15. A computer program product comprising: a computer readable storage medium; and program instructions residing in said storage medium for responding to a natural language question from a user by receiving the natural language question in a computer-readable form, analyzing the natural language question to find a plurality of key characteristics, matching a plurality of business processes from at least one business process repository to the key characteristics, ranking the plurality of matching business processes, by executing third instructions in the computer system, and recommending at least one particular business process from the plurality of matching business processes based on said ranking, including displaying information regarding the ranking of the matching business processes on a display device of the computer system as part of a user interface.
19. The computer program product of claim 15 wherein each business process in the repository is designated as one of three process types including idempotent, non-binding or retrieve-only.