7. A method of determining reliability of electronic documents associated with an event occurring in connection with a computing device, comprising, with a processor: composing a number of search queries based on text included in an event message, the event message being generated as a result of an occurrence within the computing device; searching for a number of electronic documents via a network, said searching performed based on the composed search queries; and ranking the electronic documents within results of the search based upon the reliability in addressing the event associated with the event message, in which ranking the electronic documents within results of the search comprises applying a quality of information (QOI) ranking criteria to the electronic documents within results of the search, in which applying a quality of information (QOI) ranking criteria to the electronic documents within results of the search comprises: extracting a number of attributes from the electronic documents within the results of the search; and ranking the electronic documents based on the extracted attributes.
7. A method of determining reliability of electronic documents associated with an event occurring in connection with a computing device, comprising, with a processor: composing a number of search queries based on text included in an event message, the event message being generated as a result of an occurrence within the computing device; searching for a number of electronic documents via a network, said searching performed based on the composed search queries; and ranking the electronic documents within results of the search based upon the reliability in addressing the event associated with the event message, in which ranking the electronic documents within results of the search comprises applying a quality of information (QOI) ranking criteria to the electronic documents within results of the search, in which applying a quality of information (QOI) ranking criteria to the electronic documents within results of the search comprises: extracting a number of attributes from the electronic documents within the results of the search; and ranking the electronic documents based on the extracted attributes. 9. The method of claim 7 , further comprising ranking the electronic documents by applying a content source ranking criteria.