1. A method comprising: transmitting a first message associated with a customer to a server associated with a vendor, the first message comprising first order information that identifies a first order of the customer from the vendor and an ordering function to perform with respect to the first order; receiving, from the server, a second message, the second message comprising second order information associated with the first order, the second order information based on the ordering function included in the first message and different from the first order information; wherein the second order information identifies, according to a predefined format, a plurality of physical components of a product associated with the first order; wherein the plurality of physical components were not identified in the first message; in response to receiving the second message, automatically updating an inventory of a customer database to include the second order information that identifies the plurality of physical components; wherein the inventory of the customer database did not previously include the second order information that identifies the plurality of physical components; wherein updating the inventory of the customer database to include the second order information comprises mapping the second order information that identifies a plurality of components of a product associated with the first order from the predefined format to a different format used in the customer database; wherein the method is performed by one or more computing devices.