1. A system for providing automated assistance, the system comprising: a display; a processor; a database that stores an automated assistance session in association with a client terminal, the automated assistance session comprising communications between the client terminal and an agent terminal during a communication session; and a memory storing instructions that, when executed by the processor, cause the processor to perform operations including: restoring the automated assistance session in response to a connection being reestablished with the client terminal via a network after the client terminal disconnects from the network during the communication session; receiving a client communication from the client terminal via the network; determining a plurality of statements based on the client communication and the communications of the automated assistance session stored in the database; and displaying the plurality of statements on the display, each of the plurality of statements configured to be manually selected by an agent and further configured to be automatically selected by an automated agent, wherein the processor is configured to engage the automated agent for automatically selecting one of the plurality of statements in response to a predetermined condition, the one of the plurality of statements being transmitted to the client terminal in response to being automatically selected by the automated agent.