2. The method of claim 1 , further comprising; storing words from the textual comments and keywords describing the particular document in an index; ranking the particular document based on the keywords and the textual comments, wherein the words from the textual comments are given more weight than the keywords when determining the ranking.
2. The method of claim 1 , further comprising; storing words from the textual comments and keywords describing the particular document in an index; ranking the particular document based on the keywords and the textual comments, wherein the words from the textual comments are given more weight than the keywords when determining the ranking. 3. The method of claim 2 , further comprising receiving the one or more elements of feedback data in an email.