5. The communication system of claim 3 wherein the first communication device is a switch device or a server computer device, the first communication terminal is one of a caller communication terminal and an agent communication terminal and the second communication terminal is the other of the caller communication terminal and the agent communication terminal.
3. The communication system of claim 1 wherein at least one of the first communication terminal, the first communication device, and the second communication terminal is configured such that the first text data of the first audio answer is associated with an object representing the first audio question.