1. A support system for a delivery/collection business having a server, a delivery/collection control terminal, and a terminal at a transfer point, which are disposed in different human language areas and connected together via a network, wherein said server comprises: an instruction-information generator which generates instruction information including delivery destination/collection destination information and transfer point information for instructing a driver regarding handling of delivery/collection of a freight package in a first human language; a dispatch-memory information section which stores vehicle information for controlling a vehicle used in delivery/collection business; and an instruction-information transmission section which transmits the generated instruction information in the first human language toward said delivery/collection control terminal and said terminal at the transfer point used in the delivery/collection of the package based on said vehicle information, said delivery/collection control terminal comprises: an instruction-information reception section which receives the instruction information in the first human language transmitted from said server; a human language specifying section which specifies a second human language to be used in an area belonging to one of a delivery destination/collection destination of the package and a current location of said delivery/collection control terminal, based on one of the delivery destination/collection destination information and information of the current location thereof based on said vehicle information; a translation section which translates the instruction information in the second human language; and a display section which displays the instruction information translated in the second human language for a driver of an area of the second human language, and said terminal at the transfer point comprises: an instruction-information reception section which receives the instruction information in the first human language transmitted from said server; a human language specifying section which specifies a third human language to be used in an area belonging to one of a transfer point of the package and the current location of said terminal at the transfer point, based on one of the transfer point information and the information of the current location thereof based on said vehicle information; a translation section which translates the instruction information in the specified third human language; and a display section which displays the instruction information translated in the third human language for a driver of an area of the third human language, wherein said delivery/collection control terminal is used by a driver of an area of a human language different from the first human language, and wherein said terminal at the transfer point is used by a driver of an area of a human language different from the first and second human languages.