8. The system of claim 6 , wherein the assigning the score further comprises forming a plurality of tokens from the communication, each token corresponding to one of the words, and assigning a score to each of the tokens.
8. The system of claim 6 , wherein the assigning the score further comprises forming a plurality of tokens from the communication, each token corresponding to one of the words, and assigning a score to each of the tokens. 9. The system of claim 8 , wherein a first word of the words solely comprises numerical digits, and the forming the tokens comprises forming a single token corresponding to the first word.