9. An adjustable interactive voice response (IVR) system, comprising: one or more servers programmed to: receive, over a network from a user, identification information relating to the user; provide the user with access to files within the IVR system, in response to validation of the identification information; receive from the user a search term corresponding to a verbal phrase recognizable in the IVR system, the received search term provided by the user via a displayed graphical user interface provided on an electronic device accessed by the user; transmit to the electronic device at least one of a listing of audio files and options files corresponding to the verbal phrase recognizable in the IVR system, the at least one of a listing of audio files and options files displayed on the graphical user interface; receive from the user a new verbal phrase to be recognized in the IVR system; and modify a system flow including at least one of the audio files or options files to correspond to the new verbal phrase.
13. The system of claim 9 , wherein the one or more servers are further programmed to transmit to the electronic device a properties file, audio file, and .GRXML file associated with the verbal phrase recognizable in the IVR system.