title: Can't receive update messages from user
body: <p>I am trying to create a bot that receives a response from the user and asks again if needed.  The problem is that after:</p>
  
  <pre><code>update.reply_text("Did you report all you working hour on freshdesk for this week?, ReplyKeyboardMarkup(reply_keyboard, one_time_keyboard=True))
  </code></pre>
  
  <p>I can't get the new updates. The message text remains <code>/start</code> in the first <code>print</code>, and the second <code>print</code> doesn't work at all. </p>
  
  <p>How can I get correctly the response from the user? Can it be an issue related to <code>ReplyMarkup</code>? </p>
  
  <pre><code>def check_the_week(bot, update):
      agent_username = update.message.from_user['username']
      parameters = {"username": agent_username}
      url = "{}/weekly_hours/".format(API_URL)
      report = get_request_forwarder(url=url, method="GET", parameters=parameters)["messages"]
      reply_keyboard = [['YES', 'NO']]
      bot.send_message(
         chat_id=update.message.chat_id,
         text=report,
         reply_markup=ReplyKeyboardMarkup(reply_keyboard,  one_time_keyboard=True))  # sends the total nr of hours
      print update.message.text
      update.reply_text("Did you report all you working hour on freshdesk for this week?",
                    ReplyKeyboardMarkup(reply_keyboard, one_time_keyboard=True))
      print update.message.text
      if update.message.text == "YES":
          update.message.reply_text(text="Are you sure?",                            reply_markup=ReplyKeyboardMarkup(reply_keyboard, one_time_keyboard=True))
  
      # Asks confirmation
          if update.message.text == "YES":
              update.message.reply_text(text="Thank you for reporting your working hours in time!")
  
          elif update.message.text == "NO":
              update.message.reply_text(text="Please, check you time reports and add missing")
  
      elif update.message.text == "NO":
          update.message.reply_text(text="Please, check you time reports and add missing")
  
  
  def main():
      # Create the EventHandler and pass it your bot's token.
      updater = Updater(TELEGRAM_TOKEN)
      j = updater.job_queue
      # # Get the dispatcher to register handlers
      dp = updater.dispatcher
      # # Start the Bot
  
      dp.add_handler(CommandHandler("start", check_the_week))
      # Send information to manager by command
  
      updater.start_polling()
      updater.idle()
      print("bot started")
  
  if __name__ == '__main__':
      main()
  </code></pre>