1. A method, comprising: providing, by a virtual reality environment rendering module, a virtual reality environment representative of or associated with one or more of a contact center, a predictive dialer, and media collaboration session, the virtual reality environment comprising virtual objects associated with a plurality of human entities; detecting, by an interrupt module, one or more trigger events; and in response, performing at least one of the following steps: (a) providing, by an information manager through the virtual reality environment to a human entity, information associated with another entity corresponding to a selected monitored virtual object; and (b) establishing a communication session, through the virtual environment, between at least first and second of the human entities.