9. A forum facilitator device for operation with within a controlled environment, comprising: a memory; and a processor coupled to the memory, the processor configured to perform operations, the operations comprising: receiving a first request to post a communication in a sub-forum of a secure forum, the first request including a first identifier associated with a resident of the controlled environment and a sub-forum identifier associated with the sub-forum; retrieving a rule associated with at least one of the first identifier and the sub-forum, wherein the rule includes instructions for allowable content on the sub-forum; performing an analysis of the communication based on the rule, wherein the analysis includes performing a text-based analysis of the communication; posting, based on the analysis, the communication in the sub-forum; transmitting, based on the rule, a notification of the posted communication to a destination identified by the rule; receiving a second request to access the sub-forum, the second request including a second identifier of another registered user in the controlled environment, wherein the another registered user is an outsider to the controlled environment; determining to allow the access to the sub-forum based on at least one of the second identifier and the rule; facilitating another communication between the resident and the another registered user; generating a service recommendation based on the text-based analysis of the communication and a recommendation rule, wherein the service recommendation identifies a service provider approved by the controlled environment to communicate in the secure forum; and transmitting the service recommendation to an account associated with the first identifier.
9. A forum facilitator device for operation with within a controlled environment, comprising: a memory; and a processor coupled to the memory, the processor configured to perform operations, the operations comprising: receiving a first request to post a communication in a sub-forum of a secure forum, the first request including a first identifier associated with a resident of the controlled environment and a sub-forum identifier associated with the sub-forum; retrieving a rule associated with at least one of the first identifier and the sub-forum, wherein the rule includes instructions for allowable content on the sub-forum; performing an analysis of the communication based on the rule, wherein the analysis includes performing a text-based analysis of the communication; posting, based on the analysis, the communication in the sub-forum; transmitting, based on the rule, a notification of the posted communication to a destination identified by the rule; receiving a second request to access the sub-forum, the second request including a second identifier of another registered user in the controlled environment, wherein the another registered user is an outsider to the controlled environment; determining to allow the access to the sub-forum based on at least one of the second identifier and the rule; facilitating another communication between the resident and the another registered user; generating a service recommendation based on the text-based analysis of the communication and a recommendation rule, wherein the service recommendation identifies a service provider approved by the controlled environment to communicate in the secure forum; and transmitting the service recommendation to an account associated with the first identifier. 12. The forum facilitator device of claim 9 , wherein the service recommendation is based on the allowable content of the communication.