15. A computer-readable storage medium that is not a transient signal, the computer-readable medium comprising executable instructions, which when executed by a processor, cause the processor to perform operations comprising: receiving a telephonic communication comprising speech transcribing the telephonic communication to generate a transcript; detecting a tone generated by a telephone within the telephonic communication; and responsive to detecting the tone, supplementing the transcript with additional information.
17. The computer-readable storage medium of claim 15 , wherein the operation of supplementing the transcript with additional information comprises supplementing a portion of the transcript associated with a predetermined amount of time with the additional information.