title: Amazon Cognito isn't delivering SMS text messages to my app's users
body: <p>I  have created a AWS Cognito user pool where user can login using</p>
  <ul>
  <li>Email</li>
  <li>Mobile number</li>
  </ul>
  <p>I am verifying only &quot;phone number&quot; in attributes so all verification and forget messages going via mobile text SMS and It was working find few days and suddenly stopped sending messages.</p>
  <p><a href="https://i.stack.imgur.com/JwCvl.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/JwCvl.png" alt="enter image description here" /></a></p>
  <p><strong>Note :</strong></p>
  <ul>
  <li><a href="https://aws.amazon.com/premiumsupport/knowledge-center/cognito-troubleshoot-mfa-sms-delivery/" rel="nofollow noreferrer">https://aws.amazon.com/premiumsupport/knowledge-center/cognito-troubleshoot-mfa-sms-delivery/</a></li>
  <li>My Amazon SNS limit is 100 $ and only 2$ is used .</li>
  <li>Graph shows only 2$ used
  <a href="https://i.stack.imgur.com/cXHHk.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/cXHHk.png" alt="enter image description here" /></a></li>
  <li>I am able to send text SMS using SNS console</li>
  <li>No issue found in cloud watch matrix in cognoto and SNS</li>
  <li><a href="https://github.com/aws-amplify/amplify-js/issues/6344" rel="nofollow noreferrer">https://github.com/aws-amplify/amplify-js/issues/6344</a></li>
  </ul>
  <p><strong>Updated</strong> :  I have created new region in Mumbai region and no SMS sent but when i have created in N Verginia SMS sent by pool.</p>
  <p>Any information or  advice greatly appreciated </p>