1. A method for diagnosing a problem of a software product running in a cloud environment, comprising: receiving a problem in the operation of the monitored software product from a diagnosis agent deployed on a node in the cloud environment; capturing the cloud environment including the software product, and deploying the captured cloud environment in a diagnosis cloud, and the step comprising: deploying the image of each node of the cloud environment in the diagnosis cloud; and applying corresponding configuration data for a cluster system deployed in the cloud environment to configure each node in the diagnosis cloud.