1. An emotion recognition apparatus, comprising: a data collection unit configured to collect sensing data from a terminal; a first emotion value acquisition unit configured to acquire a first emotion value corresponding to a first axis of a multidimensional emotion model based on an amount or an intensity of the sensing data; a second emotion value acquisition unit configured to acquire a second emotion value corresponding to a second axis of the multidimensional emotion model based on a textual meaning of the sensing data; and an emotion estimation unit configured to estimate an emotional state of a user based on the first emotion value and the second emotion value.