13. The non-transitory computer-readable medium encoded with the computer program of claim 9 , wherein clustering the speech segments includes assigning weights to individual words in the speech segments and wherein transcripts with similar words are clustered together while weighing down frequently used words.
13. The non-transitory computer-readable medium encoded with the computer program of claim 9 , wherein clustering the speech segments includes assigning weights to individual words in the speech segments and wherein transcripts with similar words are clustered together while weighing down frequently used words. 14. The non-transitory computer-readable medium encoded with the computer program of claim 13 , wherein the frequency in which words are used is determined by building word statistics from a generic text database.