title: How to limit the number of chats received in chatbot Kommunicate
body: <p>I have integrated Kommunicate chat bot into my website, however, a lot of traffic is generated on my website, due to which a lot more users are chatting than I have the bandwidth to support (agent wise). 
  I can't seem to find a way to limit the number of currently active chats one agent/human can handle at any given time. I wish to find a solution for the same. </p>
  
  <p>Can this be done through the webhook integration provided? If so, how?</p>