2. The method of claim 1 , wherein receiving a plurality of user feedback items and a plurality of support solutions to the user feedback items comprises receiving predetermined support solutions.
2. The method of claim 1 , wherein receiving a plurality of user feedback items and a plurality of support solutions to the user feedback items comprises receiving predetermined support solutions. 3. The method of claim 2 , wherein receiving predetermined support solutions comprises receiving predetermined support solutions that are organized by product and issue.