1. A method comprising: receiving a service request for at least one managed computer system from an entity, the entity having an access right for requesting the received service request of the managed computer system; subsequent to the service request receiving a primary authorization, determining whether or not the service request requires secondary authorization, said determination being made according to a context of the managed computer system and an authorization profile for the received service request, the authorization profile for the received service request being retrieved from at least one knowledge system associated with the managed computer system; selectively sending, based upon the determination, at least one of (a) the service request and (b) a secondary authorization request to a secondary authorization management system for resolution; resolving, by the secondary authorization management system, the secondary authorization request; and returning, by the secondary authorization management system, a resolution of the secondary authorization request.