1. A system for providing a message-based communications infrastructure for automated call center post-call processing, comprising: a post-call processor to identify verbal speech utterances in a stream of recorded user messages parsed from a call with a user into a call center; a database to store the stream of recorded user messages into a database maintained by the call center; and a command processor to process the call through an agent, comprising: a display to present one or more of the user messages to the agent; and an agent console to execute commands on the user messages responsive to the agent.