1. A robot, comprising: a microprocessor programmed to: perform a customer service task at a service location; access a data exchange protocol comprising a stored robot portion and an expected human response; initiate a verification process comprising causing the robot to perform the stored robot portion; observe an observed response comprising actions of a human at the service location; determine whether the observed response is substantially equivalent to the expected human response; upon determining the observed response is substantially equivalent to the expected human response, operating the robot in a validated mode to perform the customer service task; and upon determining the observed response is not substantially equivalent to the expected human response, operating the robot in a non-validated mode.