1. An internet protocol television system, comprising: a memory storing computer instructions; and a controller circuit coupled with the memory, wherein the controller circuit, responsive to executing the computer instructions, performs operations comprising: obtaining moving images of a user of a user mobile device; analyzing the moving images to detect mine physical gestures of the user, wherein the physical gestures of the user are traits of the user; causing a set-top box in communication with the internet protocol television system to present on a display an avatar having characteristics that correlate to the moving images, wherein physical gestures of the avatar correlate with the determined physical gestures of the user; receiving from the set-top box one or more responses associated with the user, wherein the one or more responses are generated by the set-top box based on a communication exchange between the avatar and the user, wherein the avatar utilizes the physical gestures in combination with speech to convey information during the communication exchange; identifying from the one or more responses an opportunity for the user to engage a tour guide system; establishing a communication session with the tour guide system and a language translation system; generating an adapted avatar by adapting the characteristics of the avatar at least in part according to instructions supplied by the tour guide system and the physical gestures of the user, wherein selected characteristics of the avatar are retained in the adapted avatar based on behavior modeling of previous guided tours provided by the set-top box for the user; identifying from the one or more responses a request for a tour of a location; transmitting to the language translation system content in a language format other than a language understood by the user; receiving from the language translation system a translation of the content in the language understood by the user; and causing the set-top box to present to the user mobile device the adapted avatar presenting the tour of the location and the translated content in the language understood by the user and utilizing the physical gestures of the user, wherein the tour of the location is presented via the adapted avatar based on location coordinates provided by the user mobile device.