1. A computer-implemented method for processing application logs in a computer telephony integration (CTI) environment, comprising: receiving a request for information associated with a transaction performed in the CTI environment; responsive to the request, retrieving a first plurality of transaction logs from a respective first plurality of applications in the CTI environment; determining a second plurality of transaction logs by determining which of the first plurality of transaction logs includes an indication of the transaction; and displaying information indicating the second plurality of transaction logs.