13. The apparatus of claim 12 further comprising: code stored in the memory and operable to form a knowledge transfer template, the knowledge transfer template being configured to provide to the transition specialist lists of tasks to be accomplished during knowledge transfer engagements.
14. The apparatus of claim 13 further comprising: code stored in the memory and operable to present one or more web pages to the transition specialist to prompt the transition specialist to provide the information about the knowledge transfer engagement.