17. The non-transitory computer readable medium of claim 16 , wherein the instructions, if executed, result in: intelligently adapting the existing intent categories over a second subsequent period of time based on changes over time in searching terminology, said intelligent adapting of the existing intent categories including: receiving a second group of text questions logged for the one or more servers during the second subsequent period of time; identifying text questions from the second group that do not match with the existing intent categories; and modifying one of the existing intent categories based on information from the identified text questions of the second group.
18. The non-transitory computer readable medium of claim 17 , wherein the instructions, if executed, result in: processing the identified text questions of the second group using a cluster engine, wherein said one of the existing intent categories is modified based on an output of the cluster engine.