22. A system for evaluating compliance of at least one agent reading at least one script to at least one client, the system comprising at least the following: at least one communication network adapted to support at least one voice interaction between the at least one agent and the at least one client, wherein the at least one agent follows at least one script at an agent workstation; at least one automatic speech recognition component adapted to analyze the at least one voice interaction and to determine whether the at least one agent has adequately followed the at least one script, wherein the at least one voice interaction is divided into viewable panel-level segments and a panel-level time displacement stamp is assigned to each panel of the panel-level segments, wherein each panel-level segment is compared with a corresponding expected text, wherein a confidence level threshold of the automatic speech recognition component is used to evaluate the accuracy of each panel-level segment based on an output of a comparison between each panel-level segment and its corresponding expected text, wherein a score is assigned to each panel-level segment, each score indicating a match accuracy between the panel-level segment to which it is assigned and its assigned panel-level segment's corresponding expected text, wherein the scores are evaluated against a standard, the standard defining a required score for each of the panel-level segments to be declared as a match to their corresponding expected texts; and at least one set of action rules applied to the output of the determination by the at least one automatic speech recognition component as to whether the at least one agent has adequately followed the at least one script, the at least one set of action rules including a quality assurance action determination.
22. A system for evaluating compliance of at least one agent reading at least one script to at least one client, the system comprising at least the following: at least one communication network adapted to support at least one voice interaction between the at least one agent and the at least one client, wherein the at least one agent follows at least one script at an agent workstation; at least one automatic speech recognition component adapted to analyze the at least one voice interaction and to determine whether the at least one agent has adequately followed the at least one script, wherein the at least one voice interaction is divided into viewable panel-level segments and a panel-level time displacement stamp is assigned to each panel of the panel-level segments, wherein each panel-level segment is compared with a corresponding expected text, wherein a confidence level threshold of the automatic speech recognition component is used to evaluate the accuracy of each panel-level segment based on an output of a comparison between each panel-level segment and its corresponding expected text, wherein a score is assigned to each panel-level segment, each score indicating a match accuracy between the panel-level segment to which it is assigned and its assigned panel-level segment's corresponding expected text, wherein the scores are evaluated against a standard, the standard defining a required score for each of the panel-level segments to be declared as a match to their corresponding expected texts; and at least one set of action rules applied to the output of the determination by the at least one automatic speech recognition component as to whether the at least one agent has adequately followed the at least one script, the at least one set of action rules including a quality assurance action determination. 27. The system of claim 22 , wherein the at least one agent is a telemarketing agent.