1. A method, comprising: defining, on a central hosted component, a new rule for determining an action item that is usable to modify insurance related processing workflows on a plurality of remote, installed application components that interact with the central hosted component, wherein the plurality of remote, installed application components are associated with different insurance carriers; obtaining, from a remote, installed application component included in the plurality of remote, installed application components, insurance related data associated with an insurance entity on which a workflow on the remote, installed application component is operating; determining, based at least in part on the defined new rule and data aggregated from at least some of the other remote, installed application components included in the plurality of remote, installed application components that are associated with different insurance carriers, that a new action item to be executed on the remote, installed application component should be generated; generating, at the central hosted component, the new action item based at least in part on the determination; and communicating, to the remote, installed application component, the generated new action item to be executed by the remote, installed application component, wherein the new action item, when executed by the remote, installed application component, modifies the workflow on the remote, installed application component without modifying application code on the remote, installed application component.