title: IBM Cloud account deactivated
body: <p>I've upgraded my lite account to pay as you go, then I was able to create a case with support team from IBM cloud, in regards to Db2 error. But first they said I must provide my userID and of which i gave them my GUID to check if my account associated with my email address is locked, and their feedback was its not locked I can try to delete the existing service  instance and create new one, and then the status of the case was in progress from there on, until I received an email notification saying my account is deactivated, without any further explanation or feedback in regards to the initial case reported. How do I reactivate my IBM Cloud Account?</p>