1. A routing method for distributing communications to a plurality of individuals comprising steps of: storing resume data indicative of proficiencies of said individuals with respect to skills advantageous to processing said communications; enabling reception of incoming communications having substantial content freedom; formatting original message content of each of said incoming communications in a program-searchable format; searching said original message content of each formatted incoming communications to determine which skills are advantageous to processing said incoming communications; and at least partially based upon correlations between said stored resume data and said determined skills advantageous to processing said incoming communications, routing said incoming communications to said individuals on a one-by-one basis.
1. A routing method for distributing communications to a plurality of individuals comprising steps of: storing resume data indicative of proficiencies of said individuals with respect to skills advantageous to processing said communications; enabling reception of incoming communications having substantial content freedom; formatting original message content of each of said incoming communications in a program-searchable format; searching said original message content of each formatted incoming communications to determine which skills are advantageous to processing said incoming communications; and at least partially based upon correlations between said stored resume data and said determined skills advantageous to processing said incoming communications, routing said incoming communications to said individuals on a one-by-one basis. 9. The routing method of claim 1 further comprising a step of receiving said incoming communications in a form of video transmissions, said step of formatting original message content of said incoming communications including utilizing image analysis to generate descriptors in response to recognizing image features of said video transmissions.