2. The system according to claim 1 , further comprising: a data normalization processor configured to atomize the data record for the monitored telephone conversation with respect to the multimedia data warehouse; and a link creation processor configured to create one or more logical links between the data record for the monitored telephone conversation and one or more data records within the multimedia data warehouse.
1. A system for data-mining a monitored telephone conversation, the system comprising: a multimedia data warehouse that stores a data record associated with a corresponding monitored telephone conversation; a data transformation processor configured to receive data from at least one data source, the received data including at least audio of a monitored telephone conversation and metadata information regarding the monitored telephone conversation; a data augmentation processor configured to augment the received data with data retrieved from one or more of a telephone subscriber database and a spatial information database based upon the metadata information regarding the monitored telephone conversation; a speech recognition processor configured to transcribe the monitored telephone conversation, detect a plurality of characteristics of the monitored telephone conversation, and associate the detected plurality of characteristics with a transcript of the monitored telephone conversation; and a data mapping processor configured to generate the data record for the monitored telephone conversation and store the data record to the multimedia data warehouse, the data record including at least the transcript of the monitored telephone conversation, the plurality of characteristics of the monitored telephone conversation, and the augmented received data that includes the audio, the metadata information, and the retrieved data.