4. The computer-implemented method of claim 3 , further comprising: outputting the second display page in response to a selection of the first user-selectable command.
4. The computer-implemented method of claim 3 , further comprising: outputting the second display page in response to a selection of the first user-selectable command. 6. The computer-implemented method of claim 4 , wherein the second display page includes a drop-down menu to receive a user-selection of any of the plurality of categories for which an expanded number of the keyword search results and the FAQ results are to be displayed together on a subsequent display page.