1. An information communication system in which agent terminals for user and an agent access server are connected through a communication network, and plural dedicated servers for processing various special functions are connected to this agent access server, wherein the agent terminal comprises: means for forming character of a predetermined shape to have ability to display the character; means for permitting conversation between character and user; means for transmitting personal information, etc. of user obtained through conversation to the agent access server; and means for displaying information from the agent access server in a form such that the character introduces that information, wherein the agent access server has a function to analyse access from the agent terminal to select any one of the dedicated servers in accordance with analysis result thereof to send out information from the agent terminal to the selected dedicated server and a function to send out answer information from the selected dedicated server to the agent terminal, and wherein the plural dedicated servers comprise means for storing personal information from the agent access server as a whole to select information useful for user on the basis of the personal information to send out the selected information to the agent access server.