title: Can I add a custom widget to Salesforce Service Cloud Console?
body: <p>I need to have a custom widget on Salesforce Service Cloud Console. I don't really care where it is as long as it's easily accessible (kind of like the Softphone widget).</p>
  
  <p>I need this for two reasons:</p>
  
  <ol>
  <li>I need a quick way for users to change their "status" (a custom field on user).</li>
  <li>I need to execute some custom javascript to hide certain elements from some page layouts.</li>
  </ol>
  
  <p>Any idea if this can be done?</p>
  
  <p>Note: when I say "Service Cloud Console" I mean this kind of console:
  <img src="https://i.stack.imgur.com/QfRtz.png" alt="service cloud console screenshot"></p>