10. The method of claim 1 , comprising: presenting the customized response to the user subsequent to the user query being submitted; and presenting, to the user during the portion of the video content viewed by the user, (i) one or more additional queries submitted by one or more additional users and (ii) responses corresponding thereto.
10. The method of claim 1 , comprising: presenting the customized response to the user subsequent to the user query being submitted; and presenting, to the user during the portion of the video content viewed by the user, (i) one or more additional queries submitted by one or more additional users and (ii) responses corresponding thereto. 13. The method of claim 10 , wherein (i) the one or more additional queries submitted by the one or more additional users and (ii) the responses corresponding thereto are selected based on information pertaining to the user's state of knowledge related to the video content.