17. A networked system comprising: one or more hardware processors; and a hardware storage device comprising instructions that when executed by the one or more hardware processors, cause the one or more hardware processors to perform operations comprising: receiving, over a network, a communication that is a part of a conversation involving one or more users, the networked system being a participant in the conversation; analyzing the communication, the analyzing including parsing key terms from the communication; identifying a sentiment of a user among the one or more users based on the parsed key terms, the identified sentiment of the user identifying a level of commitment readiness among at least two sequentially increasing levels of commitment readiness, the at least two sequentially increasing levels including a penultimate level that indicates readiness to consider multiple options and including an ultimate level that indicates readiness to commit to one option among the multiple options; based on the identified level of commitment readiness among the at least two sequentially increasing levels of commitment readiness, determining whether the networked system is to respond to the communication; and in response to a determination to respond, generating a customized response and transmitting the customized response based on the identified level of commitment readiness among the at least two sequentially increasing levels of commitment readiness, over the network, to a device of the user.
17. A networked system comprising: one or more hardware processors; and a hardware storage device comprising instructions that when executed by the one or more hardware processors, cause the one or more hardware processors to perform operations comprising: receiving, over a network, a communication that is a part of a conversation involving one or more users, the networked system being a participant in the conversation; analyzing the communication, the analyzing including parsing key terms from the communication; identifying a sentiment of a user among the one or more users based on the parsed key terms, the identified sentiment of the user identifying a level of commitment readiness among at least two sequentially increasing levels of commitment readiness, the at least two sequentially increasing levels including a penultimate level that indicates readiness to consider multiple options and including an ultimate level that indicates readiness to commit to one option among the multiple options; based on the identified level of commitment readiness among the at least two sequentially increasing levels of commitment readiness, determining whether the networked system is to respond to the communication; and in response to a determination to respond, generating a customized response and transmitting the customized response based on the identified level of commitment readiness among the at least two sequentially increasing levels of commitment readiness, over the network, to a device of the user. 19. The system of claim 17 , wherein the determining whether to respond comprises detecting language in the communication that comprises a question directed to the networked system, a command directed to the networked system, or a reference to the networked system.