14. The non-transitory computer-readable storage medium of claim 13 , wherein the step of receiving feedback from the user regarding the displayed case consequent comprises receiving confirmation that the displayed case consequent is incorrect.
14. The non-transitory computer-readable storage medium of claim 13 , wherein the step of receiving feedback from the user regarding the displayed case consequent comprises receiving confirmation that the displayed case consequent is incorrect. 15. The non-transitory computer-readable storage medium of claim 14 , wherein the method further comprises the steps of, after receiving confirmation from the user that the displayed consequent is incorrect: prompting the user to specify a correct response; receiving a correct response from the user; replacing the displayed consequent of the selected case with the correct response from the user; and moving the case to the head of the case base.