1. A computer-implemented method comprising: selecting operational knowledge; and associating, one or more playbook-based tasks, playbook-based views, or playbook-based links with the operational knowledge, the playbook-based tasks, playbook-based views, and playbook-based links being for one or more of diagnosing, resolving, and verifying a problem associated with a monitored application; and wherein the selecting and associating generate an integrated management pack.