1. An interaction router, comprising: a first interface for receiving information from an interaction switching element, the information regarding an interaction received at the switching element to be routed; second interface coupled to a wide area network (WAN); and a machine-readable medium storing instructions configured to be executed by a processor, the instructions including: receiving via the first interface a request for routing the interaction; executing a routing strategy in response to the request, the routing strategy including a link to a business process hosted by a remote server coupled to the interaction router over the wide area network; transmitting, in response to the link in the routing strategy, a request to the remote server over the second interface for executing the business process associated with the link, wherein in executing the business process, the remote server is configured to perform a lookup of one or more business rules from a first database and retrieve data from a second database, and process the retrieved data against the one or more business rules for dynamically generating one or more executable routing instructions; receiving the executable routing instructions from the remote server over the wide area network; and executing the executable instructions as part of the routing strategy for routing the interaction to a routing destination.