2. The method as recited in claim 1 , wherein in response to a predetermined criteria being met, connecting to a human for information collection.
2. The method as recited in claim 1 , wherein in response to a predetermined criteria being met, connecting to a human for information collection. 3. The method as recited in claim 2 , wherein the predetermined criteria is met upon a difficulty arising with the receipt of the information utilizing the automated speech recognition, where the difficulty includes a problem with the automated speech recognition or the user.