title: MVC 4 installation failure
body: <p>I am attempting to install MVC 4 to my desktop.  I am the only person in the office whop is having this problem even though we all have the same machines with the same software.  I'm not sure what the problem is.  The installation prints a log file but I don't know what any of it means.  If anyone has an answer I would appreciate it.  Here is the log file:</p>
  
  <pre><code>DownloadManager Information: 0 : Loading product xml from: https://go.microsoft.com/?linkid=9810537
  DownloadManager Information: 0 : https://go.microsoft.com/?linkid=9810537 responded with 302
  DownloadManager Information: 0 : Response headers:
  HTTP/1.1 302 Found
  Cache-Control: private
  Content-Length: 175
  Content-Type: text/html; charset=utf-8
  Expires: Fri, 17 Aug 2012 17:13:22 GMT
  Location: https://www.microsoft.com/web/webpi/4.0/webproductlist.xml
  Server: Microsoft-IIS/7.5
  X-AspNet-Version: 2.0.50727
  Set-Cookie: MC1=GUID=c6f89ed006465f41bf8ce6e310c073fb&amp;HASH=d09e&amp;LV=20128&amp;V=3;    domain=microsoft.com; expires=Sun, 03-Oct-2010 07:00:00 GMT; path=/
  X-Powered-By: ASP.NET
  Date: Fri, 17 Aug 2012 17:14:22 GMT
  
  
  DownloadManager Information: 0 : https://www.microsoft.com/web/webpi/4.0/webproductlist.xml responded with 304
  DownloadManager Information: 0 : Response headers:
  HTTP/1.1 304 Not Modified
  Cache-Control: max-age=900
  Accept-Ranges: bytes
  ETag: "d77eb3a9227bcd1:0"
  Server: Microsoft-IIS/7.5
  P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
  X-Powered-By: ASP.NET
  X-Powered-By: ARR/2.5
  X-Powered-By: ASP.NET
  Date: Fri, 17 Aug 2012 17:14:21 GMT
  
  
  DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\ppprog6202\AppData\Local\Microsoft\Web Platform Installer\-477760839.xml.temp
  DownloadManager Warning: 0 : Could not resolve keyword ID Sharepoint
  DownloadManager Warning: 0 : Could not resolve keyword ID Office
  DownloadManager Warning: 0 : Could not resolve keyword ID Sharepoint
  DownloadManager Warning: 0 : Could not resolve keyword ID Office
  DownloadManager Warning: 0 : Could not resolve keyword ID SQL
  DownloadManager Warning: 0 : Could not resolve keyword ID SQL
  DownloadManager Warning: 0 : Could not resolve keyword ID WIF
  DownloadManager Warning: 0 : Could not resolve keyword ID identity
  DownloadManager Warning: 0 : Could not resolve keyword ID federation
  DownloadManager Warning: 0 : Could not resolve keyword ID claims
  DownloadManager Warning: 0 : Could not resolve keyword ID authentication
  DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 6, architecture: x64
  DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/4.0/webapplicationlist.xml
  DownloadManager Information: 0 : https://www.microsoft.com/web/webpi/4.0/webapplicationlist.xml responded with 304
  DownloadManager Information: 0 : Response headers:
  HTTP/1.1 304 Not Modified
  Cache-Control: max-age=900
  Accept-Ranges: bytes
  ETag: "43da3ca8137bcd1:0"
  Server: Microsoft-IIS/7.5
  P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
  X-Powered-By: ASP.NET
  X-Powered-By: ARR/2.5
  X-Powered-By: ASP.NET
  Date: Fri, 17 Aug 2012 17:14:22 GMT
  
  
  DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\ppprog6202\AppData\Local\Microsoft\Web Platform Installer\251486345.xml.temp
  DownloadManager Warning: 0 : Could not resolve keyword ID Katalready
  DownloadManager Warning: 0 : Could not resolve keyword ID Katalready
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID Katalready
  DownloadManager Warning: 0 : Could not resolve keyword ID ApplicationSpotlight
  DownloadManager Warning: 0 : Could not resolve keyword ID Katalready
  DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 6, architecture: x64
  DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/4.0/mediaproductlist.xml
  DownloadManager Information: 0 : https://www.microsoft.com/web/webpi/4.0/mediaproductlist.xml responded with 304
  DownloadManager Information: 0 : Response headers:
  HTTP/1.1 304 Not Modified
  Date: Fri, 17 Aug 2012 17:14:22 GMT
  Etag: "1b51c01e6f4ecd1:0"
  Cache-Control: max-age=900
  
  
  DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\ppprog6202\AppData\Local\Microsoft\Web Platform Installer\598799360.xml.temp
  DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 6, architecture: x64
  DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/4.0/toolsproductlist.xml
  DownloadManager Information: 0 : https://www.microsoft.com/web/webpi/4.0/toolsproductlist.xml responded with 304
  DownloadManager Information: 0 : Response headers:
  HTTP/1.1 304 Not Modified
  Date: Fri, 17 Aug 2012 17:14:22 GMT
  Etag: "4e6536ff8276cd1:0"
  Cache-Control: max-age=900
  
