1. A method for generating a report indicating job availability, comprising: displaying a selected assignment group; displaying a number of status messages received by a technician in the selected assignment group, the status messages indicating that no jobs are available for the technician; determining an amount of lost time associated with the technician in the selected assignment group, the lost time comprising a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job; and displaying the amount of lost time associated with the technician in the selected assignment group.