9. The non-transitory storage medium according to claim 8 , wherein the operations further comprise using ontology elements associated with the enterprise information system as features for a clustering engine and then using at least some of the cluster names generated by the clustering engine to create the intent categories.
10. The non-transitory storage medium according to claim 9 , wherein the operations further comprise: identifying queries that do not match any of the created intent categories; submitting the identified queries to the clustering engine; generating new cluster names for the clusters of non-matching queries; and using the new cluster names to generate additional intent categories.