11. A method for representing call content in a searchable database, comprising the steps of: collecting incoming calls from source channels; transcribing content of the incoming calls; projecting the content to a vector space model which represents the content in vector space; and classifying the content represented by a vector in a content knowledge based target database.
11. A method for representing call content in a searchable database, comprising the steps of: collecting incoming calls from source channels; transcribing content of the incoming calls; projecting the content to a vector space model which represents the content in vector space; and classifying the content represented by a vector in a content knowledge based target database. 19. The method as recited in claim 11 , further comprising the step of searching the target database to satisfy a query.