1. A method of processing a text message from a mobile station at a third party provider via text messaging, the method comprising: receiving the text message from the mobile station via a receiver of a computing device, wherein the text message comprises a transaction request from a user; parsing the message, via a processor of the computing device, and performing a natural language interpretation of the message to identify at least one emotion related keyword or phrase included in the message; processing the parsed message, via the processor, to determine the user's requested objective from the transaction request; assigning an emotion status to the message, via the processor, based on the identified at least one emotion related keyword or phrase; generating a response to the message based on the user's requested objective and the assigned emotion status, wherein the response comprises a pre-defined return text message acknowledging the user's requested objective corresponding to the transaction and an incentive based on the assigned emotional status; if a confidence of the generated response exceeds a threshold sending the response to the mobile station, via a transmitter of the computing device, and otherwise sending the response to a live agent for correction, sending the corrected response to the mobile station and storing the corrected response as the pre-defined return text message.