7. The method of claim 6 , further comprising: combining said cleansed, transformed, and structured representations with additional structured data.
6. The method of claim 5 , further comprising: a classifier receiving said data matrix for each level in a category tree; said classifier using at least one classification algorithm to label said data matrices, wherein said labeled data matrices yield labeled documents that comprise cleansed, transformed, and structured representations of an original, transcribed or typed and unstructured text interaction history.