title: Emails are received as junk
body: <p>We have a client with a website hosted on AWS and he is using Google apps to send notification emails. These emails are marked as spam/junk.  </p>
  
  <p>We have set an SPF record as per Google's documentation. Clicking on view messege source I found <code>SPF:softfail</code>. From what I understand, setting up reverse DNS/PTR record can also help, but we have 2 production instances behind an ELB and we're not sure how to set that up as it doesn't have a public IP.  </p>
  
  <p>This is how our Route53 setup looks:  </p>
  
  <pre><code>example.com       A      ALIAS ***.elb.amazonaws.com.  
  example.com       MX     1 ASPMX.L.GOOGLE.COM.  
  example.com       TXT    "v=spf1 include:_spf.google.com ~all"   
  mail.example.com  CNAME  ghs.googlehosted.com
  </code></pre>