1. A method comprising: receiving, at a processor of a computing device, an audio voice signal of a first call participant during a first call, wherein the first call is a communication across a communication network; determining, by the processor of the computing device, an identity of the first call participant; determining, by the processor of the computing device, a speech to text profile associated with the identity of the first call participant, wherein the speech to text profile comprises at least one rule for transcribing a word in the audio voice signal into text; and generating, by the processor of the computing device, a text output, wherein the text output is a transcribed version of a plurality of words identified in the audio voice signal of the first call participant, and further wherein at least one of the plurality of words identified is identified using the at least one rule.