1. A method for use in a first device to configure a second device to perform data synchronization with the first device in a directory assistance system, said method comprising the steps of: storing at a directory assistance system personal contacts connection information in a folder associated with a user; receiving a communication at said directory system from said user, wherein a profile including said folder associated with said user is identified by said system using a code identifying said user; as part of said received communication, receiving a request for synchronization of a second set of personal contacts connection information from a personal information manager (PIM) of said user with said personal contacts connection information in said folder at said system associated with said user; transmitting to the second device from a first device at said system, via a communication connection, instructions for generating a web-based user interface on the second device, said web-based user interface for use on said second device being the same interface as used on said first device, the user interface being programmed to elicit from a user at the second device information identifying said personal information manager (PIM) used on the second device, and to transmit the information to the first device at said system via the communication connection; and providing to the second device via the communication connection a synchronization package based on the PIM-identifying information where the PIM-identifying information is determined by the user interface by detecting settings on the second device, the synchronization package including a synchronization application, the synchronization application being installed on the second device to be utilized via said web-based user interface, the web-based user interface also being programmed to elicit from the user synchronization information regarding data to be synchronized, and to provide the synchronization information to the synchronization application installed on the second device from said first device at said system.