1. A system comprising: a non-transitory memory; and one or more hardware processors coupled to the non-transitory memory and configured to read instructions from the non-transitory memory to cause the system to perform operations comprising: detecting a shake event at a mobile device corresponding to the mobile device being shaken by a user without the user of the mobile device being requested to shake the mobile device; identifying the shake event as an intentional shake event based on a detection of an amount of movements of the mobile device; responsive to identifying the shake event as an intentional shake event, determining help content to display for an application being utilized when the intentional shake event is identified, based on comparing a location associated with an account corresponding to the user with a geographic location of the mobile device when the intentional shake event is identified; and displaying the help content.