1. A computer-implemented method stored on computer readable non-transitory media, comprising: accessing one or more data fields within a file; mapping on a display computer system the accessed one or more data fields to data from one or more data sources that relate to situations from clustering messages received from managed infrastructure, the mapping being performed based on a input of the situation summaries using a graphical interface; and displaying on the display computer system a dashboard of situations relative to summaries from clustering messages received from managed infrastructure, wherein the dashboard includes at least one of actions that a user can take relative to clustered messages.