1. A method for providing a selectable user interface element to execute a set of one or more local automation services on a remote device of a user based on entitlement of the user to receive services corresponding to the set of one or more local automation services, the method comprising: (a) establishing, by a remote connectivity tool operating on one or more servers, a connection between the remote connectivity tool and a remote device remote from the one or more servers, the connection comprising a transport layer connection over a network between the remote connectivity tool and the remote device; (b) receiving, by a centralized service operating on the one or more servers remote to the remote device, a request from the remote device to provide support on the remote device; (c) determining, by the centralized service, one or more local automation services to perform on the remote device; (d) identifying, by the centralized service, that the user of the remote device is entitled to receive services corresponding to the one or more local automation services; (e) providing, by the centralized service, for display on a device of a remote support technician of a plurality of devices of remote support technicians a selectable user interface element to deliver, via the same connection established between the remote device and the remote connectivity tool of the centralized service, a set of the one or more local automation services the user is entitled to receive for execution on the remote device, the selectable user interface element enabled responsive to identifying that the user of the remote device is entitled to receive the services, the device of the remote support technician different from the remote device; (f) receiving, by the centralized service from the device of the remote support technician that displayed the selectable user interface element, an indication of selection of the selectable user interface element made at the device of the remote support technician; (g) brokering, by the centralized service responsive to receiving the indication of selection, access to the same connection established between the remote device and the remote connectivity tool to transfer access of the same connection from the remote connectivity tool to a support automation tool operating on the one or more servers; and (h) responsive to the selection, communicating, by the support automation tool operating on the one or more servers, to the remote device via the brokered same connection, the set of one or more local automation services corresponding to the selection made at the device of the remote support technician via the selectable user interface element displayed on the device of the remote support technician.