1. A method for routing an interaction utilizing language assignment, in a contact center operation system which comprises at least an interactive voice response system, interaction routing means, and a plurality of endpoints, comprising the steps of: a. receiving an inbound interaction by the contact center operation system wherein the inbound interaction is received at a first endpoint; b. determining the language assignment of the inbound interaction by the first endpoint, wherein the language assignment comprises a reference means; and c. routing the inbound interaction based on the reference means to an other endpoint in the contact center operation system; and d. reviewing the reference means by the system to determine other response routes.