1. A system comprising: a computer-readable memory storing executable instructions; and one or more processors in communication with the computer-readable memory, wherein the one or more processors are programmed by the executable instructions to at least: obtain a question for processing; determine that the system is not able to understand the question; take a first action to enable the system to understand the question; determine that the system is not able to determine an initial answer to the question utilizing information stored in a knowledge base; take a second action to enable the system to determine the initial answer; determine the initial answer; determine that a quality level associated with the initial answer is less than a threshold; and take a third action to enable the system to determine a new answer having a higher quality level than the quality level of the initial answer.