13. A method according to claim 10 , further comprising: transmitting a text message to the message server upon the receipt of the call through the telephony interface.
10. A method for providing an automated call center inline architecture, comprising: maintaining prompts and a plurality of grammar references on a script engine; receiving a call through a telephony interface and collecting audio data using the prompts from the script engine, which are transmitted to the telephony interface via a message server; performing distributed speech recognition on a speech server, comprising: receiving the grammar references from the script engine via the message server and determining speech results by applying the grammar references to the audio data; forming a new grammar from the speech results; and identifying speech recognition results by applying the new grammar to the audio data; assigning a confidence level to each of the speech recognition results to provide an indication of accuracy of the distributed speech recognition; assigning a placeholder to at least a portion of the speech recognition results when the assigned confidence level for those results do not satisfy a predetermined threshold; performing an action based on a presence of the placeholder, wherein the action comprises querying the message server for additional speech recognition results; and receiving the speech recognition results and the placeholder as a display on an agent console.