13. The method of claim 1 , wherein the querying is performed in response to a request from the computer user via a wireless communication device for information about a product and the item is the product.
13. The method of claim 1 , wherein the querying is performed in response to a request from the computer user via a wireless communication device for information about a product and the item is the product. 14. The method of claim 13 , wherein the request is input to the wireless communication device via a digital image of an identification code associated with the product, the digital image being captured by the wireless communication device.