12. The method of claim 9 , wherein the IVR properties file further includes data to identify at least one of: acceptable answers to announcements, which audio files are output, which options files are executed, when an error announcement is played, when an exit announcement is played, where a call is transferred, or a number of times an announcement is repeated.
9. A method for providing an adjustable interactive voice response (IVR) system, the method comprising: receiving from a user a search term corresponding to a verbal phrase recognizable in the IVR system, the received search term provided by the user via a graphical user interface displayed on an electronic device accessed by the user, the graphical user interface configured to provide the user with access to files within the IVR system and allow the user to edit IVR system properties; transmitting to the electronic device a listing of audio files and options files corresponding to the verbal phrase recognizable in the IVR system, wherein the listing corresponding to the verbal phrase recognizable in the IVR system is rendered on the graphical user interface; editing an IVR properties file in response to user input received via the graphical user interface; and modifying an IVR system flow to correspond to the edited IVR properties file.