  
  DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\ppprog6202\AppData\Local\Microsoft\Web Platform Installer\672503665.xml.temp
  DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 6, architecture: x64
  DownloadManager Information: 0 : Loading product xml from: https://www.microsoft.com/web/webpi/4.0/enterpriseproductlist.xml
  DownloadManager Information: 0 : https://www.microsoft.com/web/webpi/4.0/enterpriseproductlist.xml responded with 304
  DownloadManager Information: 0 : Response headers:
  HTTP/1.1 304 Not Modified
  Date: Fri, 17 Aug 2012 17:14:22 GMT
  Etag: "a68a64382f88cc1:0"
  Cache-Control: max-age=900
  
  
  DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\ppprog6202\AppData\Local\Microsoft\Web Platform Installer\1505006577.xml.temp
  DownloadManager Information: 0 : Filtering by majorOS: 6, minorOS: 1, majorSP: 1, minorSP: 0, productType: 6, architecture: x64
  DownloadManager Information: 0 : Getting ratings file from http://go.microsoft.com/?linkid=9752395
  DownloadManager Information: 0 : http://go.microsoft.com/?linkid=9752395 responded with 302
  DownloadManager Information: 0 : Response headers:
  HTTP/1.1 302 Found
  Cache-Control: private
  Content-Length: 203
  Content-Type: text/html; charset=utf-8
  Expires: Fri, 17 Aug 2012 17:13:24 GMT
  Location: http://www.microsoft.com/web/handlers /WebPI.ashx?command=getatomfeedwithavgratingquery
  Server: Microsoft-IIS/7.5
  X-AspNet-Version: 2.0.50727
  Set-Cookie: MC1=GUID=5dcd22f7d0af19428d827c6bc0604293&amp;HASH=f722&amp;LV=20128&amp;V=3; domain=microsoft.com; expires=Sun, 03-Oct-2010 07:00:00 GMT; path=/
  X-Powered-By: ASP.NET
  Date: Fri, 17 Aug 2012 17:14:24 GMT
  
  
  DownloadManager Information: 0 : Contextual entry products: MVC4VS2010
  DownloadManager Information: 0 : Adding product ASP.NET MVC 4 (VS 2010) (MVC4VS2010) to cart
  DownloadManager Information: 0 : Contextual navigation to product 'MVC4VS2010'
  DownloadManager Information: 0 : Ratings file loaded successfully
  DownloadManager Information: 0 : Adding product 'MVC4VS2010'
  DownloadManager Information: 0 : Adding dependency product 'MVC4VS2010_Only
  DownloadManager Information: 0 : Setting current install to 1
  DownloadManager Information: 0 : Starting install sequence
  DownloadManager Information: 0 : Downloading file 'http://download.microsoft.com/download/2/F/6/2F63CCD8-9288-4CC8-B58C-81D109F8F5A3/AspNetMVC4Setup.exe' to: C:\Users\ppprog6202\AppData\Local\Temp\tmp6948.tmp
  DownloadManager Information: 0 : Content-disposition header: attachment
  DownloadManager Information: 0 : File 'C:\Users\ppprog6202\AppData\Local\Microsoft\Web Platform Installer\installers\MVC4VS2010_Only\F46B534A9D488ABEC38EFB67571F52B4A6FC43E3\AspNetMVC4Setup.exe' already exists, deleting old copy of the file
  DownloadManager Information: 0 : Moving downloaded file 'C:\Users\ppprog6202\AppData\Local\Temp\tmp6948.tmp' to: C:\Users\ppprog6202\AppData\Local\Microsoft\Web Platform Installer\installers\MVC4VS2010_Only\F46B534A9D488ABEC38EFB67571F52B4A6FC43E3\AspNetMVC4Setup.exe
  DownloadManager Information: 0 : Starting EXE command for product 'ASP.NET MVC 4 Installer (VS 2010)- Default Locale'. Commandline is: 'C:\Users\ppprog6202\AppData\Local\Microsoft\Web Platform Installer\installers\MVC4VS2010_Only\F46B534A9D488ABEC38EFB67571F52B4A6FC43E3\AspNetMVC4Setup.exe /q /log C:\Users\PPPROG~1\AppData\Local\Temp\MVC4VS2010_Only_install.htm'. Process Id: 3676
  DownloadManager Information: 0 : Install exit code for product 'ASP.NET MVC 4  Installer (VS 2010)- Default Locale' is -2147023254
  DownloadManager Error: 0 : Install return code for product 'ASP.NET MVC 4 Installer (VS 2010)- Default Locale' is Failure
  DownloadManager Warning: 0 : Dependency failed for product 'ASP.NET MVC 4 (VS 2010)'. Skipping install
  DownloadManager Information: 0 : Product ASP.NET MVC 4 Installer (VS 2010)- Default Locale done install completed
  DownloadManager Information: 0 : Increasing current install to 2
  DownloadManager Information: 0 : Product ASP.NET MVC 4 (VS 2010) had a dependency fail. Increasing install product to 3
  </code></pre>