1. A method in a computer system for generating a help file having topics, the method comprising: collecting failed user queries, a user query being a query submitted by a user for searching the help file to identify topics relevant to the user query and a failed user query being a user query in which the identified topics after being presented to the user were considered to be not relevant to the user query; receiving a selection of a topic that was not identified as being relevant to a failed user query; receiving a selection of some of the collected failed user queries; and modifying the help file so that the selected topic is more likely identified as being relevant to the selected user queries so that when a user submits one of the selected user queries to search the modified help file the selected topic is identified as being relevant to the submitted user query.