15. A system for determining whether a call has reached a live party or a machine, comprising: a call handler that is handling the call configured to: analyze a cadence of audio of the call; establish a call leg to a speech analytics system so that the speech analytics system can analyze the audio of the call over the call leg to detect one or more keywords; make a first determination that the call has reached the live party or the machine based on the cadence of the audio; receive an event from the speech analytics system as a result of the speech analytics system detecting a particular keyword in the audio of the call; upon receiving the event, make a second determination that the call has reached the live party or the machine based on the particular keyword detected in the audio of the call; and connect the call with a second live party so that the second live party can converse with the live party reached on the call in response to the first and second determinations indicating the call has reached the live party.
15. A system for determining whether a call has reached a live party or a machine, comprising: a call handler that is handling the call configured to: analyze a cadence of audio of the call; establish a call leg to a speech analytics system so that the speech analytics system can analyze the audio of the call over the call leg to detect one or more keywords; make a first determination that the call has reached the live party or the machine based on the cadence of the audio; receive an event from the speech analytics system as a result of the speech analytics system detecting a particular keyword in the audio of the call; upon receiving the event, make a second determination that the call has reached the live party or the machine based on the particular keyword detected in the audio of the call; and connect the call with a second live party so that the second live party can converse with the live party reached on the call in response to the first and second determinations indicating the call has reached the live party. 19. The system of claim 15 , wherein the call handler configured to connect the call with the second live party in response to the first determination indicating the call has reached the machine and the second determination indicating the call has reached the live party.