title: unable to locate element //span[contains(text(), 'Ticket Created')]
body: <p>When I run manually, <code>//span[contains(text(), 'Ticket Created')]</code> can be located.</p>
  
  <p>but when I run phantomJS and Selenium;</p>
  
  <pre><code>WebDriverWait(driver, medium_timeout).until(EC.presence_of_element_located((By.XPATH, check)))
  </code></pre>
  
  <p>cannot locate this element.</p>
  
  <p>Any idea?
  Thanks in advance</p>