22. The method as recited in claim 14 wherein said determining selects said user communication device from among said plurality of user communication devices because said user communication device is geographically the closest to said external device.
14. A method for using an observation platform with an external device, comprising: receiving external device information from an external device at a computer system, wherein said external device is one of a plurality of external devices networked to said computer system; determining, at said computer system, which user communication device of a plurality of user communication devices to send at least a portion of said external device information to, based on deriving context information from said external device information and analyzing said context information in view of a policy implemented in said computer system by a controlling enterprise; generating, at said computer system, a message for said user communication device based at least in part on said portion of said external device information; and relaying said message to said user communication device such that said message causes audio to be played at said user communication device.