10. The method of claim 9 , wherein outputting, by the NLP system, a guidance output based on the aggregate feedback information, comprises generating the guidance output in response to a number of sources of the feedback reaching or exceeding a predetermined threshold value.
9. The method of claim 1 , wherein generating, by the NLP system, aggregate feedback information based on the identified feedback information comprises updating the aggregate feedback information based on the identified terms or phrases, wherein updating the aggregate feedback information comprises at least one of generating a new entry in the aggregate feedback information corresponding to a type of feedback associated with the identified terms or phrases, or updating a count of a number of sources of feedback providing the type of feedback.