8. A computer program product, the computer program product comprising: a non-transitory computer readable storage medium having computer readable program code embodied therewith, the computer readable program code, executable by at least one processor of a computer, is configured to perform: in real time, while monitoring separate communications between pairs of users, wherein each of the pairs of users has a first user and a second user, generating a cumulative sentiment score representing a sentiment of the first user from each of the pairs of users during a period of time and an instantaneous sentiment score representing a sentiment of the first user from each of the pairs of users at a current time; displaying, in real time, an interactive dashboard with a visual representation for each of the pairs of users having a circular gauge representing the cumulative sentiment score and a bar graph representing the instantaneous sentiment score; in response to selection of one of the circular gauges by a manager, displaying options to enable reviewing a communication, listening to an on-going communication, and joining the on-going communication; and in response to selection of one of the options, enabling that option for the manager for the communications between the pair of users associated with the selected circular gauge.
10. The computer program product of claim 8 , wherein the computer readable program code, executable by the at least one processor of the computer, is configured to perform: generating a cumulative sentiment score representing a sentiment of the second user from each of the pairs of users during a period of time and an instantaneous sentiment score representing a sentiment of the second user from each of the pairs of users at a current time; and displaying the interactive dashboard with a visual representation for each of the pairs of users having a circular gauge representing the cumulative sentiment score of the second user and a bar graph representing the instantaneous sentiment score of the second user.