1. A system comprising: a processor; a data storage device containing a changeable database that includes: advisory information that includes the content of multiple predefined advisory statements delivered to a user, wherein the predefined advisory statements include advisory information for addressing an issue; query information that includes the content of multiple user queries delivered to the user; and flow logic information indicating a sequence for delivery of the predefined advisory statements and the user queries based on answers to the user queries; a user interface configured to deliver the user queries and the predefined advisory statements to the user and to receive answers in response to the user queries from the user; and an information delivery engine that is separate from the changeable database and configured to cause the user interface to deliver the user queries and the predefined advisory statements to the user in a sequence based on the user's answers to the delivered user queries and the flow logic information.