title: Magento email template not displaying store email nor phone number
body: <p>I have the default Magento email template (or maybe it is broken).</p>
  
  <p>I am having an issue where I am not begin able to see the store email address nor the phone number in the output email that is being sent to the customer. </p>
  
  <p>it says: "... If you have any questions, please feel free to contact us at" and that's it, there is no email nor phone number.</p>
  
  <p>In the Magento backend, i have all the information defined in </p>
  
  <pre><code>System-&gt;Configuration-&gt;General-&gt;Store Email Addresses
  </code></pre>
  
  <p>All the email are filled there, and besides, i do not where is should take the telephone number from.</p>
  
  <pre><code>&lt;!--@subject {{var store.getFrontendName()}}: Order # {{var order.increment_id}} update @--&gt;
  &lt;!--@vars
  {"store url=\"\"":"Store Url",
  "var logo_url":"Email Logo Image Url",
  "var logo_alt":"Email Logo Image Alt",
  "htmlescape var=$order.getCustomerName()":"Customer Name",
  "var order.increment_id":"Order Id",
  "var order.getStatusLabel()":"Order Status",
  "store url=\"customer/account/\"":"Customer Account Url",
  "var comment":"Order Comment",
  "var store.getFrontendName()":"Store Name"}
  @--&gt;
  &lt;!--@styles
  body,td { color:#2f2f2f; font:11px/1.35em Verdana, Arial, Helvetica, sans-serif; }
  @--&gt;
  
  &lt;body style="background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;"&gt;
  &lt;div style="background:#F6F6F6; font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; margin:0; padding:0;"&gt;
  &lt;table cellspacing="0" cellpadding="0" border="0" height="100%" width="100%"&gt;
  &lt;tr&gt;
      &lt;td align="center" valign="top" style="padding:20px 0 20px 0"&gt;
          &lt;!-- [ header starts here] --&gt;
          &lt;table bgcolor="#FFFFFF" cellspacing="0" cellpadding="10" border="0" width="650" style="border:1px solid #E0E0E0;"&gt;
              &lt;tr&gt;
                  &lt;td valign="top"&gt;&lt;a href="{{store url=""}}"&gt;&lt;img src="{{var logo_url}}" alt="{{var logo_alt}}" style="margin-bottom:10px;" border="0"/&gt;&lt;/a&gt;&lt;/td&gt;
              &lt;/tr&gt;
              &lt;!-- [ middle starts here] --&gt;
              &lt;tr&gt;
                  &lt;td valign="top"&gt;
                      &lt;h1 style="font-size:22px; font-weight:normal; line-height:22px; margin:0 0 11px 0;"&gt;Dear {{htmlescape var=$order.getCustomerName()}},&lt;/h1&gt;
                      &lt;p style="font-size:12px; line-height:16px; margin:0 0 10px 0;"&gt;
                          Your order # {{var order.increment_id}} has been &lt;br/&gt;
                          &lt;strong&gt;{{var order.getStatusLabel()}}&lt;/strong&gt;.
                      &lt;/p&gt;
                      &lt;p style="font-size:12px; line-height:16px; margin:0 0 10px 0;"&gt;You can check the status of your order by &lt;a href="{{store url="customer/account/"}}" style="color:#1E7EC8;"&gt;logging into your account&lt;/a&gt;.&lt;/p&gt;
                      &lt;p style="font-size:12px; line-height:16px; margin:0 0 10px 0;"&gt;{{var comment}}&lt;/p&gt;
                      &lt;p style="font-size:12px; line-height:16px; margin:0;"&gt;
                          If you have any questions, please feel free to contact us at
                          &lt;a href="mailto:{{config path='trans_email/ident_support/email'}}" style="color:#1E7EC8;"&gt;{{config path='trans_email/ident_support/email'}}&lt;/a&gt;
                          or by phone at {{config path='general/store_information/phone'}}.
                      &lt;/p&gt;
                  &lt;/td&gt;
              &lt;/tr&gt;
              &lt;tr&gt;
                  &lt;td bgcolor="#EAEAEA" align="center" style="background:#EAEAEA; text-align:center;"&gt;&lt;center&gt;&lt;p style="font-size:12px; margin:0;"&gt;Thank you again, &lt;strong&gt;{{var store.getFrontendName()}}&lt;/strong&gt;&lt;/p&gt;&lt;/center&gt;&lt;/td&gt;
              &lt;/tr&gt;
          &lt;/table&gt;
      &lt;/td&gt;
  &lt;/tr&gt;
  &lt;/table&gt;
  &lt;/div&gt;
  &lt;/body&gt;
  </code></pre>