2. The method of claim 1 , further comprising: drawing a conclusion from the pattern to apply the tag to the transcribed text of the first call in view of an appearance of at least one of a word or a phrase in the transcribed text of the first call; transmitting the tag to the client.
2. The method of claim 1 , further comprising: drawing a conclusion from the pattern to apply the tag to the transcribed text of the first call in view of an appearance of at least one of a word or a phrase in the transcribed text of the first call; transmitting the tag to the client. 6. The method of claim 2 , further comprising: receiving a selection on the partial transcription of the first transcribed text of the first call; and distributing a call screen to the client that includes a listing of the new consumer entity or the existing consumer entity, the client, the at least one pattern as a heading or subject, and a line-by-line transcription of a client/consumer conversation with key words highlighted.