1. An alert processing system comprising: a communication interlace adapted to receive at least one alert description in a natural language of an alert message output by an associated device, the alert description defining a problem with the associated device; an alert filtering module adapted to: access a stored referenced alerts list to determine if the alert description corresponds to one of a set of previously referenced alert descriptions, when the alert description is determined to correspond to a previously referenced alert description, labeling the alert description with the label of the corresponding previously referenced alert description, and when the alert description is determined not to correspond to any of the previously referenced alert descriptions, labeling the alert description as an unreferenced alert description; a word exclusion module adapted to extract a set of words from the alert description related to a condition of the associated device; an alert categorization module adapted to categorize the alert description, when it has been labeled as unreferenced by the alert filtering module, into to one of a predetermined set of alert categories of a categorization model based on the extracted set of words; a language module adapted to: compare each word in the set of words with a plurality of stored dictionaries in different languages for identifying at least one source language of the word, assign a source language to the set of words based on the identified source languages of the words, and translate the set of words from the assigned source language to a target language; and a processor adapted to implement the modules.
1. An alert processing system comprising: a communication interlace adapted to receive at least one alert description in a natural language of an alert message output by an associated device, the alert description defining a problem with the associated device; an alert filtering module adapted to: access a stored referenced alerts list to determine if the alert description corresponds to one of a set of previously referenced alert descriptions, when the alert description is determined to correspond to a previously referenced alert description, labeling the alert description with the label of the corresponding previously referenced alert description, and when the alert description is determined not to correspond to any of the previously referenced alert descriptions, labeling the alert description as an unreferenced alert description; a word exclusion module adapted to extract a set of words from the alert description related to a condition of the associated device; an alert categorization module adapted to categorize the alert description, when it has been labeled as unreferenced by the alert filtering module, into to one of a predetermined set of alert categories of a categorization model based on the extracted set of words; a language module adapted to: compare each word in the set of words with a plurality of stored dictionaries in different languages for identifying at least one source language of the word, assign a source language to the set of words based on the identified source languages of the words, and translate the set of words from the assigned source language to a target language; and a processor adapted to implement the modules. 4. The alert processing system of claim 1 , wherein the word exclusion module includes instructions for removing selected content from the alert description, the selected content being selected from the group consisting of: error codes; special characters; appended content; articles; conjunctions; adpositions; and combinations thereof.