40. A computer program product comprising a computer readable storage medium having computer readable code thereon for providing to business management a plan for implementing a user's suggestion, the computer readable code comprising: computer code for presenting to a user seeking to submit a suggestion for business improvement, a series of two or more templates for entering a structured response, wherein at least one of the templates contains a field for selecting the type of suggestion from the group of cost saving, revenue generation, quality improvement, safety improvement, customer service improvement, development of a new product, policy change and advertising or corporate slogan; computer code for obtaining over a computer network the structured response, entered into the two or more templates, from the user, wherein the structured response includes a characterization of the type of suggestion entered into one or more templates by the user and at least one of the templates presented to the user is selected according to the type of suggestion characterized by the user; computer code for determining network routing of data from the structured response to business management based upon entries of the response in one or more templates.
40. A computer program product comprising a computer readable storage medium having computer readable code thereon for providing to business management a plan for implementing a user's suggestion, the computer readable code comprising: computer code for presenting to a user seeking to submit a suggestion for business improvement, a series of two or more templates for entering a structured response, wherein at least one of the templates contains a field for selecting the type of suggestion from the group of cost saving, revenue generation, quality improvement, safety improvement, customer service improvement, development of a new product, policy change and advertising or corporate slogan; computer code for obtaining over a computer network the structured response, entered into the two or more templates, from the user, wherein the structured response includes a characterization of the type of suggestion entered into one or more templates by the user and at least one of the templates presented to the user is selected according to the type of suggestion characterized by the user; computer code for determining network routing of data from the structured response to business management based upon entries of the response in one or more templates. 44. The computer program product according to claim 40 , wherein a template is chosen based upon a selected department of the business.