title: IPP Create Customers Never Appears in QBD
body: <p>I am trying to add a customer and an invoice to QuickBooks, but neither appear. QuickBooks responds with this XML:</p>
  
  <p><a href="http://pastebin.com/PLsFbA6N" rel="nofollow">http://pastebin.com/PLsFbA6N</a></p>
  
  <p>My code for adding customers and invoices appears to work and I see no errors:</p>
  
  <pre><code>public Customer BuildCustomerAddRq(JMAOrder _Order)
      {
          // Construct subordinate required records
          //BuildStandardTermsAddRq("Web Order");
  
          // build the main customer record
          Customer QBCustomerAdd = new Customer();
          var Customer = _Order.BillingAddress;
          var Billing = _Order.BillingAddress;
  
          PhysicalAddress phy = new PhysicalAddress();
  
          // if the setting is that all orders go under the same customer ID, then push 
          // the address lines down one and store the customer name on address line 1.
          if (_qboSettings.CustomerID == "SingleName")
          {
              QBCustomerAdd.DBAName = "Web Store";
              QBCustomerAdd.Email = new EmailAddress[] { new EmailAddress() { Address = "info@webstore.com", Tag = new string[] { "Business" } } };
              QBCustomerAdd.GivenName = "Web";
              QBCustomerAdd.Active = true;
              QBCustomerAdd.FamilyName = "Store";
              phy.Line1 = "Web Store";
              phy.Line2 = "";
              phy.Tag = new string[] { "Billing" };
          }
  
          else
          {
              //QBCustomerAdd.DBAName = GetCustId(_Order);
              QBCustomerAdd.Email = new EmailAddress[] { new EmailAddress() { Address = Customer.Email, Tag = new string[] { "Business" } } };
              QBCustomerAdd.GivenName = Customer.FirstName;
              QBCustomerAdd.Active = true;
              QBCustomerAdd.FamilyName = Customer.LastName;
              if (!String.IsNullOrEmpty(Customer.PhoneNumber))
              {
                  QBCustomerAdd.Phone = new TelephoneNumber[] { new TelephoneNumber() { FreeFormNumber = Customer.PhoneNumber, Tag = new string[] { "Business" } } };
              }
  
  
              phy.Line1 = Billing.Address1;
              if (!String.IsNullOrEmpty(Billing.Address2))
              {
                  phy.Line2 = Billing.Address2;
              }
  
              phy.City = Billing.City;
              if (Billing.RegionName != null)
              {
                  phy.CountrySubDivisionCode = Billing.RegionName;
              }
              phy.PostalCode = Billing.PostalCode;
              phy.Country = Billing.CountryName;
              phy.Tag = new string[] { "Billing" };
  
          }
  
          // build add request and exit
          QBCustomerAdd.Address = new PhysicalAddress[] { phy };
          try
          {
              Customer cu = dataServices.Add(QBCustomerAdd);
              return cu;
          }
          catch (Exception ex)
          {
              ErrorMessageDataSource.Insert(new ErrorMessage(MessageSeverity.Error, "QBO", String.Format("Error adding customer : {0}", ex.ToString())));
              Customer ct = new Customer();
              return ct;
  
          }
  </code></pre>
  
  <p>When I run Intuit Sync Manager, I see no new customer or invoice. Is it possible to add new customers to QuickBooks?</p>