1. A method implemented by an information handling system comprising: receiving a software change package, wherein the software change package includes one or more changes to an installed software product; receiving change metadata, wherein the change metadata corresponds to the one or more changes included in the software change package; receiving support data corresponding to the software change package, wherein the support data includes evaluation data corresponding to the software change package, and wherein the evaluation data was gathered from one or more installations of an upgraded software product, wherein the upgraded software product includes the installed software product after application of the software change package; retrieving a plurality of customer configuration data items; analyzing the customer configuration data items, the received change metadata, and the received support data; and generating an upgrade risk map based on the analysis.