title: Getting DLL load failed while importing keras
body: <p>pip install keras</p>
  
  <p>import keras
  gives the following error:</p>
  
  <blockquote>
    <p>Using TensorFlow backend.
        ERROR:root:Internal Python error in the inspect module.
        Below is the traceback from this internal error.
        ERROR:root:Internal Python error in the inspect module.
        Below is the traceback from this internal error.
        Traceback (most recent call last):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 58, in 
            from tensorflow.python.pywrap_tensorflow_internal import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 28, in 
            _pywrap_tensorflow_internal = swig_import_helper()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper
            _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 242, in load_module
            return load_dynamic(name, filename, file)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 342, in load_dynamic
            return _load(spec)
        ImportError: DLL load failed: The specified module could not be found.</p>
    
    <p>During handling of the above exception, another exception occurred:
        Traceback (most recent call last):
          File "C:\ProgramData\Anaconda3\lib\site-packages\IPython\core\interactiveshell.py", line 3296, in run_code
            exec(code_obj, self.user_global_ns, self.user_ns)
          File "", line 1, in 
            import keras
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras__init__.py", line 3, in 
            from . import utils
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\utils__init__.py", line 6, in 
            from . import conv_utils
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\utils\conv_utils.py", line 9, in 
            from .. import backend as K
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\backend__init__.py", line 1, in 
            from .load_backend import epsilon
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\backend\load_backend.py", line 90, in 
            from .tensorflow_backend import *
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\backend\tensorflow_backend.py", line 5, in 
            import tensorflow as tf
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 101, in 
            from tensorflow_core import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core__init__.py", line 40, in 
            from tensorflow.python.tools import module_util as _module_util
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 50, in <strong>getattr</strong>
            module = self._load()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 44, in _load
            module = _importlib.import_module(self.<strong>name</strong>)
          File "C:\ProgramData\Anaconda3\lib\importlib__init__.py", line 127, in import_module
            return _bootstrap._gcd_import(name[level:], package, level)
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python__init__.py", line 49, in 
            from tensorflow.python import pywrap_tensorflow
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 74, in 
            raise ImportError(msg)
        ImportError: Traceback (most recent call last):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 58, in 
            from tensorflow.python.pywrap_tensorflow_internal import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 28, in 
            _pywrap_tensorflow_internal = swig_import_helper()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper
            _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 242, in load_module
            return load_dynamic(name, filename, file)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 342, in load_dynamic
            return _load(spec)
        ImportError: DLL load failed: The specified module could not be found.
        Failed to load the native TensorFlow runtime.</p>
    
    <p>See <a href="https://www.tensorflow.org/install/errors" rel="nofollow noreferrer">https://www.tensorflow.org/install/errors</a>
        for some common reasons and solutions.  Include the entire stack trace
        above this error message when asking for help.</p>
    
    <p>During handling of the above exception, another exception occurred:</p>
    
    <p>Traceback (most recent call last):
          File "C:\ProgramData\Anaconda3\lib\site-packages\IPython\core\interactiveshell.py", line 2033, in showtraceback
            stb = value._render_traceback_()
        AttributeError: 'ImportError' object has no attribute '_render_traceback_'</p>
    
    <p>During handling of the above exception, another exception occurred:</p>
    
    <p>Traceback (most recent call last):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 58, in 
            from tensorflow.python.pywrap_tensorflow_internal import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 28, in 
            _pywrap_tensorflow_internal = swig_import_helper()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper
            _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 242, in load_module
            return load_dynamic(name, filename, file)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 342, in load_dynamic
            return _load(spec)
        ImportError: DLL load failed: The specified module could not be found.</p>
    
