1. A communications system for providing a service comprising: an interface configured to: receive a directory assistance call from a caller seeking a desired listing from among a plurality of available desired listing; a processor configured to: obtain a stored profile associated with the caller, the profile including at least one delivery preference set by said caller relating to the format in which said caller desires to have said desired listing delivered; and a device configured to: provide a telephone number associated with the desired listing to the caller, in response to the directory assistance call, in accordance with said preference proscribed by said caller in said profile and then connecting the caller to the second listing number associated with the directory listing.