5. The method as defined in claim 1 wherein the at least one action item is selected from a new product offering, a new service offering, a product update, a service update, or combinations thereof.
1. An interactive method for generating at least one action item, comprising: selecting data related to a vehicle relationship event; via a device with access to a website, generating a blog based on the selected data; via the device with access to the website, posting the blog on the website; via an information retrieval reporting system operating one or more algorithms, generating a first set of tags from the blog; posting at least one blog post on the website in response to the blog; via the information retrieval reporting system operating the one or more algorithms, generating a second set of tags from the at least one blog post; via the information retrieval reporting system operating the one or more algorithms, recognizing a semantic relationship between the first set of tags and the second set of tags; and via the information retrieval reporting system operating the one or more algorithms, creating the at least one action item based on the semantic relationship.