14. A method comprising: recognizing, by a processing device, user speech from a user of a customer premise equipment; converting, by the processing device, the user speech into text data packets at the customer premise equipment, wherein the text data packets include text corresponding to the user speech; encrypting, by the processing device, the text data packets; transmitting the encrypted text data packets over a communication network to a host; and receiving information from the host based on the user speech.
14. A method comprising: recognizing, by a processing device, user speech from a user of a customer premise equipment; converting, by the processing device, the user speech into text data packets at the customer premise equipment, wherein the text data packets include text corresponding to the user speech; encrypting, by the processing device, the text data packets; transmitting the encrypted text data packets over a communication network to a host; and receiving information from the host based on the user speech. 15. The method of claim 14 , further comprising: routing a call from the customer premise equipment based on the received information.