1. A call handling system, comprising: a call interface configured for receiving call information, wherein the call information conveys substantially any of an emergency related matter or a non emergency related matter; a processor communicatively coupled to the call interface and configured for processing the call information to initiate a protocol; and a display unit configured for displaying keys, wherein selected said keys change a course of the protocol by providing at least one of instructions for the call handler to respond to a situation, recommendations of types of responders and recommendations of the priority of the responders.