1. A method of validating a rules-based diagnostic system for a network comprising: generating emulated data for use by the rules-based diagnostic system, the emulated data including a trouble ticket to emulate a problem associated at least one of Layer 1 and Layer 2 network services and including network information associated with the problem; receiving responses from the rules-based diagnostic system in response to the emulated data being processed by the rules-based diagnostic system; and analyzing a log generated by the rules-based diagnostic system to determine rules implemented by the rules-based diagnostic system in response to the emulated data, thereby validating operation of the rules-based diagnostic system.