1. A method comprising: maintaining, by an agent comprising an autonomous bot implemented by one or more processors, a topic list of topics previously identified in a plurality of collaboration data sources that are monitored by the agent, the plurality of collaboration data sources comprising a collaborative work environment that comprises a portal facilitating communication between a plurality of users who contribute collaboration information to the collaborative work environment via one or more user interfaces; monitoring, automatically and autonomously by the agent, the collaborative work environment, the monitoring comprising the collaboration information provided within the collaborative work environment; extracting, by the agent using a text-mining tool upon detection via the monitoring of new collaboration information contributed by one of the plurality of users in the collaborative work environment for use by at least one other of the plurality of users in the collaborative work environment, an extracted topic of the new collaboration information, the extracted topic comprising at least one of a theme, a question, a problem, and a subject matter of the new collaboration information; identifying an information resource within the plurality of collaboration data sources that is related to the extracted topic, the identifying comprising comparing the extracted topic to the topic list and determining that previously contributed collaboration information available from the information resource has a topic related to the extracted topic; creating, by the agent, a link insertable into a collaborative process, through which the plurality of users can send communications, of the collaborative work environment, the link being to the information resource identified as related to the extracted topic of the new collaboration information contributed by the one of the plurality of users for use by the at least one other of the plurality of users in the collaborative work environment; and inserting, automatically by the agent, the link into the collaborative process through which the plurality of users can send communications and into the user interface in a close proximal relation to the new collaboration information.
1. A method comprising: maintaining, by an agent comprising an autonomous bot implemented by one or more processors, a topic list of topics previously identified in a plurality of collaboration data sources that are monitored by the agent, the plurality of collaboration data sources comprising a collaborative work environment that comprises a portal facilitating communication between a plurality of users who contribute collaboration information to the collaborative work environment via one or more user interfaces; monitoring, automatically and autonomously by the agent, the collaborative work environment, the monitoring comprising the collaboration information provided within the collaborative work environment; extracting, by the agent using a text-mining tool upon detection via the monitoring of new collaboration information contributed by one of the plurality of users in the collaborative work environment for use by at least one other of the plurality of users in the collaborative work environment, an extracted topic of the new collaboration information, the extracted topic comprising at least one of a theme, a question, a problem, and a subject matter of the new collaboration information; identifying an information resource within the plurality of collaboration data sources that is related to the extracted topic, the identifying comprising comparing the extracted topic to the topic list and determining that previously contributed collaboration information available from the information resource has a topic related to the extracted topic; creating, by the agent, a link insertable into a collaborative process, through which the plurality of users can send communications, of the collaborative work environment, the link being to the information resource identified as related to the extracted topic of the new collaboration information contributed by the one of the plurality of users for use by the at least one other of the plurality of users in the collaborative work environment; and inserting, automatically by the agent, the link into the collaborative process through which the plurality of users can send communications and into the user interface in a close proximal relation to the new collaboration information. 16. A method in accordance with claim 1 , wherein the collaborative work environment comprises a discussion group and the new collaboration information comprises a discussion group entry by the one of the plurality of users, the query comprising a natural language question or statement regarding a requested topic.