15. The non-transitory machine-readable storage medium of claim 14 , wherein the text from the first user is a question regarding a product.
14. A non-transitory machine-readable storage medium having embodied thereon instructions executable by one or more machines to perform operations comprising: receiving text from a first user, the text in a first language and pertaining to a first of a plurality of documents; retrieving contextual information about the first of the plurality of documents; translating the text to a second language; locating, in a database, a plurality of text objects, in the second language, similar to the translated text, each text object comprising textual information pertaining to at least one listing; ranking the plurality of text objects similar to the translated text based on a comparison of the contextual information about the first of the plurality of documents and contextual information stored in the database for documents similar to the translated text; translating at least one of the ranked plurality of text objects to the first language; and presenting a subset of the ranked plurality of text objects to the first user.