1. A method for providing a selectable user interface element to execute a set of one or more local automation services on a remote device of a user based on entitlement of the user to receive services corresponding to the set of one or more local automation services, the method comprising: (a) receiving, by a centralized service operating on one or more servers remote to a remote device, a request from a user to provide support on the remote device; (b) determining, by the centralized service, one or more local automation services to perform on the remote device; (c) identifying, by the centralized service, whether the user is entitled to receive services corresponding to the one or more local automation services; and (d) displaying, by the centralized service, to a remote support agent of a plurality of remote support agents a selectable user interface element to execute a set of the one or more local automation services via a remote connectivity tool to the remote device, the selectable user interface element enabled responsive to identifying that the user is entitled to receive the services.