13. An interactive voice response mapping system (IVRMS) used in a transaction between a waiting party and a queuing party, the queuing party having a queuing calling system (QCS), the IVRMS adapted to communicate with the QCS to extract navigational information from the QCS and at least partially generate an IVR map of the QCS, wherein the IVRMS designates at least one queuing party as frequently changing, and performs frequent IVR map validation for the at least one queuing party.
14. The IVRMS of claim 13 , wherein the IVRMS is adapted to perform additional IVR map validation under preselected circumstances.