1. A method comprising: receiving, from a remote control device via a media device, a request that media content criteria be obtained from a call-back device via an interactive voice response system, the request including identification information associated with the call-back device; initiating a call to the call-back device via the interactive voice response system in response to the request; receiving voice input data via the interactive voice response system, the voice input data received from the call-back device during the initiated call, wherein the voice input data includes the media content criteria; sending a query to a media content database to identify one or more media content items based at least partially on the media content criteria of the voice input data; and sending information associated with the one or more media content items to the media device.