1. An emotion recognition apparatus, comprising: a data collection unit to collect sensing data from a terminal; a first emotion value acquisition unit to acquire a first emotion value corresponding to a first axis of a multidimensional emotion model based on an amount or an intensity of the sensing data; a second emotion value acquisition unit to acquire a second emotion value corresponding to a second axis of the multidimensional emotion model based on a meaning of the sensing data; and an emotion estimation unit to estimate an emotional state of a user based on the first emotion value and the second emotion value.