5. The system of claim 4 , wherein the user interaction score is calculated as a function of a quantity of views of the network page.
5. The system of claim 4 , wherein the user interaction score is calculated as a function of a quantity of views of the network page. 6. The system of claim 5 , wherein the network page is a help document, and wherein the user interaction score is further calculated as a function of a quantity of support contacts performed after viewing the help document.