1. An enhanced directory assistance system, said system comprising: a database for storing at least one subscriber emergency profile, said subscriber emergency profile having one or more instructions to be carried out in the case of an emergency and also having an identifier for identifying a mobile device of a corresponding subscriber; an operator terminal for receiving an incoming communication from one or more callers from the mobile device of said subscriber; wherein when said communication is received, said operator terminal recalls said subscriber emergency profile and carries out said one or more instructions.