1. A computer-implemented method for consolidating call events between a user, a service provider, and a business application, comprising: (i) receiving from a user device, information associated with a business application contact; (ii) searching a contact database for one or more entries matching the business application contact; (iii) transmitting the one or more entries to the user device; (iv) receiving from the user device an option to initiate a telecommunication session with one of the one or more entries matching the business application contact; (v) transmitting call control information to the service provider; (vi) receiving, from the service provider, information associated with a first call event for the telecommunication session; (vii) creating a call record using the information associated with the first call event for the telecommunication session; (viii) receiving, from the service provider, information associated with an additional call event for the telecommunication session; (ix) updating the call record using the information associated with the additional call event; (x) repeating steps (viii) and (ix) until the information associated with one of the additional call events indicates the telecommunication session has ended; and (xi) sending a request to insert the call record into a user's email account using one or more email provider application programming interfaces (APIs).