1. A computer-implemented method of tracking correspondence between users and contacts in a tracking system, the method comprising: monitoring electronic mail messages between a user and a contact; upon detecting an electronic mail message, automatically copying the electronic mail message to the tracking system; parsing the electronic mail message to determine a sender and a recipient of the message; searching a database of the tracking system for the sender and the recipient; and adding the electronic mail message to an activity record for the contact if the sender or recipient is found in the database.