4. The method of claim 1 , wherein the terms of the natural human language that match the one or more taxonomy terms include at least one of (i) a symptom, (ii) a test performed, (iii) a part failure, or (iv) a labor operation.
4. The method of claim 1 , wherein the terms of the natural human language that match the one or more taxonomy terms include at least one of (i) a symptom, (ii) a test performed, (iii) a part failure, or (iv) a labor operation. 6. The method of claim 4 , wherein the terms of the natural human language that match the one or more taxonomy terms further include a part name for a part on a vehicle.