7. The system according to claim 6 , wherein said plurality of source systems comprises at least three of: computing systems, telephony systems, interactive voice response (IVR) systems, workforce management applications, electronic mail systems, web collaboration systems, facsimile systems, wireless messaging systems, quality assurance applications and customer surveys.
7. The system according to claim 6 , wherein said plurality of source systems comprises at least three of: computing systems, telephony systems, interactive voice response (IVR) systems, workforce management applications, electronic mail systems, web collaboration systems, facsimile systems, wireless messaging systems, quality assurance applications and customer surveys. 8. The system according to claim 7 , wherein said data comprises IVR segment data, agent segment data, other channel interaction data, agent quality assurance score, customer satisfaction survey, back office electronic ticket information and status.