1. A computer implemented method for analyzing data from Business Performance management systems and determining an action to manage Business Process Performance, the computer performing the steps of: developing, updating and calibrating a business performance model based on historical business performance metrics and control actions, defining business objectives based on desired business performance metrics, defining an objective function for capturing a trade-off between responsiveness and volatility of said business performance metrics, analyzing a plurality of control policies by using the business performance model to predict responsiveness and volatility of future business performance metrics for each of said plurality of control policies, each selecting control policy from said plurality that is an optimal trade-off between responsiveness and volatility of said business performance metrics based on the business objectives, and deploying control actions based on the optimal control policy.