36. The system of claim 32 , further comprising a billing module configured to establish a first billing that accounts a time count accruing from a time at which incoming telephone call starts until at time at which the agent representing a merchant is engaged.
36. The system of claim 32 , further comprising a billing module configured to establish a first billing that accounts a time count accruing from a time at which incoming telephone call starts until at time at which the agent representing a merchant is engaged. 37. The system of claim 36 , wherein the first billing is paid by a government entity, a business entity, the interpretation service provider, or the caller.