title: msiexec.exe hangs at 0 percent cpu while updating software
body: <p>Okay, I have searched for a solution to my problem on the internet and could not find an answer to my specific problem. When I am trying to install something that uses Windows Installer (<strong>msiexec.exe</strong>) the installer never makes it to the progress bar. When I run task manager and look at the <strong>msiexec.exe</strong> they are <strong>both running at 0% cpu</strong>, and not doing anything. (Both meaning the 32bit and the 64 bit versions). <strong>The setup program is stuck on "<em>Setup is preparing the InstallShield Wizard. Please Wait.</em>"</strong></p>
  
  <p>I don't have any other installations running, and I have waited hours longer than it should have taken to initialize, and install. So waiting will accomplish nothing.</p>
  
  <p>Sometimes when I terminate the 32bit msiexec.exe, the installShield would continue but sometime during the installation it will hang with the 32 bit msiexec <strong>running again at 0% (zero percent) CPU usage</strong>. And then I would end the 32 bit process again and it would continue onward, until it hangs again but this time there is no 32 bit msiexec in the Task Manager. And if i terminate the 64 bit MsiExec the program would alert me saying "Error 1719. Windows Installer service could not be accessed. Contact your support personnel to verify that it is properly registered and enabled."</p>
  
  <p>The Windows Installer Service <strong><em>is</em></strong> registered and Enabled it only pops up when i terminate the 64 bit MsiExec that is doing nothing. Sorry if this is too wordy but I am putting in my specific problem. All other solutions were for those whose msiexec were running at 25% - 100% cpu, <strong>My problem is that it is doing NOTHING, it is running at ZERO % CPU</strong></p>