title: Advice/preparation for a user observation session?
body: <p>What we have so far of The Product will be shown to users soon.  I was one of the primary developers, and I've been invited to observe the users while they're introduced to it and use it for the first few times.  I'll be sitting in the room with them.</p>
  
  <p>My goal is to discover through their use things I can change to make the software "better".</p>
  
  <p>Beyond that...</p>
  
  <p>What should I be looking for?  What opportunities should I not miss?  Where should I focus?</p>
  
  <p>( Also, what other tags do you recommend for this question? )</p>