16. A system, comprising: a processor; and a memory including computer program code executable by the processor to: receive a search query for a particular application from an input field of a user interface; perform a keyword search based on the search query to generate keyword search results; perform a natural language search of a frequently-asked question database based on the search query to generate frequently-asked question search results; and output a first display page, wherein the first display page categorizes the keyword search results and the frequently-asked question search results into a plurality of categories, wherein each category includes: a category title associated with the category; a first column with a first listing of one or more of the keyword search results associated with the category, wherein the first listing does not include any of the frequently-asked question search results; and a second column with a second listing of one or more of the frequently-asked question search results associated with the category, wherein the second listing does not include any of the keyword search results; wherein a statistical cluster analysis is performed to determine the plurality of categories for the particular application based on group assignments and name assignments.
16. A system, comprising: a processor; and a memory including computer program code executable by the processor to: receive a search query for a particular application from an input field of a user interface; perform a keyword search based on the search query to generate keyword search results; perform a natural language search of a frequently-asked question database based on the search query to generate frequently-asked question search results; and output a first display page, wherein the first display page categorizes the keyword search results and the frequently-asked question search results into a plurality of categories, wherein each category includes: a category title associated with the category; a first column with a first listing of one or more of the keyword search results associated with the category, wherein the first listing does not include any of the frequently-asked question search results; and a second column with a second listing of one or more of the frequently-asked question search results associated with the category, wherein the second listing does not include any of the keyword search results; wherein a statistical cluster analysis is performed to determine the plurality of categories for the particular application based on group assignments and name assignments. 17. The system of claim 16 , wherein a card sort method is used to perform the group assignments and the name assignments.