4. The system of claim 1 , wherein communicating the set of trending terms further comprises instructions that, when executed, transmit the set of trending terms to a communication distributor.
1. A system for analyzing data relating to trends, which comprises: a processor; an analysis module, wherein the analysis module is a non-transitory computer readable medium operably connected to the processor, wherein the non-transitory computer readable medium comprises a plurality of instructions stored in association therewith that are accessible to, and executable by, the processor, wherein the plurality of instructions when executed: analyze a first plurality of communications occurring over a first time period based on voice data and non-voice data; determine a first plurality of terms based on the analyzed first plurality of communications; analyze a second plurality of communications occurring over a second time period based on voice data and non-voice data; determine a second plurality of terms based on the analyzed second plurality of communications; compare the terms of the first plurality of terms and the second plurality of terms based on one or more factors including a frequency of the terms in each of the first and second time periods; identify a set of trending terms based on the comparison of the terms without reference to a library of pre-defined terms; identify a subset of communications from the first and the second plurality of communications in which an identified trending term is absent; analyze the subset of communications to determine a signal associated with the identified absent trending term; and communicate the identified set of trending terms, the identified absent trending term, and the signal associated with the identified absent trending term to be displayed to a user; and a display device configured to display the identified set of trending terms, the identified absent trending term, and the signal associated with the identified absent trending term to a user.