15. The method of claim 11 , wherein, after said anchor is built, said chat data is categorized into said team/department names using said filters.
15. The method of claim 11 , wherein, after said anchor is built, said chat data is categorized into said team/department names using said filters. 27. The method of claim 15 , wherein a get unique word process is performed to remove multiple occurrences of the same team/department names.