20. A method of creating and launching on demand a pre-recorded voice interaction with a contact utilizing an outbound web-based contact center comprising a speech application having interactive voice response comprising the following, steps: a. Accessing a website comprising a URL address of a service provider of the contact center accessible by a user via a user computer equipped with a web browser, b. Creating a user account by providing user information comprising a user password, c. Creating a script comprising one or more events from the group comprising message events and questions events, d. Providing contact information, the contact information comprising a contact's direct phone number, e. Optionally inputting custom answers per a call script where the call script comprises at least one question anticipating a custom answer from a contact, the custom answers to be recognized by a speech application of a hosted contact center, f. Producing voice recordings of each event of the call script; g. Creating a call sequence based on the call script, the call sequence comprising a prompt for each event of the call script, the prompts from the group comprising voice recordings and text-to-speech prompts, the call sequence created via an event adding wizard and logic adding wizard, the user pointing and clicking to successively add a prompt for each event and a logic for controlling the sequencing of the prompts dependent upon the contact's response to a question event when the script comprises a question event, the call sequence optionally comprising a Transfer to Live Attendant Event whereby the call is automatically transferred to a user-specified phone number when the contact elicits a specified response to a question event in the call sequence, h. Generating a broadcast, the broadcast comprising a saved call sequence and contacts or contact groups, i. Launching the broadcast, j. Reviewing one or more reports comprising, information from contact responses to question events in the call sequence of the broadcast.
20. A method of creating and launching on demand a pre-recorded voice interaction with a contact utilizing an outbound web-based contact center comprising a speech application having interactive voice response comprising the following, steps: a. Accessing a website comprising a URL address of a service provider of the contact center accessible by a user via a user computer equipped with a web browser, b. Creating a user account by providing user information comprising a user password, c. Creating a script comprising one or more events from the group comprising message events and questions events, d. Providing contact information, the contact information comprising a contact's direct phone number, e. Optionally inputting custom answers per a call script where the call script comprises at least one question anticipating a custom answer from a contact, the custom answers to be recognized by a speech application of a hosted contact center, f. Producing voice recordings of each event of the call script; g. Creating a call sequence based on the call script, the call sequence comprising a prompt for each event of the call script, the prompts from the group comprising voice recordings and text-to-speech prompts, the call sequence created via an event adding wizard and logic adding wizard, the user pointing and clicking to successively add a prompt for each event and a logic for controlling the sequencing of the prompts dependent upon the contact's response to a question event when the script comprises a question event, the call sequence optionally comprising a Transfer to Live Attendant Event whereby the call is automatically transferred to a user-specified phone number when the contact elicits a specified response to a question event in the call sequence, h. Generating a broadcast, the broadcast comprising a saved call sequence and contacts or contact groups, i. Launching the broadcast, j. Reviewing one or more reports comprising, information from contact responses to question events in the call sequence of the broadcast. 29. The method per claim 20 where the user is a medical office representative, the contact is a patient, and the script comprises a patient questionnaire.