6. The method of claim 5 , wherein the step of reconstructing each service repair verbatim includes identifying part words, symptom words, and repair action words in each service repair verbatim.
6. The method of claim 5 , wherein the step of reconstructing each service repair verbatim includes identifying part words, symptom words, and repair action words in each service repair verbatim. 11. The method of claim 6 , wherein the step of reconstructing each service repair verbatim includes lexical matching each service repair verbatim with the diagnostic and prognostic ontology database.