11. A system, comprising: a communications interface; a computer memory; a processor coupled to the computer memory; and wherein the processor accesses a message of a contact center received from a sender, formulates a portion of a response to the message, store the portion of the response in the memory, accesses a user context of the sender, selects an embellishment in accord with the user context, retrieves the stored portion of the response, updates the retrieved portion of the response to include banter associated with embellishment thereby creating an updated response, and sends the updated response via the communications interface to the sender.
11. A system, comprising: a communications interface; a computer memory; a processor coupled to the computer memory; and wherein the processor accesses a message of a contact center received from a sender, formulates a portion of a response to the message, store the portion of the response in the memory, accesses a user context of the sender, selects an embellishment in accord with the user context, retrieves the stored portion of the response, updates the retrieved portion of the response to include banter associated with embellishment thereby creating an updated response, and sends the updated response via the communications interface to the sender. 16. The system of claim 11 , wherein the embellishment modifies the presentation of the portion of the response.