title: My Facebook page's messenger has been blocked. Can this be a problem with 24hour window rule?
body: <p>My Facebook page is currently blocked from sending message to users, with restriction message saying &quot;A message sent from $page_name goes against our Community Standards or Pages, Groups and Events Policies.&quot;</p>
  <p>I bet I followed the policy in almost every way, but the only thing I concern about is the 24hour window rule. We are only using 'standard message' (not using message tags and other types of message at all), but actually we don't care much about the 24hour window rule. We just send some messages to users who have been talking with us within 36 hours, then just get an error message from FB server for some of them(<code>&quot;type&quot;:&quot;OAuthException&quot;,&quot;code&quot;:10,&quot;error_subcode&quot;:2018278,&quot;fbtrace_id&quot;:&quot;AJSz9EQPjUFjShr0QK34yEr&quot;}} {&quot;error&quot;:{&quot;message&quot;:&quot;(#10) This message is sent outside of allowed window. Learn more about the new policy here:</code>). We thought it would have been no harm for us cause we're not violating the rule (the rule says we can't send standard messages, and we're actually not sending them cause we get blocked by the server), but now I guess this might cause the restrictions. However, we didn't get other types of specific warning messages saying that we violated the 24hour window policy.</p>
  <p>Do you think this could be the reason for being blocked from Facebook?</p>
  <p>Already read every policies including 'Community Standards', 'Page, Group and Event Policy' and 'Messenger Platform'.</p>
  <p>Couldn't find other possibilities except for this one.</p>