13. The method of claim 12 , wherein the acoustic voiceprint is applied to the first speaker audio data and the second speaker audio data to identify one of the first speaker audio data and the second speaker audio data as the specific speaker as the agent.
13. The method of claim 12 , wherein the acoustic voiceprint is applied to the first speaker audio data and the second speaker audio data to identify one of the first speaker audio data and the second speaker audio data as the specific speaker as the agent. 14. The method of claim 13 , further comprising: receiving speaker metadata for the new audio file; and selecting the acoustic voiceprint from a plurality of acoustic voiceprints based upon the received speaker metadata.