16. A method according to claim 11 , further comprising: comparing the voice recording for at least one of the candidates to a voice model for speech associated with a particular community, wherein the voice model is generated from voice samples of one or more individuals from the community; determining whether speech from the voice recording matches the speech of the community; and retaining the candidate on the list of candidates when the speech matches.
11. A method for providing recommendations for hiring agents within a call center environment, comprising steps of: maintaining a list of candidates for hire as agents within a call center; analyzing a voice recording from each of the candidates, comprising: measuring voice characteristics within the voice recording; and calculating a score for the voice recording based on the measured voice characteristics; comparing the voice recording to a voice model; increasing the voice recording score when the recording substantially resembles the voice model; applying a threshold to the increased voice recording score; retaining one or more of the candidates on the list of candidates for hire when the voice recording score for that candidate satisfies the threshold; and removing one or more of the candidates from the list when the voice recording score for that candidate fails to satisfy the threshhold; wherein the steps are performed by a suitably programmed computer.