14. In a mobile consumer messaging system (MCMS), in which the MCMS is in electronic communications with a plurality of mobile device users via one or more mobile carrier networks and is in electronic communications with one or more chat agents utilizing one or more chat platforms, a method for facilitating messages between the plurality of mobile devices users and the one or more chat agents, comprising the steps of: receiving a particular chat message at the MCMS from a specific mobile device user via a respective mobile carrier network, wherein the particular chat message includes message content and message identifying information; extracting via the MCMS the message content and message identifying information from the particular chat message and storing the message content and message identifying information in an MCMS database; comparing the message identifying information to stored message identifying information in the MCMS database, wherein the stored message identifying information is associated with one or more ongoing chat sessions between mobile device users and chat agents; if match exists between the message identifying information and the stored message identifying information, retrieving a specific chat session associated with the stored message identifying information and associating the particular chat message with the specific chat session; generating via the MCMS a new message in a format acceptable to a respective chat platform, wherein the new message includes the message content and is based on the stored message identifying information associated with the specific chat session; and transmitting the new message from the MCMS to a respective chat agent associated with the specific chat session and utilizing a respective chat platform.
14. In a mobile consumer messaging system (MCMS), in which the MCMS is in electronic communications with a plurality of mobile device users via one or more mobile carrier networks and is in electronic communications with one or more chat agents utilizing one or more chat platforms, a method for facilitating messages between the plurality of mobile devices users and the one or more chat agents, comprising the steps of: receiving a particular chat message at the MCMS from a specific mobile device user via a respective mobile carrier network, wherein the particular chat message includes message content and message identifying information; extracting via the MCMS the message content and message identifying information from the particular chat message and storing the message content and message identifying information in an MCMS database; comparing the message identifying information to stored message identifying information in the MCMS database, wherein the stored message identifying information is associated with one or more ongoing chat sessions between mobile device users and chat agents; if match exists between the message identifying information and the stored message identifying information, retrieving a specific chat session associated with the stored message identifying information and associating the particular chat message with the specific chat session; generating via the MCMS a new message in a format acceptable to a respective chat platform, wherein the new message includes the message content and is based on the stored message identifying information associated with the specific chat session; and transmitting the new message from the MCMS to a respective chat agent associated with the specific chat session and utilizing a respective chat platform. 19. The method of claim 14 , further comprising the step of parsing message content to identify a unique chat agent to which the particular chat message should be directed.