22. A computer-readable storage device comprising instructions that, when executed by a processor, cause the processor to perform operations comprising: processing a verbal input from a caller; accessing an information store that is logically external to the computer-readable storage device to retrieve content based on at least one query, wherein the at least one query is associated with the verbal input, and wherein the information store determines whether to suspend processing of the at least one query until the content is available when information store content of the information store is being modified and modifications to the information store content could influence an answer to the at least one query; and receiving the answer to the at least one query, wherein the answer is used as part of a response to the caller.
22. A computer-readable storage device comprising instructions that, when executed by a processor, cause the processor to perform operations comprising: processing a verbal input from a caller; accessing an information store that is logically external to the computer-readable storage device to retrieve content based on at least one query, wherein the at least one query is associated with the verbal input, and wherein the information store determines whether to suspend processing of the at least one query until the content is available when information store content of the information store is being modified and modifications to the information store content could influence an answer to the at least one query; and receiving the answer to the at least one query, wherein the answer is used as part of a response to the caller. 23. The computer-readable storage device of claim 22 , wherein the operations further comprise communicating a prompt to the caller prior to receiving the verbal input.