1. A method, comprising: performing, by one or more computing devices: classifying a plurality of user-generated content entries into a plurality of categories based at least in part on an analysis of respective structured components of at least a subset of the plurality of entries; determining, based at least in part on an analysis of additional components of entries of a particular category, a set of representative user-generated content elements of the entries of the particular category; and generating a report that comprises one or more representative user-generated content elements of the set of representative user-generated content elements of the entries of the particular category.