18. An integrated telephone call handling system, comprising: a telephone line coupling said system with a telephone network to thereby allow communication between said system and parties via said network; a plurality of functional partitions within a common memory and under control of a common processor, said functional partitions capable of providing mechanized communication with said parties via said system and said network, said communication comprising data selected from the group consisting of: voice, text and image data; a plurality of agent workstations and agent telephones coupled to said system, said workstations and telephones capable of providing communication between agents and said parties via said system and said network; a unified controller within said system for controlling calls between said system and said parties, said unified controller (1) capable of transferring said calls among said functional partitions and agent workstations and telephones, (2) capable of directing communications between said parties and said functional partitions and (3) capable of directing communications between said system and said agent workstations and agent telephones, said unified controller including a unified script language operable to generate a voice script from inception to termination of said call, said voice script including a first script for directing interaction between said party and said functional partitions and a second script for directing interaction between said system and said agent.
18. An integrated telephone call handling system, comprising: a telephone line coupling said system with a telephone network to thereby allow communication between said system and parties via said network; a plurality of functional partitions within a common memory and under control of a common processor, said functional partitions capable of providing mechanized communication with said parties via said system and said network, said communication comprising data selected from the group consisting of: voice, text and image data; a plurality of agent workstations and agent telephones coupled to said system, said workstations and telephones capable of providing communication between agents and said parties via said system and said network; a unified controller within said system for controlling calls between said system and said parties, said unified controller (1) capable of transferring said calls among said functional partitions and agent workstations and telephones, (2) capable of directing communications between said parties and said functional partitions and (3) capable of directing communications between said system and said agent workstations and agent telephones, said unified controller including a unified script language operable to generate a voice script from inception to termination of said call, said voice script including a first script for directing interaction between said party and said functional partitions and a second script for directing interaction between said system and said agent. 28. The system as recited in claim 18 wherein said system is adapted to interact with a host computer to thereby allow said system to retrieve data from a database within said host computer, said data employable in said communication with said parties.