1. A method in a computer system for generating a help file having topics, the method comprising: collecting failed user queries, a user query being a query submitted by a user for searching the help file to identify topics relevant to the user query and a failed user query being a user query in which the identified topics after being presented to the user were considered to be not relevant to the user query; receiving a selection of a topic that was not identified as being relevant to a failed user query; receiving a selection of some of the collected failed user queries; and modifying the help file so that the selected topic is more likely identified as being relevant to the selected user queries so that when a user submits one of the selected user queries to search the modified help file the selected topic is identified as being relevant to the submitted user query.
1. A method in a computer system for generating a help file having topics, the method comprising: collecting failed user queries, a user query being a query submitted by a user for searching the help file to identify topics relevant to the user query and a failed user query being a user query in which the identified topics after being presented to the user were considered to be not relevant to the user query; receiving a selection of a topic that was not identified as being relevant to a failed user query; receiving a selection of some of the collected failed user queries; and modifying the help file so that the selected topic is more likely identified as being relevant to the selected user queries so that when a user submits one of the selected user queries to search the modified help file the selected topic is identified as being relevant to the submitted user query. 8. The method of claim 1 wherein the receiving of the selection of some of the collected user queries includes: receiving a search criteria; and searching the collected user queries for those that match the received search criteria.