4. The method according to claim 1 wherein the contact evaluation parameter is derived from information obtained from a database, the database being accessed based upon an identification of the call.
4. The method according to claim 1 wherein the contact evaluation parameter is derived from information obtained from a database, the database being accessed based upon an identification of the call. 16. The method according to claim 4 wherein the priority value generated is based upon whether the caller is delinquent in payments based on information in the database.