error message to one or more search engines; receiving search results for the error messages; and, displaying the search results for the error messages.
1. A method comprising: receiving an input error message; deriving a plurality of error messages from the input error message using one or more error patterns representative of the input error message and one or more error sub-patterns of the error patterns; inputting the error messages derived from the input error message to one or more search engines; receiving search results for the error messages; and, displaying the search results for the error messages. 4. The method of claim 1 , wherein deriving the error messages from the input error message comprises: locating the error patterns representative of the input error message; and, deriving the error sub-patterns from the error patterns, each error sub-pattern being one of the error messages.