10. The computer program product recited in claim 2 , wherein the computer usable program code to mark up the textual content with emotion metadata for one of the first emotion content and the second emotion content further comprises: computer usable program code to rank the analysis of the voice communication based on an attribute of the analysis of the voice communication; computer usable program code to rank the analysis of the textual content based on an attribute of the analysis of the textual content; and computer usable program code to identify the one of the first emotion content and the second emotion based on the ranking of the analysis of the voice communication and the ranking of analysis of the textual content.
10. The computer program product recited in claim 2 , wherein the computer usable program code to mark up the textual content with emotion metadata for one of the first emotion content and the second emotion content further comprises: computer usable program code to rank the analysis of the voice communication based on an attribute of the analysis of the voice communication; computer usable program code to rank the analysis of the textual content based on an attribute of the analysis of the textual content; and computer usable program code to identify the one of the first emotion content and the second emotion based on the ranking of the analysis of the voice communication and the ranking of analysis of the textual content. 11. The computer program product recited in claim 10 , wherein the attribute of the analysis of the voice communication and the attribute of the analysis of the textual content is one of accuracy of the respective analysis and operating efficiency.