5. The method of claim 1 , wherein sending the answer to the second computing device further comprises: identifying, by one or more processors, that the sender has an online connection; and communicating, by one or more processors, the corresponding answer from the first computing device to the second computing device, wherein the answer appears on a display of the second computing device.
1. A method for communicating via an avatar, the method comprising: sending, by one or more processors, an email that includes an embedded avatar from a sender at a first computing device to a recipient at a second computing device; responsive to the recipient at the second computing device selecting the embedded avatar, providing, by one or more processors, an interface through which said recipient interacts to submit a query via the avatar; receiving, by one or more processors, the query via a communication protocol; parsing and analyzing, by one or more processors, the received query; retrieving, by one or more processors, an answer corresponding to the parsed and analyzed query from a mailbox of the sender, wherein the mailbox of the sender includes emails associated with the parsed and analyzed query; sending, by one or more processors, the answer to the second computing device; and initiating, by one or more processors, display of the answer via the avatar on the second computing device.