1. A computer-implemented method for processing application logs in a computer telephony integration environment, the method comprising: receiving a request for information associated with a specific transaction performed in the computer telephony integration environment; responsive to the request, retrieving a first plurality of transaction logs from a respective first plurality of applications in the computer telephony integration environment wherein the transaction logs include log data indicative of when and where phone calls have been processed; determining a second plurality of transaction logs by determining which of the first plurality of transaction logs includes an indication of the specific transaction; and displaying information indicating the second plurality of transaction logs.