1. A method for providing remote access to a target application, the method comprising: providing an interactive voice response system configured to interface the target application and a system administrator; at the interactive voice response system, receiving a request from the system administrator to access the target application; authenticating the system administrator using at least one authentication routine taken from the group consisting of: speaker recognition, speech recognition and natural language question/response; and if authenticated, enable the system administrator to access the target application using natural language to perform an administrative function defined by re-programming the application, obtaining diagnostics, and performing system maintenance; wherein the authenticating step further comprises using a secret phrase or a biometric characteristic.
1. A method for providing remote access to a target application, the method comprising: providing an interactive voice response system configured to interface the target application and a system administrator; at the interactive voice response system, receiving a request from the system administrator to access the target application; authenticating the system administrator using at least one authentication routine taken from the group consisting of: speaker recognition, speech recognition and natural language question/response; and if authenticated, enable the system administrator to access the target application using natural language to perform an administrative function defined by re-programming the application, obtaining diagnostics, and performing system maintenance; wherein the authenticating step further comprises using a secret phrase or a biometric characteristic. 4. The method of claim 1 , wherein the system administrator is a computer configured to communicate using natural language.