title: Failed to start Advanced key-value store.redis-server.service: Control process exited, code=exited status=1
body: <p>redis-server wont work in the server i have nginx, apache, php and mysql</p>
  <p><img src="https://i.stack.imgur.com/A7XDb.png" alt="" /></p>
  <p>is there any package can cause the problem below</p>
  <p>PS: this error when i'm installing BBB</p>
  <p><a href="https://github.com/bigbluebutton/bbb-install" rel="noreferrer">https://github.com/bigbluebutton/bbb-install</a></p>
  <p>redis-server.service: Control process exited, code=exited status=1
  Failed to start Advanced key-value store.</p>
  <pre><code>--
  -- The result is failed.
  Apr 05 12:28:44 ns3081715 systemd[1]: redis-server.service: Unit entered failed state.
  Apr 05 12:28:44 ns3081715 systemd[1]: redis-server.service: Failed with result 'exit-code'.
  Apr 05 12:28:44 ns3081715 systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
  Apr 05 12:28:44 ns3081715 systemd[1]: Stopped Advanced key-value store.
  -- Subject: Unit redis-server.service has finished shutting down
  -- Defined-By: systemd
  -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  --
  -- Unit redis-server.service has finished shutting down.
  Apr 05 12:28:44 ns3081715 systemd[1]: Starting Advanced key-value store...
  -- Subject: Unit redis-server.service has begun start-up
  -- Defined-By: systemd
  -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  --
  -- Unit redis-server.service has begun starting up.
  Apr 05 12:28:44 ns3081715 run-parts[19223]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
  Apr 05 12:28:44 ns3081715 redis-server[19239]: *** FATAL CONFIG FILE ERROR ***
  Apr 05 12:28:44 ns3081715 redis-server[19239]: Reading the configuration file, at line 108
  Apr 05 12:28:44 ns3081715 redis-server[19239]: &gt;&gt;&gt; 'logfile /var/log/redis/redis-server.log'
  Apr 05 12:28:44 ns3081715 redis-server[19239]: Can't open the log file: Permission denied
  Apr 05 12:28:45 ns3081715 systemd[1]: redis-server.service: Control process exited, code=exited status=1
  Apr 05 12:28:45 ns3081715 systemd[1]: Failed to start Advanced key-value store.
  -- Subject: Unit redis-server.service has failed
  -- Defined-By: systemd
  -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  --
  -- Unit redis-server.service has failed.
  --
  -- The result is failed.
  Apr 05 12:28:45 ns3081715 systemd[1]: redis-server.service: Unit entered failed state.
  Apr 05 12:28:45 ns3081715 systemd[1]: redis-server.service: Failed with result 'exit-code'.
  Apr 05 12:28:45 ns3081715 systemd[1]: redis-server.service: Service hold-off time over, scheduling restart.
  Apr 05 12:28:45 ns3081715 systemd[1]: Stopped Advanced key-value store.
  -- Subject: Unit redis-server.service has finished shutting down
  -- Defined-By: systemd
  -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  --
  -- Unit redis-server.service has finished shutting down.
  Apr 05 12:28:45 ns3081715 systemd[1]: Starting Advanced key-value store...
  -- Subject: Unit redis-server.service has begun start-up
  -- Defined-By: systemd
  -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  --
  -- Unit redis-server.service has begun starting up.
  Apr 05 12:28:45 ns3081715 run-parts[19251]: run-parts: executing /etc/redis/redis-server.pre-up.d/00_example
  Apr 05 12:28:45 ns3081715 redis-server[19270]: *** FATAL CONFIG FILE ERROR ***
  Apr 05 12:28:45 ns3081715 redis-server[19270]: Reading the configuration file, at line 108
  Apr 05 12:28:45 ns3081715 redis-server[19270]: &gt;&gt;&gt; 'logfile /var/log/redis/redis-server.log'
  Apr 05 12:28:45 ns3081715 redis-server[19270]: Can't open the log file: Permission denied
  Apr 05 12:28:45 ns3081715 systemd[1]: redis-server.service: Control process exited, code=exited status=1
  Apr 05 12:28:45 ns3081715 systemd[1]: Failed to start Advanced key-value store.
  -- Subject: Unit redis-server.service has failed
  -- Defined-By: systemd
  -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  --
  -- Unit redis-server.service has failed.
  --
  -- The result is failed.
  Apr 05 12:28:45 ns3081715 systemd[1]: redis-server.service: Unit entered failed state.
  Apr 05 12:28:45 ns3081715 systemd[1]: redis-server.service: Failed with result 'exit-code'.
  </code></pre>
  <p>other log</p>
  <pre><code>&gt; -- Defined-By: systemd
  &gt; -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  &gt; --
  &gt; -- Unit redis-server.service has failed.
