1. A method, comprising: receiving a problem report associated with a computing environment; determining a resource template from the problem report corresponding to the computing environment; determining whether a virtual machine is available from a virtualization-based resource pool based on the resource template; responsive to determining that a virtual machine is not available from the virtualization-based resource pool based on the resource template, identifying optional resource attributes based on the problem report, the optional resource attributes indicating resources of the computing environment unnecessary for resolving a problem indicated by the problem report; determining whether a virtual machine is available from the virtualization-based resource pool without the optional resource attributes; responsive to determining that a virtual machine is available from the virtualization-based resource pool based on the resource template without the optional resource attributes, utilizing the virtual machine as a re-create environment for resolving the problem report; determining whether to start the virtual machine based on an age and a severity of a problem indicated by the problem report; and responsive to the severity of the problem indicated by the problem report, suspending or re-allocating various virtualization-based resources currently active for resolving a different problem report if enough resources are not available to start the virtual machine for the problem report.