9. A non-transitory tangible computer readable medium for controlling a computer and comprising a plurality of code segments for classifying a plurality of telephonic communications, the computer readable medium comprising: a code segment for receiving the plurality of telephonic communications, wherein each telephonic communication comprises at least one of voice data and event data; a code segment for receiving computer application data comprising data associated with at least one computer application in use during each of the telephonic communications; and, a code segment for analyzing at least two of the plurality of telephonic communications, the code segment comprising: a code segment for translating the voice data associated with each of the at least two of the plurality of telephonic communications into a text format, the text format defining a plurality of components; a code segment for classifying each of the at least two of the plurality of telephonic communications into one of a plurality of call set types; a code segment for classifying at least one of the event data and at least one of the plurality of components occurring during a time interval into one of a plurality of object types; and a code segment for comparing the computer application data associated with the time interval to at least one of the object type and the call set type.
13. The computer readable medium of claim 9 , further comprising: a code segment for generating output data indicative of a correlation of the computer application data to the call set type, the output data indicating one of either a correct correlation and an incorrect correlation; and a code segment for transmitting the generated output data.