1. A method which uses a processor operating in conjunction with a display device to initiate an engagement to transfer knowledge from first workers to second workers, the method comprising: presenting one or more on-line forms to a user involved in the engagement; receiving, from the user entering information in the on-line forms, information about the knowledge transfer; and using the user-provided information, creating a set of web pages accessible by respective first workers and respective second workers for conducting the transfer of the knowledge from the respective first workers to the respective second workers.