title: Azure VM Linux Ubuntu backup agent - Deployment failed
body: <p>We have two Ubuntu (14.04) Linux server VMs on Azure hosting. Currently trying to setup the backup service within Azure for these machines. I have followed <a href="https://docs.microsoft.com/en-gb/azure/virtual-machines/virtual-machines-linux-update-agent?toc=%2Fazure%2Fvirtual-machines%2Flinux%2Ftoc.json" rel="nofollow noreferrer">this guide</a> and have the agent up and running. When running "waagent -version" in bash output shows: </p>
  
  <pre><code>WALinuxAgent-2.2.5 running on ubuntu 14.04
  Python: 2.7.6
  Goal state agent: 2.2.5
  </code></pre>
  
  <p>When then attempting to enable the backup service in Azure I get the error, deployment failed, here is a snippet of the error:</p>
  
  <pre><code>{
    "status": "Failed",
    "error": {
      "code": "ResourceDeploymentFailure",
      "message": "The resource operation completed with terminal provisioning state 'Failed'.",
      "details": [
        {
          "code": "UserErrorGuestAgentStatusUnavailable",
          "message": "Unable to perform the operation as the VM Agent is not responsive."
  </code></pre>
  
  <p>Unsure why the Agent is "not responsive" as it is installed and running.</p>
  
  <p>What am I missing? </p>
  
  <p>We have rebooted and restarted the server/services. Tried different backup job creations. Servers do have a load balancing set between them, but have tried disabling this to no effect.</p>
  
  <p>Any help would be greatly appreciated.</p>
  
  <p>Thanks.</p>