title: Disable Adobe Flash Player hardware acceleration in the embed code or AS
body: <p>We run surf camera streams on our website, which are played via the latest version (5.4) of JWPlayer on our pages.</p>
  
  <p>Recently we switched over to another streaming service, and H.264 streams, as we are planning on streaming out to iOS devices in the very near future, however this introduced a bug on the client side where users to not receive vision (they only see a black screen where the video is normally seen).</p>
  
  <p>We have discovered that disabling the Hardware Acceleration (which was introduced in Flash Player 10.1+) fixes this issue, and given the spectrum of environments where this issues is happening I would wager that this is related to specific graphics cards, their drivers, and how they handle the vision decoding etc.</p>
  
  <p>The documentation we have found relating to disabling Hardware Acceleration only indicate that this can be done via the <code>wmode</code> param, i.e. by setting it to <code>wmode="opaque"</code> or <code>wmode="transparent"</code> however this doesn't seem to work in all cases (for the most part the issue is no longer there) however we are still seeing 30% of our users getting this issue.</p>
  
  <p>We can ask the users to disable hardware acceleration themselves, and we have provided details on how to do this, however to me that is only a temporary fix, and I was curious as to whether or not there was something more permanent we can put in until Adobe fix up this issue?</p>