1. A method for processing email, the method comprising: receiving email capture criteria for incoming email messages directed to a destination tenant of a multi-tenant database system; comparing the email capture criteria to searchable information conveyed in the incoming email messages; when the searchable information in a candidate email message of the incoming email messages matches the email capture criteria by at least a threshold amount, identifying the candidate email message as a matched email message; saving a copy of the matched email message; and performing incoming email processing on the matched email message.