title: Listening to a WCF service from a Windows Forms Application
body: <p>I have been tasked with writing some functionality into my companies web application (written in C# and ASP.NET).</p>
  
  <p>Part of the web application allows customers to raise support tickets via the website. These are posted to the server through a WCF web service.</p>
  
  <p>What the company wants is a mechanism, whereby when a customer raises a support ticket, technicians are notified by a windows forms application that will sit in the task tray and show balloon tips saying there is a new ticket.</p>
  
  <p>The server that hosts the web application (and WCF services) are on different domains to the Technician's machines, and therefore I believe that this mechanism will require some kind of REST service which posts a message to all listening Windows Forms clients.</p>
  
  <p>I've trawled through a lot of articles about REST services, listening to WCF...without much progress!</p>
  
  <p>My questions are:</p>
  
  <ul>
  <li>What would be considered an acceptable, modern approach?</li>
  <li>Can I use the technologies already adopted in the web application (WCF)?</li>
  <li>Where do I start?</li>
  </ul>