1. A computer program product for communicating across channels with emotion preservation, said computer program product comprising: a computer readable storage medium having computer useable program code embodied therewith, the computer usable program code comprising: computer usable program code to receive a voice communication; computer usable program code to analyze the voice communication for first emotion content; computer usable program code to analyze textual content of the voice communication for second emotion content; and computer usable program code to mark up the textual content with emotion metadata for one of the first emotion content and the second emotion content; wherein one of the first emotion content and the second emotion content is identified using context information stored in a profile for a specific audience of the voice communication, the profile existing prior to receiving the voice communication.