1. A method for managing the process of dispatching firefighters in response to calls for assistance, comprising the steps of: providing instructions to a dispatcher on a medium readable by the dispatcher, said instructions adapted for use by the dispatcher in receiving a call from a caller for firefighter assistance regarding an incident, wherein said instructions comprise a logical tree comprising pre-scripted inquiries, and wherein said logical tree is traversable using caller responses to said pre-scripted inquiries; automatically assigning by a processor a determinate value to said incident by traversing said logical tree, wherein assigning said determine value comprises, automatically determining by the processor a type of said incident by traversing a first branch of said logical tree, automatically determining by the processor a criticality of said incident by traversing one of a plurality of second branches of said logical tree, wherein said second branch is selected based on said incident type, wherein said traversing of said first branch provides for automatically determining if the caller is in danger and, upon determining that the caller is in danger, traversing to a critical caller branch of said logical tree, wherein the critical caller branch comprises, pre-scripted instructions directing the dispatcher to, inquire if the caller is entrapped, inquire as to the location of the caller, instruct the caller to safety if safe to do so, and resume traversing said logical tree; and directing a dispatch of firefighter assistance based on said determine value.