1. A method for identifying query intent, comprising: using natural language analysis to identify multiple different queries that use different natural language formations to request similar information; identifying intent categories for all of the identified queries requesting similar information; formulating natural language words or phrases, or various combinations of natural language words or phrases, for each of the identified intent categories, the formulated natural language words or phrases summarizing in a natural language word formation a common generalized information request intent for all of the different natural language formations associated with the same intent categories; and associating intent responses with the formulated natural language words or phrases for each of the intent categories that provide common responses applicable to all of the queries in the same intent categories.