1. A system comprising: a) a computer memory containing one or more models utilized to process a customer interaction, said customer interaction comprising: i) one or more statements made by a customer; ii) one or more prompts played for said customer; b) a set of computer executable instructions configured to: i) coordinate processing of the customer interaction; ii) maintain a set of context information related to said customer interaction; iii) create a data record comprising information related to said customer interaction; iv) store information from said data record in said computer memory; v) utilize information stored in said computer memory to automatically create one or more model updates; vi) automatically update one or more of said models using one or more of said model updates.