1. A system for remotely monitoring an individual, the system comprising: a remote apparatus for interacting with the individual, the remote apparatus being in communication with a server system via a communication network; the server system comprising: a script generator for generating a script program from a set of queries and sending the script program to the remote apparatus, the script program being executable by the remote apparatus to communicate the set of queries to the individual, to receive responses to the set of queries, and to transmit the responses from the remote apparatus to the server over the communication network; a database accessible by the script generator for storing the script program, the queries, the responses to the set of queries, and individual profiles; and an answering service; and wherein the remote apparatus comprises: a communication component for receiving the script program from the server and for transmitting the responses to the server; a user interface comprising a microphone, speaker and a voice communication button; and a processor connected to the communication component and the user interface for executing the script program to communicate the set of queries to the individual, to receive the responses to the set of queries from the user interface, and to transmit the responses to the server, wherein when the voice communication button is activated, the answering service sends a series of questions as voice communication from a stored set of questions to the remote apparatus for the individual to respond to, stores responses to each provided question in the series of questions and provides a service based on the individual's response to the questions.