1. A method comprising: detecting, by one or more processors, an emergency condition being experienced in real-time by a distressed person; receiving, by one or more processors, a first signal from a cell phone indicating that the cell phone has free-fallen more than a predefined distance, wherein the cell phone is in a possession of the distressed person, and wherein the first signal is generated by an accelerometer in the cell phone; receiving, by one or more processors, a second signal from the cell phone indicating that the distressed person is holding the cell phone while the cell phone is free-falling more than the predefined distance, wherein the second signal is generated by a biometric sensor in the cell phone; determining, by one or more processors and based on the first signal and the second signal, that the emergency condition is a result of the distressed person free-falling more than the predefined distance; identifying, by one or more processors, at least one assistance candidate that is within a predetermined proximity of the distressed person; determining, by one or more processors, a skill level of the at least one assistance candidate for treating the emergency condition; tailoring, by one or more processors, instructions in an assistance request to the at least one assistance candidate on behalf of the distressed person based on the skill level of the at least one assistance candidate, wherein the instructions describe steps to be taken to ameliorate the emergency condition being experienced by the distressed person; transmitting, by one or more processors, the assistance request to an electronic device in possession of the at least one assistance candidate; determining, by one or more processors, that the skill level of the at least one assistance candidate is below a predetermined level for operating a device that ameliorates the emergency condition; and in response to determining that the skill level of the at least one assistance candidate is below the predetermined level for operating the device that ameliorates the emergency condition, transmitting, by one or more processors, a video message that illustrates steps to be taken to operate the device to a cell phone that is in possession of the at least one assistance candidate.