1. A method, comprising: receiving a search query from a user interface; performing a keyword search at a computer device based on the search query to generate keyword search results; performing a natural language search of a frequently-asked question database based on the search query to generate frequently-asked question search results; and outputting a display page for display at a display device, wherein the display page categorizes the keyword search results and the frequently-asked question search results into a plurality of categories, wherein each category of the display page includes a category title, a first column, and a second column adjacent to the first column, wherein the first column includes a keyword search result associated with the category, and wherein the second column includes a frequently-asked question search result associated with the category.