1. One or more computer-readable media storing computer-executable instructions that, when executed on one or more processors, cause the one or more processors to perform acts comprising: causing display of a conversation user interface in conjunction with a content from a healthcare entity; receiving input from a patient while the patient consumes the content from the healthcare entity, the input comprising one of verbal input, keypad input, or touch input; representing the input in the conversation user interface; determining a response to the user input based at least in part on medical records of the patient and assumptions derived from a context of the input; and representing the response in the conversation user interface as a message from a virtual assistant.