20. The method of claim 16 , further comprising: updating the historical data to include the identified field data in association with the identified command and the identified type of enterprise work record.
16. A method comprising: parsing a first one or more text messages sent from the mobile device during a session to identify one of a plurality of commands and one of a plurality of types of the enterprise work records; determining, using historical data stored in a local memory and without querying the enterprise database, that the identified command and the identified type of enterprise work record were previously identified by parsing a previous one or more text messages sent from the mobile device during the session; identifying, responsive to the determination, one or more fields of the identified type of enterprise work record required by the enterprise database to be populated to carry out the identified command; sending a request message to the mobile device, the request message requesting user input to populate the one or more fields; parsing a second text message sent from the mobile device during the session to identify field data for the one or more fields; and sending instructions to the enterprise database to carry out the identified command with respect to the identified type of enterprise work record using the identified field data.