16. A non-transitory computer-readable medium having instructions stored therein, which when executed by a processor in a forum facilitator device for operation within a controlled environment, cause the processor to perform operations, the operations comprising: receiving information associated with a resident of the controlled environment, wherein the information includes at least one of an offense associated with the resident and a relationship between another registered user and the resident; retrieving a registration rule associated with a sub-forum of a secure forum; permitting a registration based on the received information and the registration rule; receiving a first request to post a communication in the sub-forum, the first request including a first identifier associated with the resident and a sub-forum identifier associated with the sub-forum; retrieving a rule associated with at least one of the first identifier and the sub-forum; posting, based on the rule, the communication in the sub-forum; transmitting, based on the rule, a notification of the posted communication to a destination identified by the rule and to a monitoring center associated with the controlled environment; receiving a second request to access the sub-forum, the second request including a second identifier of the another registered user in the secure forum, wherein the another registered user is an outsider to the controlled environment; allowing access to the controlled environment based on at least one of the second identifier and the rule; and performing a text-based analysis of the communication; generating a service recommendation based on the text-based analysis of the communication and a recommendation rule, wherein the service recommendation identifies a service provider approved by the controlled environment to communicate in the secure forum; and transmitting the service recommendation to an account associated with the first identifier.
16. A non-transitory computer-readable medium having instructions stored therein, which when executed by a processor in a forum facilitator device for operation within a controlled environment, cause the processor to perform operations, the operations comprising: receiving information associated with a resident of the controlled environment, wherein the information includes at least one of an offense associated with the resident and a relationship between another registered user and the resident; retrieving a registration rule associated with a sub-forum of a secure forum; permitting a registration based on the received information and the registration rule; receiving a first request to post a communication in the sub-forum, the first request including a first identifier associated with the resident and a sub-forum identifier associated with the sub-forum; retrieving a rule associated with at least one of the first identifier and the sub-forum; posting, based on the rule, the communication in the sub-forum; transmitting, based on the rule, a notification of the posted communication to a destination identified by the rule and to a monitoring center associated with the controlled environment; receiving a second request to access the sub-forum, the second request including a second identifier of the another registered user in the secure forum, wherein the another registered user is an outsider to the controlled environment; allowing access to the controlled environment based on at least one of the second identifier and the rule; and performing a text-based analysis of the communication; generating a service recommendation based on the text-based analysis of the communication and a recommendation rule, wherein the service recommendation identifies a service provider approved by the controlled environment to communicate in the secure forum; and transmitting the service recommendation to an account associated with the first identifier. 17. The non-transitory computer-readable medium of claim 16 , the operations further comprising: determining a list of sub-forums on the secure forum associated with the first identifier of the resident, wherein the list of sub-forums includes at least one sub-forum in which the resident is registered to post communications.