1. A method for providing an augmented conversational understanding agent, the method comprising: receiving, by an agent, at least one natural language phrase from a user, wherein the at least one natural language phrase is associated with a conversation between the user and at least one second user; identifying a context associated with the at least one natural language phrase; and performing an agent action associated with the identified context according to the at least one natural language phrase; and displaying a result associated with performing the agent action.