1. A method, comprising: providing a first user-interface to design a workflow process comprising a series of interconnected operations, the interconnected operations including at least one user-interact operation; and providing a second user-interface to define the at least one user-interact operation, wherein the second user-interface comprises a field for selecting at least one web page from a list of web pages to which a user may be navigated during execution of an instance of the workflow process, a definition of the at least one user-interact operation comprising at least one user-initiated event that may trigger a next operation during execution of the workflow process instance.