1. A method for managing information technology (IT) processes for a computer network, comprising: receiving an incident report, including associated data, from an application monitoring resources on the computer network; automatically identifying additional data associated with the computer network resources to be obtained based on the incident report; automatically obtaining the identified additional data; automatically identifying related data in a historical database based on the incident report and/or the additional data; automatically retrieving the identified related historical data; and analyzing the incident report, the additional data and/or the related historical data to identify responsive process to respond to the incident report.