8. An apparatus, comprising: a receiver configured to receive a plurality of spoken utterances and record them in a database memory; and a processor configured to transcribe at least a portion of the plurality of spoken utterances occurring during a call, assign each of the plurality of spoken utterances with a corresponding set of first classifications, determine a confidence rating associated with each of the plurality of spoken utterances and the assigned set of first classifications, and perform at least one of reclassify the plurality of spoken utterances with new classifications based on at least one additional classification operation, and add the assigned first classifications and the corresponding plurality of spoken utterances to a training data set.
8. An apparatus, comprising: a receiver configured to receive a plurality of spoken utterances and record them in a database memory; and a processor configured to transcribe at least a portion of the plurality of spoken utterances occurring during a call, assign each of the plurality of spoken utterances with a corresponding set of first classifications, determine a confidence rating associated with each of the plurality of spoken utterances and the assigned set of first classifications, and perform at least one of reclassify the plurality of spoken utterances with new classifications based on at least one additional classification operation, and add the assigned first classifications and the corresponding plurality of spoken utterances to a training data set. 9. The apparatus of claim 8 , wherein the plurality of spoken utterances are user spoken utterances responsive to automated questions presented to the user during the call.