3. The method of claim 2 wherein the network session comprises a web-based http (hypertext transport protocol) session, the method further comprising: generating a Security Assertion Markup Language (SAML) assertion upon an Internet Protocol request to the organization by the support user initiating a web access to the organization; and associating the administrative privileges of the support user with the http session for use during access to the organization.
3. The method of claim 2 wherein the network session comprises a web-based http (hypertext transport protocol) session, the method further comprising: generating a Security Assertion Markup Language (SAML) assertion upon an Internet Protocol request to the organization by the support user initiating a web access to the organization; and associating the administrative privileges of the support user with the http session for use during access to the organization. 4. The method of claim 3 wherein the server computer supports a on-demand database application maintained by a platform provider, and wherein the application is a hosted application comprising part of a package of one or more programs accessible to the organization through login credentials established by the platform provider.