9. The system of claim 7 wherein the end user access module is further executable by the processor to: calculate a churn rate from historical data; and generate a report that illustrates the churn rated versus classes of customers defined according to customer distribution relative to a selected customer attribute.
7. The system for managing churn of claim 1 wherein the end user access module is further executable by the processor to generate one or more reports configured to analyze churn based on customer data stored in the data mart.