title: Error: Communication error: The Client failed to send packet. The socket has been shut down
body: <p>Steps followed to installed Load Agent on AWS.</p>
  
  <ol>
  <li><p>Firewall Exception from controller for port 50500 , 54345, 443 and 3389 on load agent machine.</p></li>
  <li><p>Installed Load Runner Setup [ as Load agent Process is also a part of Load Runner Setup]</p></li>
  <li><p>Allowed all the programs [Agent Process, Agent Service.. etc] from Windows Firewall.</p></li>
  <li><p>Tried to connect from Load Controller. Error received on controller is </p></li>
  </ol>
  
  <p>Communication error: The Client failed to send packet. The socket has been shut down.</p>
  
  <p>As per OPs team, the agent is trying to establish a connection back to a server 54.xxx.xx.xxx[Unknown AWS IP] on port 10051 and failing eventually where as this particular server is unknown to us.</p>
  
  <p>Version of Loadrunner on Agent and Controller is same.</p>
  
  <p>Please tell how do i have to install or configure MI LISTENER or AGENT PROCESS over firewall.</p>