15. The method of claim 14 wherein the business process is a model for the handling of letters received by a company and the specialist descriptions are of different specialist areas of the company.
14. A computer system for controlling the flow of documents through a business process comprising: a) means for providing the documents in digital form to a computer system containing a model of a business process to be controlled by the computer system; b) workflow administration means for defining what information is to be extracted from the documents; c) textmining means for analyzing the digitized documents using natural language processing to extract content from the digitized documents called for by the workflow administration means; d) specialist means for specifying specialist descriptions in the form of directed acyclic graphs to automatically compare with the extracted content using a parsing process to direct the document to at least one of a plurality of different specific work areas involved in the business process; e) operative means for performing functions called for by the modeled business process at the at least one of the plurality of different specific work areas using information extracted from the documents.