title: Elastic Beanstalk deployment times out and "Rate exceeded" error prevents viewing logs
body: <p>I'm in the process of migrating a <code>Django</code> app from <code>Heroku</code> to <code>Elastic Beanstalk</code>. Deploys were working and I was debugging issues to try to get the requirements.txt working then deploys stopped.</p>
  
  <p>Now they will time out. The worst part of this is I'm unable to access logs, so I have no idea what's causing the issue. </p>
  
  <p>Image of events:
  <a href="https://i.stack.imgur.com/l5gtG.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/l5gtG.png" alt="enter image description here"></a></p>
  
  <p>When I try to access logs it either returns the error <code>An error occurred retrieving logs: Rate exceeded</code> or it will trigger the event <code>requestEnvironmentInfo is starting.</code> which itself will time out.</p>
  
  <p>I'm not sure how you can move forward in debugging without access to the logs. I've cloned into a new environment and terminated the old one, but that didn't work. If you've encountered similar issues or know how to proceed please provide help!</p>