18. A means for embellishing a response, comprising: means for accessing a message by a contact center from a sender; means for formulating a portion of a response to the message; means for storing the portion of the response in a computer memory; means for accessing a user context of the sender; means for selecting an embellishment in accord with the user context; means for retrieving the stored portion of the response from the memory; means for updating the retrieved portion of the response, retrieved from the memory, with banter from the embellishment; and means for sending the updated response to the sender.
18. A means for embellishing a response, comprising: means for accessing a message by a contact center from a sender; means for formulating a portion of a response to the message; means for storing the portion of the response in a computer memory; means for accessing a user context of the sender; means for selecting an embellishment in accord with the user context; means for retrieving the stored portion of the response from the memory; means for updating the retrieved portion of the response, retrieved from the memory, with banter from the embellishment; and means for sending the updated response to the sender. 19. The instructions of claim 18 , wherein the embellishment comprises one of a number of potential embellishments selected in accord with the user context.