1. A method of knowledge sharing using a computer system, the method comprising: receiving a question electronically submitted by a user; selecting, in real time, at least one expert based on the question; forwarding the question and at least one response option to the at least one expert using a first computer interface; monitoring selected response options from the at least one expert; temporarily removing the at least on expert from a list of available experts responsive to receiving no action from the at least one expert or receiving a deferral from the at least one expert; and selectively presenting the selected response options to the user using a second computer interface, responsive to receiving at least one of the selected response options.