title: Dynamics CRM onpremise F5 issues open new record
body: <p>We have an on-premise CRM version 8.2. Which was migrated from 2011 version. For the few custom entity while pressing F5 it opens a new record. Instead of refreshing the already created open record.</p>
  <p>Came across the below link. But the resolution says close and open it. Which is currently we are doing as work around. But I need a solution to fix. Any help will be appreciated.</p>
  <p><a href="https://support.microsoft.com/en-us/topic/hitting-f5-key-on-appointment-opens-new-record-in-crm-2011-post-ur5-fec3920a-19a6-1c56-bf3a-530c8c9ba7b7" rel="nofollow noreferrer">https://support.microsoft.com/en-us/topic/hitting-f5-key-on-appointment-opens-new-record-in-crm-2011-post-ur5-fec3920a-19a6-1c56-bf3a-530c8c9ba7b7</a></p>