11. The computer-readable storage device of claim 7 , when the received utterance comprises a customer service representative request plus an intent, then disambiguating the received utterance further comprises concatenating prompts from a table of call types.
12. The computer-readable storage device of claim 11 , wherein when the received utterance comprises a customer service representative request plus the first intent and the second intent, then disambiguating the first intent and the second intent further comprises concatenating prompts from the table, wherein one of the first intent and the second intent having the lowest confidence score between the first intent and the second intent is played first and one of the first intent and the second intent having a highest confidence score between the first intent and the second intent is played last.