1. A method comprising: determining, by a control system, a particular assistance mode associated with an account, wherein the particular assistance mode specifies (i) particular operations for an aerial vehicle to carry out in order to obtain sensor data providing environment information corresponding to a location associated with the account and (ii) feedback processes to provide feedback, via a feedback system associated with the account, that corresponds to respective environment information; transmitting, by the control system to the aerial vehicle, at least an indication of the particular operations corresponding to the particular assistance mode; receiving, by the control system, environment information for the location associated with the account, wherein the received environment information is based on the particular operations corresponding to the particular assistance mode; and based on the received environment information for the location associated with the account, applying, by the control system, the specified feedback processes to initiate feedback in accordance with the particular assistance mode via the associated feedback system.