1. A method, comprising: performing operations as follows on a processor: communicating with a data processing system to collect empirical data associated with operations of the data processing system; communicating with a customer feedback system to collect user sentiment data associated with the data processing system; generating an operational status of the data processing system based on the empirical data; generating a sentimental status of the data processing system based on the user sentiment data; and generating a composite status of the data processing system based on the operational status and the sentimental status.