17. A processor readable non-transitory storage media that includes instructions for managing operations for organizations over a network, wherein execution of the instructions by one or more hardware processors performs actions, comprising: when a plurality of Operations events are provided, performing further actions, including: providing one or more event clusters that are associated with one or more Operations events of the plurality of Operations events, wherein the one or more Operations events are associated with the one or more event clusters based on one or more characteristics of the one or more Operations events; associating one or more resolution metrics with the one or more event clusters, wherein the association is based on one or more of human-validated interface applications or generalized models; employing a modeling engine to train one or more models based on the one or more Operations events, the one or more event clusters, and the one or more resolution metrics, wherein the trained model is configured to correlate and predict the one or more resolution metrics from one or more real-time Operations events; configuring and arranging another non-transitory computer readable media for storing the one or more trained models; storing the one or more trained models in the other non-transitory computer readable media; when the one or more real-time Operations events are provided, performing actions including: retrieving the one or more trained models from the other non-transitory computer readable memory; and employing the one or more trained models to identify the one or more resolution metrics that are associated with the one or more real-time Operations events.
21. The media of claim 17 , wherein associating, by the one or more processors, the one or more resolution metrics with the one or more event clusters, further comprises, associating one or more of, a time-to-resolve value, a number of responders required to resolve, one or more names of responders or teams required to resolve, or a priority of the incident in terms of operations and business impact.