11. The computer-readable medium of claim 1 , further comprising instructions that, when executed by the computer, cause the computer to connect the first telecommunications terminal to the IVR system in response to the user selecting the IVR option.
1. A computer-readable medium having instructions stored thereon that, when executed by a computer, cause the computer to: open a short message service (SMS) menu selected by a user of a first telecommunications terminal; activate an interactive voice response (IVR) option selected from the SMS menu, wherein an IVR system prompts the user to supply spoken input, the spoken input comprising a spoken message; translate the spoken message to a text message; and transmit the text message to a second telecommunications terminal over a telecommunications network.