title: Handling PayPal error code 10626 (Transaction refused due to risk model)
body: <p>We're occasionally seeing a successful authorization of a payment but then when we later capture it we get error code 10626 - Transaction refused due to risk model. Here's the link to the error code:</p>
  
  <p><a href="https://developer.paypal.com/docs/classic/api/errorcodes/#dodirectpayment-10626" rel="nofollow">https://developer.paypal.com/docs/classic/api/errorcodes/#dodirectpayment-10626</a></p>
  
  <p>I have three questions:</p>
  
  <ol>
  <li>Why are we able to authorize it in the first place?</li>
  <li>Is contacting the customer really the only way to handle this error or is there something that we can update in our PayPal integration to handle this?</li>
  <li>If so, what should the customer be asked to check or do?</li>
  </ol>