title: Hotmail 'Something went wrong' message when trying to open inbox after adding new email alias to VSTS account
body: <p>I recently added a new email alias (my work email address) to my Microsoft ID following instructions here: </p>
  
  <p><a href="https://nkdagility.com/using-multiple-email-alias-existing-microsoft-id/" rel="nofollow">https://nkdagility.com/using-multiple-email-alias-existing-microsoft-id/</a></p>
  
  <p>I added the new address as my primary email alias here: <a href="https://account.live.com/names/Manage" rel="nofollow">https://account.live.com/names/Manage</a></p>
  
  <p>I can no longer access my inbox with an error as follows:</p>
  
  <p>:-(
  Something went wrong
  Something went wrong and we couldn't complete your request.
  X-OWA-Error: Microsoft.Exchange.Data.Storage.DatabaseNotFoundException
  X-OWA-Version: 15.1.609.7</p>
  
  <p>I've even now tried to set my old (hotmail) address as the primary email alias, but I still can't access my inbox. Is there someone who knows how I can resolve this problem, or know how I can get support from Microsoft to resolve this problem? I've been unable to access my hotmail account for several days now.</p>