3. The computer program product recited in claim 2 , wherein the computer usable program code to analyze the textual content of the voice communication for second emotion content further comprises: computer usable program code to obtain at least one word of the textual content; computer usable program code to access a plurality of text-to-emotion definitions; and computer usable program code to compare the at least one word from the textual content to the plurality of text-to-emotion definitions.
3. The computer program product recited in claim 2 , wherein the computer usable program code to analyze the textual content of the voice communication for second emotion content further comprises: computer usable program code to obtain at least one word of the textual content; computer usable program code to access a plurality of text-to-emotion definitions; and computer usable program code to compare the at least one word from the textual content to the plurality of text-to-emotion definitions. 7. The computer program product recited in claim 3 , further comprising: computer usable program code to select a plurality of text-to-emotion definitions based on a speaker for the voice communication, an audience for the speaker of the voice communication and the circumstance of the voice communication; and computer usable program code to select a plurality of voice pattern-to-emotion definitions based on a speaker for the voice communication, an audience for the speaker of the voice communication and the circumstance of the voice communication.