13. A computer program product embodied in a non-volatile computer readable data storage medium, the computer program product operable by execution on a processor to cause a data processing apparatus to perform operations comprising: receiving a communication in a medical encounter with a patient; processing the received communication to interpret and/or translate the received communication into a target language; identifying a presence of a cultural sensitivity in the received communication; and determining guidance for dealing with the identified cultural sensitivity in the clinical encounter.
13. A computer program product embodied in a non-volatile computer readable data storage medium, the computer program product operable by execution on a processor to cause a data processing apparatus to perform operations comprising: receiving a communication in a medical encounter with a patient; processing the received communication to interpret and/or translate the received communication into a target language; identifying a presence of a cultural sensitivity in the received communication; and determining guidance for dealing with the identified cultural sensitivity in the clinical encounter. 16. The computer program product of claim 13 , further operable to cause the data processing apparatus to detect a presence of a social sensitivity in the received communication.