1. A process comprising: providing a computer-implemented decision management system which applies strategies to determine actions to be taken with respect to clients of an organization, monitors results of the applied strategies, and modifies the applied strategies in accordance with the monitored results; simulating the effect of a respective strategy by the decision management system before being applied in production by the decision management system by applying said respective strategy to client data, to thereby simulate client travel through said respective strategy, said respective strategy having decision points; and tracking what type of client traveled through a respective decision point in said respective strategy during said simulating.