title: Android app update rejected by Google Play while trying to publish it. What should I do next?
body: <p>My app update has been rejected and wasn't published due to a policy violation.</p>
  <p>The reason is for some security reasons we've blacklisted certain countries and their IPs from our network. Due to that Google Play developer were not able to access the privacy policy URL in the store listing.</p>
  <p><strong>Email from google regarding rejection:</strong></p>
  <blockquote>
  <p><strong>Publishing status: Rejected</strong></p>
  </blockquote>
  <blockquote>
  <p>After review, your app has been rejected and wasn't published due to a policy violation. If you submitted an update, the previous version of your app is still available on Google Play. However, your app may be subject to removal if you do not resolve the issue outlined below by October 1, 2019.</p>
  </blockquote>
  <blockquote>
  <p><strong>Reasons of violation</strong></p>
  </blockquote>
  <blockquote>
  <p>Issue: Violation of Families Policy Requirements
  Apps that contain elements that appeal to children must comply with all Families Policy Requirements. We found the following issue(s) with your app:</p>
  </blockquote>
  <blockquote>
  <p><strong>Eligibility Issue</strong></p>
  </blockquote>
  <blockquote>
  <p>Privacy policy</p>
  </blockquote>
  <blockquote>
  <p>You must provide a link to your app's privacy policy on your app's store listing page. This link must be maintained at all times while the app is available on Google Play, and it must link to a privacy policy that, among other things, accurately describes your app’s data collection and use. Please provide a link to a valid privacy policy in your app's store listing page in the Play Console. For more details, please refer to the Privacy policy section (#6) of the Families Policy Requirements.</p>
  </blockquote>
  <p><strong>What I did</strong></p>
  <p>I contacted Google via support email [<strong>googleplay-developer-support@google.com</strong>] two days [actually asked on Saturday (21/09/19)] back asking them to kindly share their location where they’re trying to access our privacy policy URL so that we can add it to our white-list.</p>
  <p>They provided me the 48 hours time they will respond. But Google is not responding to my emails.</p>
  <p>What should I do next?</p>
  <p>Thanks.</p>