1. A method of responding to a request, comprising: receiving the request; determining automatically a type associated with the request; and providing a portion of the request to a human assistant in an interface selected based on the type and providing information of a query in an order based on a ranking of the query.
1. A method of responding to a request, comprising: receiving the request; determining automatically a type associated with the request; and providing a portion of the request to a human assistant in an interface selected based on the type and providing information of a query in an order based on a ranking of the query. 8. The method of claim 1 , comprising: evaluating a confidence function of the type; and choosing an opinion functionality comprising a comment generator as the interface if the confidence function is below a predetermined value.