2. The method of claim 1 , further comprising analysing, by the first server, the message to determine an intent of the message, the first server determining the intent of the message based on the messages in the first list of messages and the second list of messages.
2. The method of claim 1 , further comprising analysing, by the first server, the message to determine an intent of the message, the first server determining the intent of the message based on the messages in the first list of messages and the second list of messages. 3. The method of claim 2 , further comprising determining, by the first server, that the intent of the message includes an intent to purchase a product or service identified by the message; and responsive to determining that the intent of the message includes an intent to purchase a product or service identified by the message, categorizing, by the first server, the first message under the first category.