1. A method for integrating metadata from applications used for social networking into a customer relationship management (CRM) system, the method comprising: obtaining, from applications used for social networking, metadata associated with users of the applications; analyzing the metadata from the applications to infer opportunities, relationships for mapping clients, structures, and subject matter experts; integrating the opportunities, the relationships for mapping the clients, the structures, and the subject matter experts into a customer relationship management (CRM) system to populate the CRM system; identifying potential customers based on integrated opportunities, relationships for mapping the clients, the structures, and the subject matter experts; and managing interactions with current and target customers based on the integrated opportunities, relationships for mapping the clients, the structures, and the subject matter experts.
1. A method for integrating metadata from applications used for social networking into a customer relationship management (CRM) system, the method comprising: obtaining, from applications used for social networking, metadata associated with users of the applications; analyzing the metadata from the applications to infer opportunities, relationships for mapping clients, structures, and subject matter experts; integrating the opportunities, the relationships for mapping the clients, the structures, and the subject matter experts into a customer relationship management (CRM) system to populate the CRM system; identifying potential customers based on integrated opportunities, relationships for mapping the clients, the structures, and the subject matter experts; and managing interactions with current and target customers based on the integrated opportunities, relationships for mapping the clients, the structures, and the subject matter experts. 7. The method of claim 1 , in which the opportunities represent a complex record structure in the CRM system and each of the opportunities is associated with a number of fields of the metadata.