9. The computer-implemented method of claim 8 , wherein updating the behavior measure comprises: computing one or more averages for the one or more factors; and generating the behavior measure based on an evaluation of the one or more averages using one or more thresholds.
8. A computer-implemented method for behavior evaluation of a user in a conversation session, comprising: receiving, by a processor of a computer, a message from a user device, wherein the conversation session is between the user and an electronic conversational agent; updating, based on the conversation session and one or more factors associated with the message, a behavior measure associated with the user; determining, based on analyzing the behavior measure in relation to one or more historical factors associated with a subset of other users of the electronic conversational agent, whether the user is exhibiting anomalous behavior; and when it is determined that the user is exhibiting anomalous behavior, providing an indication to the electronic conversational agent to adapt one or more future communications with the user device based on the determined anomalous behavior.