1. A method for assisting a user, the method comprising: receiving an input in a computer system in response to the user dragging an electronic message object from an electronic message program and dropping the electronic message object in a graphical user interface of a business-specific application program, the electronic message program and the business-specific application program being different programs; extracting, upon receiving the input, an information portion from the electronic message object; searching, in response to the information portion, a data repository for a record by using the information portion extracted from the electronic message object as a search parameter, wherein the business-specific application program accesses one or more records in the data repository based on the search parameter; and outputting a result of the searching in the graphical user interface of the business-specific application program, wherein the result comprises an identifier for the record.