24. The system of claim 23 further comprising a network.
23. A computer system comprising: a processor; and a computer readable hardware storage device storing a computer program product, the computer program product comprising instructions for causing the processor to: access information for a graphical user interface that when rendered on a display device displays an identifying characteristic associated with a second person's contact information; detect a first's person selection of a hotkey combination that specifies that the first user has selected textual information in the graphical user interface; identify, based on detection of the hotkey combination, that the selected textual information is the identifying characteristic displayed in the graphical user interface; determine a type of the identifying characteristic that is selected in the graphical user interface and that is identified by the selection of the hotkey combination, with the type of the identifying characteristic comprising one or more of a telephone number for the second person, a name of the second person, and an image associated with the second person; determine, based on the identifying characteristic that is selected in the graphical user interface and that is identified by the selection of the hotkey combination and the type of the identifying characteristic that is selected in the graphical user interface and that is identified by the selection of the hotkey combination, contact information for the second person; and launch a communication mode, with the communication mode using the contact information for the second person to establish a communication with the second person.