title: Windows Server 2012 R2 - Error: Server Manager is collecting inventory data. The wizard will be available after data collection finishes
body: <p>I am getting the following error when I try to open my Server Manager Roles under Windows Server 2012 R2:</p>
  
  <pre><code>Server Manager is collecting inventory data. The wizard will be available after data collection finishes.
  </code></pre>
  
  <p><a href="https://i.stack.imgur.com/S0YyG.jpg" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/S0YyG.jpg" alt="Screenshot of error: Server Manager is collecting inventory data. The wizard will be available after data collection finishes."></a></p>
  
  <p>After I click the OK button nothing happens, so I try to open the All Servers list and see the following error:</p>
  
  <pre><code> Refresh failed. More...
  
   Configuration refresh failed with the following error. the account specified for this service is different from the account specified for other services running in the same process.
  </code></pre>
  
  <p><a href="https://i.stack.imgur.com/WL56V.jpg" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/WL56V.jpg" alt="screenshot of error: Configuration refresh failed with the following error. The account specified for this service is different from the account specified for other services running in the same process."></a></p>
  
  <p>A Google search leads to the following solutions which do not work and/or are not applicable to Windows Server 2012 and Server Manager: </p>
  
  <p><a href="https://support.microsoft.com/en-us/kb/2478117" rel="nofollow noreferrer">https://support.microsoft.com/en-us/kb/2478117</a></p>
  
  <p><a href="http://social.technet.microsoft.com/wiki/contents/articles/13444.windows-server-2012-server-manager-troubleshooting-guide-part-ii-troubleshoot-manageability-status-errors-in-server-manager.aspx" rel="nofollow noreferrer">http://social.technet.microsoft.com/wiki/contents/articles/13444.windows-server-2012-server-manager-troubleshooting-guide-part-ii-troubleshoot-manageability-status-errors-in-server-manager.aspx</a></p>
  
  <p>I have also tried and failed with many errors to AutoRecover from mofcomp as suggested in several web pages such as <a href="http://www.tomshardware.com/answers/id-2058623/error-message-add-roles-features-hyper-server-2012-server-manager-collecting-inventory-data.html" rel="nofollow noreferrer">http://www.tomshardware.com/answers/id-2058623/error-message-add-roles-features-hyper-server-2012-server-manager-collecting-inventory-data.html</a></p>
  
  <p>I also tried to install Windows features via Powershell and I got the exact same error:</p>
  
  <p>Powershell: Get-WindowsFeature</p>
  
  <p>Error: </p>
  
  <pre><code> Get-WindowsFeature : The account specified for this service is different from the account specified for other services
   running in the same process.
   At line:1 char:1
   + Get-WindowsFeature
   + ~~~~~~~~~~~~~~~~~~
       + CategoryInfo          : DeviceError: (Microsoft.Manag...rDetailsHandle):CimException) [Get-WindowsFeature], Exce
      ption
       + FullyQualifiedErrorId : UnSupportedTargetDevice,Microsoft.Windows.ServerManager.Commands.GetWindowsFeatureComman
      d
  </code></pre>
  
  <p>Does anyone have a working solution to this problem?</p>