title: Userform toolbox additional controls dialogue window not showing
body: <p>While using MS Excel (Outlook, Word, or Power Point as well apparently) I create a userform. The toolbox shows up showing controls tab and 16 icons representing various controls. When I right click in some empty space in the tool box control area, a menu comes up listing &quot;additional controls&quot; at the top and two greyed out options below it.  When I select &quot;additional controls&quot; a spinning blue circle appears briefly then disappears and nothing happens.</p>
  <p>It is my understanding that a dialogue box should open at this point and I should be able to select some additional controls.</p>
  <p><a href="https://i.stack.imgur.com/Go3jJ.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/Go3jJ.png" alt="enter image description here" /></a></p>
  <p>I noticed the problem while trying to follow a video on how to data scrape for my personal project which I asked for help <a href="https://stackoverflow.com/questions/36098397/extract-data-from-a-web-page-that-may-not-be-formatted-as-a-table">here</a>.</p>
  <h1>What I have tried</h1>
  <p>Creating a user form on another computer and then importing it to this one.  No success.</p>
  <p>Repairing MS Excel.  This resulted in a full reinstall I believe as I had to re enter my product key. No success.</p>
  <p>Resetting various registry keys as mentioned in this <a href="http://www.outlookbanter.com/outlook-vba/15297-unable-display-additional-controls-dialog.html" rel="nofollow noreferrer">article</a>.  No success.</p>
  <p><a href="https://support.microsoft.com/en-us/kb/269383" rel="nofollow noreferrer">KB 369383</a> as mention as part of the process above. No success.</p>
  <p>Issue described <a href="https://stackoverflow.com/questions/32824585/unable-to-open-additional-controls-in-the-toolbox">here</a> but no solution, just a work around to something to what the person was trying to add.</p>
  <p>Setting MS Excel to run in compatibility mode. There was no compatibility mode listed as an option under properties for the desktop icon.</p>
  <p>Running as administrator even though my Windows account has admin rights. No change.</p>
  <p>Cleaning the registry with both ccleaner and wise registry cleaner.</p>
  <p>Running Excel in safe mode using excel.exe /s.  Confirmed with (safe mode) in the title bar.  No success.</p>
  <h1>My System</h1>
  <p>Windows 10</p>
  <p>MS Office Professional 2013 - 32</p>
  <p>(Note, no crystal reports added that I am aware of)</p>
  <h1>Additional Info</h1>
  <p>I tried another Windows 10 machine running same version of MS Office and it worked there, so it should not solely be a Windows 10 issue.  My machine was an upgrade from Windows 7 - 64. The other machine was an upgrade from windows 8.</p>
  <p>I created a new Windows user account and the dialogue box comes up for that account. At least now we know that its SOMETHING to do with my user account/profile.</p>