18. The method of claim 17 further comprising: wherein the handling of the textual message includes at least one of: playing the message, discarding the message, ignoring the message, delay playing of the message, and re-directing the message.
17. The method of claim 16 further comprising: receiving, at the terminal, a verbal command from the operator regarding how to handle the received textual message; and handling the textual message according to the verbal command.