8. The system of claim 1 , further comprising at least one application service adapter to provide bi-directional translation between legacy protocols and the uniform system protocol.
9. The system of claim 8 , wherein said at least one application service adapter comprises (i) a first user application service adapter, the first user application service adapter communicating with the at least one of the users that employ the first user legacy protocol and with the system transaction manager, (ii) a second user application service adapter, the second user application service adapter communicating with the one or more users that employ the second user legacy protocol and with the system transaction manager, and providing the one or more users with the response, and (iii) a speech recognition service adapter, the speech recognition service adapter communicating with one or more speech recognition and transcription engines that employ a legacy protocol and with the system transaction manager, the speech recognition and transcription engine configured to receive the speech information request from the system transaction manager to generate a response to the speech information request and to transmit the response to the system transaction manager.