18. The computer-implemented method of claim 13 wherein said unstructured data includes social media data.
13. A computer-implemented method for analyzing data pertaining to at least an organization, said analyzing being responsive to a query, comprising: aggregating unstructured data from various data sources to form aggregated data; processing said aggregated data using natural language processing to generate a set of attributes, wherein said set of attributes are correlated with values of metadata specified in said query, said metadata pertaining experiences with said organization that give rise to said unstructured data, wherein each attribute within said set of attributes includes a topic, sentiment and emotion, and wherein the set of attributes represent a set of topics, a set of sentiments, and a set of emotions; calculating a polarity for the set of attributes, wherein the polarity is a percentage of the attributes within the set of attributes which have a positive sentiment versus a negative sentiment; extracting business risks from a risk control matrix for the organization; and processing said set of attributes to generate a set of insights by mapping the set of topics, the set of polarities and the set of emotions to the risk control matrix and a set of recommendations provided to response teams in the organization to improve an aspect of a governance, risk, and compliance program of said organization.