10. The method of claim 1 , further: after adjusting the confidence score that is associated with the provided answer to the question: identifying a different question-answer pair that (I) comprises (i) the question, and (ii) a different answer to the question, and (II) is associated with a different confidence score that is higher than the confidence score that is associated with the question-answer pair that comprises (i) the question, and (ii) the provided answer to the question; and providing, to the computing device, the different answer to the question.
1. A computer-implemented method comprising: providing, by a dialog engine of a computing device, an answer to a question; after providing the answer to the question, receiving, by the dialog engine, a voice input; determining, by the dialog engine, that the received voice input is classified as feedback that indicates satisfaction or dissatisfaction with the provided answer to the question; identifying, by the dialog engine, a predetermined feedback score that reflects an extent to which, in response to other questions, other users express satisfaction or dissatisfaction when speaking a particular term that is included in the received voice input; adjusting, based at least on the predetermined feedback score that is associated with a transcription of the received voice input, a confidence score that, based on prior selections of the provided answer to the question by other users, indicates an estimation of relevance of the provided answer to the question; and in response to a subsequent receipt of the question, selecting, by the answer generation engine, the answer or a different answer based at least on the adjusted confidence score.