1. A method for identifying topical influence in a social networking system implemented using a database system, the method comprising: identifying, at a server associated with the database system, a first user associated with a feed item stored in a database of the database system, the feed item capable of being provided for inclusion in a feed of the social networking system; identifying a topic associated with the first user or with the feed item; determining that the first user is a topical influencer of the identified topic in the social networking system based on one or more factors, the topical influencer being a contributor of information associated with the identified topic, the one or more factors related to dissemination of the contributed information to other entities in the social networking system; generating, responsive to determining that the first user is the topical influencer, a recommendation of at least one action taken by the first user, the at least one action being related to the identified topic and the at least one action being related to at least one customer relationship management (CRM) record of a CRM system; determining that a further feed item comprising content authored by a second user of the social networking system is related to both the topic and the CRM record; and automatically providing, responsive to determining that the further feed item comprising the content authored by the second user is related to both the topic and the CRM record, the recommendation to a device of the second user, the recommendation configurable to be displayed in association with a visual indicator at a display of the device, the visual indicator configurable to indicate that the first user is the topical influencer.