12. The method, as claimed in claim 9 , wherein the second user is a group of users.
12. The method, as claimed in claim 9 , wherein the second user is a group of users. 13. The method, as claimed in claim 12 , wherein the language history table comprises fields for: an identity of the first user; a language used by the first user; an identity of the group of users; and a preferred language of the group of users.