1. A computer-implemented method of tracking correspondence between a plurality of users, associated with an electronic mail system, and contacts in a tracking system, the method comprising: executing said tracking system, wherein the tracking system has a database storing activity records of contacts, such that each contact has an associated activity record containing a log of ongoing interaction between the given contact and a plurality of users in an organization, the associated activity record being organized such that the plurality of users coordinate managing interactions with the given contact, the tracking system being structured by contact for automated logging of information in the associated activity record for the given contact, wherein the executing of the tracking system includes: monitoring electronic mail messages associated with the plurality of users; upon detecting an electronic mail message, automatically copying the electronic mail message to the tracking system, the electronic mail message having a sender and a recipient; parsing the copied electronic mail message to determine the sender and the recipient of the message; searching the database of the tracking system; checking whether the determined sender or the determined recipient is a contact stored in the database of the tracking system, and if so, said checking providing a resultant contact, the contacts being different from the plurality of user; automatically adding the copied electronic mail message, without user manual operation or command, to the activity record of the tracking system associated with the resultant contact if the determined sender or the determined recipient is found to be a contact in the database of the tracking system, wherein adding the copied electronic mail message to the activity record further includes: adding to the activity record an indication as to whether the copied electronic mail message is inbound activity or outbound activity; adding to the log of the activity record information associated with the electronic mail message that allows tracking of an ongoing interaction with the resultant contact, wherein the information associated with the electronic mail message includes at least one of: date and time, sender, recipient, title, subject, short description, long description, and identification of the interaction as an electronic mail message; and making the copied electronic mail message available from the information stored in the activity records of the tracking system to the plurality of users for viewing in relation to the resultant contact; and analyzing the information added to each activity record to measure activity-based metrics for improving contact interactions among the plurality of users, said analyzing including outputting activity-based measurements to the plurality of users in a manner enabling improved contact interactions.