1. A system for assisting a user with configuration management, comprising: a configuration management database system having a plurality of configuration items; and an external application that is external to the configuration management database system, wherein the configuration management database system is configured to cause at least one processor to associate an invocation string with a first configuration item and the external application based on a plurality of objects, the at least one processor being a hardware device, the plurality of objects including, an interface object for interfacing with the external application, the interface object including information indicating a manner in which the external application is to be launched and indicating the invocation string providing information for launching the external application; an application object for identifying the external application; first relationship objects for linking configuration items with interface objects including a first relationship object for identifying the interface object associated with the first configuration item; and second relationship objects for linking application objects to the interface objects including a second relationship object for identifying the interface object associated with the application object corresponding to the external application, wherein the configuration management database system is configured to cause the at least one processor to obtain information from the first configuration item based on the plurality of objects, wherein the configuration management database system is configured to cause the at least one processor to insert the information from the first configuration item into the invocation string to create an application execution command based on the interface object, wherein the configuration management database system is configured to cause the at least one processor to cause the external application to execute independently of the configuration management database system based on the application execution command.