title: How do I retrieve incident work items from BMC Remedy ARS via the SOAP interface?
body: <p>I'm using the Helpdesk_Query_Service method from the HPD_IncidentInterface web service in BMC Remedy ARS 7.5 to retrieve incident data. I can get the top-level incident data as expected, but I don't see any way to retrieve associated work items. The ITSM Integrations guide is extremely light on details. How do I get the work items out?</p>