1. A method comprising; receiving a communication from a source, wherein the communication is associated with an account, and wherein the account is associated with the source; determining, at a processor, whether a time period satisfies a threshold time period, wherein the time period is associated with a voice message box, wherein the voice message box is associated with the account, wherein the voice message box is associated with a particular status, and wherein the particular status is associated with an available capacity of the voice message box; and routing the communication to a first destination based on a determination that the time period satisfies the threshold time period.
4. The method of claim 1 , wherein the communication is a voice over internet protocol call or a public telephone network call.