1. A method of populating a knowledge base, the method comprising: creating at least one claim element based on information related to a field from a claim form for an insurance provider, the at least one claim element comprising a reference claim element; wherein the at least one claim element comprises at least one edit deduced from the information related to the field from the claim form, an edit comprising a directive of an insurance provider to correct or reject an insurance claim under specified circumstances; applying at least one knowledge-base-population rule to the at least one edit to form claim-processing knowledge for the at least one claim element; wherein the application comprises determining a match between a pattern of the at least one edit and a pattern of the at least one knowledge-base-population rule; wherein the claim-processing knowledge comprises one or more conclusions specified by the at least one knowledge-base-population rule based on the determined match; populating the knowledge base with said claim-processing knowledge acquired from said application, the knowledge base being resident in a computer-readable storage medium in a computing system; wherein the population comprises at least one of creating and updating an instance of the at least one claim element with the claim-processing knowledge; and wherein the creating, the performing, and the populating are performed via at least one computer in the computing system comprising a processor and memory.