27. The method of claim 15 , further comprising determining the conversation metric data indicative of the one or more values of the one or more metrics for evaluating conversation quality based, at least in part, on the communications of the two or more participants in the conversation.
27. The method of claim 15 , further comprising determining the conversation metric data indicative of the one or more values of the one or more metrics for evaluating conversation quality based, at least in part, on the communications of the two or more participants in the conversation. 28. The method of claim 27 , wherein determining the conversation metric data includes applying one or more predictive models to the communications of the two or more participants, and wherein the one or more metric values include one or more outputs of the one or more predictive models.