7. The method of claim 1 , wherein the processing system is located on-board a vehicle.
1. A method for implementing an interactive automated system, comprising: using a telematics processing system located in proximity to a person, receiving in a first interaction an indication of intent from the person and, thereafter, in a second interaction that is separate from the first interaction, receiving from the person a spoken utterance associated with the indicated intent, wherein the spoken utterance associated with the indicated intent matches intended text of a type of intent available to the person; processing the spoken utterance of the second interaction using the processing system; transmitting the processed speech information to a remote data center using a wireless link; analyzing the transmitted processed speech information to scale and end-point the speech utterance; based upon the indicated intent, selecting at least one optimal speech recognition engine from a set of speech recognition engines; converting the analyzed speech information into packet data format; using an internet-protocol transport network, transporting the packet speech information to the selected at least one optimal speech recognition engine for translation of the converted speech information into text format; retrieving recognition results and an associated confidence score from the selected at least one optimal speech recognition engine; continuing an automated dialog with the person if the confidence score meets or exceeds a predetermined threshold for the best match; and selecting at least one alternative speech recognition engine to translate the converted speech information into text format if the confidence score is low such that it is below a predetermined threshold for the best match.