17. A system comprising: a processor of a machine; a user interface module to cause presentation of a message interface that is used, by a user, to report an issue affecting the user to a content submission system, the message interface including a short text field that receives at least one keyword that summarizes the issue being reported and a separate description field for textual input of a description of the issue being reported; and a search module to, in response to detection of completion of entry of the at least one keyword in the short text field, automatically, based on an auto-search feature being turned on and without receiving a selection of a button that triggers a search, perform, using the processor of the machine, the search of a content database for previously submitted content comprising one or more issues reported by other users that matches the at least one keyword that summarizes the issue being reported, and to cause display of a results list in proximity to the short text field on the message interface, the results list comprising a selectable title and a separately selectable link for each result in the results list that corresponds to the previously submitted content that matches the at least one keyword that summarizes the issue being reported, the previously submitted content being previously submitted messages reporting issues to the content submission system.
18. The system of claim 17 , further comprising a template module that automatically populates the description field of the message interface using a portion of the previously submitted content that is retrieved from the content database in response to receiving a selection of one selectable title from the results list, the description field used to generate and submit a new message reporting the issue.