  &gt; --
  &gt; -- The result is failed. Apr 05 12:38:23 ns3081715 systemd[1]: redis-server.service: Unit entered failed state. Apr 05 12:38:23
  &gt; ns3081715 systemd[1]: redis-server.service: Failed with result
  &gt; 'exit-code'. Apr 05 12:38:23 ns3081715 systemd[1]:
  &gt; redis-server.service: Service hold-off time over, scheduling restart.
  &gt; Apr 05 12:38:23 ns3081715 systemd[1]: Stopped Advanced key-value
  &gt; store.
  &gt; -- Subject: Unit redis-server.service has finished shutting down
  &gt; -- Defined-By: systemd
  &gt; -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  &gt; --
  &gt; -- Unit redis-server.service has finished shutting down. Apr 05 12:38:23 ns3081715 systemd[1]: Starting Advanced key-value store...
  &gt; -- Subject: Unit redis-server.service has begun start-up
  &gt; -- Defined-By: systemd
  &gt; -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  &gt; --
  &gt; -- Unit redis-server.service has begun starting up. Apr 05 12:38:23 ns3081715 run-parts[20653]: run-parts: executing
  &gt; /etc/redis/redis-server.pre-up.d/00_example Apr 05 12:38:23 ns3081715
  &gt; redis-server[20669]: *** FATAL CONFIG FILE ERROR *** Apr 05 12:38:23
  &gt; ns3081715 redis-server[20669]: Reading the configuration file, at line
  &gt; 108 Apr 05 12:38:23 ns3081715 redis-server[20669]: &gt;&gt;&gt; 'logfile
  &gt; /var/log/redis/redis-server.log' Apr 05 12:38:23 ns3081715
  &gt; redis-server[20669]: Can't open the log file: Permission denied Apr 05
  &gt; 12:38:23 ns3081715 systemd[1]: redis-server.service: Control process
  &gt; exited, code=exited status=1 Apr 05 12:38:23 ns3081715 systemd[1]:
  &gt; Failed to start Advanced key-value store.
  &gt; -- Subject: Unit redis-server.service has failed
  &gt; -- Defined-By: systemd
  &gt; -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  &gt; --
  &gt; -- Unit redis-server.service has failed.
  &gt; --
  &gt; -- The result is failed. Apr 05 12:38:23 ns3081715 systemd[1]: redis-server.service: Unit entered failed state. Apr 05 12:38:23
  &gt; ns3081715 systemd[1]: redis-server.service: Failed with result
  &gt; 'exit-code'. Apr 05 12:38:23 ns3081715 systemd[1]:
  &gt; redis-server.service: Service hold-off time over, scheduling restart.
  &gt; Apr 05 12:38:23 ns3081715 systemd[1]: Stopped Advanced key-value
  &gt; store.
  &gt; -- Subject: Unit redis-server.service has finished shutting down
  &gt; -- Defined-By: systemd
  &gt; -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  &gt; --
  &gt; -- Unit redis-server.service has finished shutting down. Apr 05 12:38:23 ns3081715 systemd[1]: redis-server.service: Start request
  &gt; repeated too quickly. Apr 05 12:38:23 ns3081715 systemd[1]: Failed to
  &gt; start Advanced key-value store.
  &gt; -- Subject: Unit redis-server.service has failed
  &gt; -- Defined-By: systemd
  &gt; -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
  &gt; --
  &gt; -- Unit redis-server.service has failed.
  &gt; --
  &gt; -- The result is failed. Apr 05 12:38:24 ns3081715 sshd[20498]: Failed password for root from 218.65.30.46 port 47702 ssh2 Apr 05 12:38:24
  &gt; ns3081715 sshd[20498]: Received disconnect from 218.65.30.46 port
  &gt; 47702:11:  [preauth] Apr 05 12:38:24 ns3081715 sshd[20498]:
  &gt; Disconnected from 218.65.30.46 port 47702 [preauth] Apr 05 12:38:24
  &gt; ns3081715 sshd[20498]: PAM 2 more authentication failures; logname=
  &gt; uid=0 euid=0 tty=ssh ruser= rhost=218.65.30.46  user=root Apr 05
  &gt; 12:38:24 ns3081715 sshd[20540]: Failed password for root from
  &gt; 217.61.5.246 port 42706 ssh2 Apr 05 12:38:24 ns3081715 sshd[20540]: Received disconnect from 217.61.5.246 port 42706:11: disconnected by
  &gt; user [preauth] Apr 05 12:38:24 ns3081715 sshd[20540]: Disconnected
  &gt; from 217.61.5.246 port 42706 [preauth] Apr 05 12:38:24 ns3081715
  &gt; sshd[20540]: PAM 1 more authentication failure; logname= uid=0 euid=0
  &gt; tty=ssh ruser= rhost=217.61.5.246  user=root Apr 05 12:38:25 ns3081715
  &gt; sshd[20680]: pam_unix(sshd:auth): authentication failure; logname=
  &gt; uid=0 euid=0 tty=ssh ruser= rhost=218.65.30.46  user=root
  </code></pre>