    <p>During handling of the above exception, another exception occurred:</p>
    
    <p>Traceback (most recent call last):
          File "C:\ProgramData\Anaconda3\lib\site-packages\IPython\core\ultratb.py", line 1095, in get_records
            return _fixed_getinnerframes(etb, number_of_lines_of_context, tb_offset)
          File "C:\ProgramData\Anaconda3\lib\site-packages\IPython\core\ultratb.py", line 313, in wrapped
            return f(*args, **kwargs)
          File "C:\ProgramData\Anaconda3\lib\site-packages\IPython\core\ultratb.py", line 347, in _fixed_getinnerframes
            records = fix_frame_records_filenames(inspect.getinnerframes(etb, context))
          File "C:\ProgramData\Anaconda3\lib\inspect.py", line 1502, in getinnerframes
            frameinfo = (tb.tb_frame,) + getframeinfo(tb, context)
          File "C:\ProgramData\Anaconda3\lib\inspect.py", line 1460, in getframeinfo
            filename = getsourcefile(frame) or getfile(frame)
          File "C:\ProgramData\Anaconda3\lib\inspect.py", line 696, in getsourcefile
            if getattr(getmodule(object, filename), '<strong>loader</strong>', None) is not None:
          File "C:\ProgramData\Anaconda3\lib\inspect.py", line 733, in getmodule
            if ismodule(module) and hasattr(module, '<strong>file</strong>'):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 50, in <strong>getattr</strong>
            module = self._load()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 44, in _load
            module = _importlib.import_module(self.<strong>name</strong>)
          File "C:\ProgramData\Anaconda3\lib\importlib__init__.py", line 127, in import_module
            return _bootstrap._gcd_import(name[level:], package, level)
          File "", line 1006, in _gcd_import
          File "", line 983, in _find_and_load
          File "", line 953, in _find_and_load_unlocked
          File "", line 219, in _call_with_frames_removed
          File "", line 1006, in _gcd_import
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core__init__.py", line 42, in 
            from . _api.v2 import audio
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core_api\v2\audio__init__.py", line 10, in 
            from tensorflow.python.ops.gen_audio_ops import decode_wav
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\ops\gen_audio_ops.py", line 9, in 
            from tensorflow.python import pywrap_tensorflow as _pywrap_tensorflow
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 50, in <strong>getattr</strong>
            module = self._load()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 44, in _load
            module = _importlib.import_module(self.<strong>name</strong>)
          File "C:\ProgramData\Anaconda3\lib\importlib__init__.py", line 127, in import_module
            return _bootstrap._gcd_import(name[level:], package, level)
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python__init__.py", line 49, in 
            from tensorflow.python import pywrap_tensorflow
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 74, in 
            raise ImportError(msg)
        ImportError: Traceback (most recent call last):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 58, in 
            from tensorflow.python.pywrap_tensorflow_internal import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 28, in 
            _pywrap_tensorflow_internal = swig_import_helper()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper
            _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 242, in load_module
            return load_dynamic(name, filename, file)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 342, in load_dynamic
            return _load(spec)
        ImportError: DLL load failed: The specified module could not be found.</p>
    
    <p>During handling of the above exception, another exception occurred:</p>
    
    <p>Traceback (most recent call last):
          File "C:\ProgramData\Anaconda3\lib\site-packages\IPython\core\interactiveshell.py", line 3296, in run_code
            exec(code_obj, self.user_global_ns, self.user_ns)
          File "", line 1, in 
            import keras
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras__init__.py", line 3, in 
            from . import utils
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\utils__init__.py", line 6, in 
            from . import conv_utils
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\utils\conv_utils.py", line 9, in 
            from .. import backend as K
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\backend__init__.py", line 1, in 
            from .load_backend import epsilon
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\backend\load_backend.py", line 90, in 
            from .tensorflow_backend import *
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\backend\tensorflow_backend.py", line 5, in 
            import tensorflow as tf
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 101, in 
            from tensorflow_core import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core__init__.py", line 40, in 
            from tensorflow.python.tools import module_util as _module_util
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 50, in <strong>getattr</strong>
            module = self._load()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 44, in _load
            module = _importlib.import_module(self.<strong>name</strong>)
          File "C:\ProgramData\Anaconda3\lib\importlib__init__.py", line 127, in import_module
            return _bootstrap._gcd_import(name[level:], package, level)
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python__init__.py", line 49, in 
            from tensorflow.python import pywrap_tensorflow
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 74, in 
            raise ImportError(msg)
        ImportError: Traceback (most recent call last):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 58, in 
            from tensorflow.python.pywrap_tensorflow_internal import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 28, in 
            _pywrap_tensorflow_internal = swig_import_helper()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper
            _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 242, in load_module
            return load_dynamic(name, filename, file)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 342, in load_dynamic
            return _load(spec)
        ImportError: DLL load failed: The specified module could not be found.</p>
    
    <p>Failed to load the native TensorFlow runtime.</p>
    
    <p>See <a href="https://www.tensorflow.org/install/errors" rel="nofollow noreferrer">https://www.tensorflow.org/install/errors</a></p>
    
    <p>for some common reasons and solutions.  Include the entire stack trace
        above this error message when asking for help.</p>
    
    <p>During handling of the above exception, another exception occurred:</p>
    
    <p>Traceback (most recent call last):
          File "C:\ProgramData\Anaconda3\lib\site-packages\IPython\core\interactiveshell.py", line 2033, in showtraceback
            stb = value._render_traceback_()
        AttributeError: 'ImportError' object has no attribute '_render_traceback_'</p>
    
    <p>During handling of the above exception, another exception occurred:</p>
    
    <p>Traceback (most recent call last):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 58, in 
            from tensorflow.python.pywrap_tensorflow_internal import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 28, in 
            _pywrap_tensorflow_internal = swig_import_helper()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper
            _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 242, in load_module
            return load_dynamic(name, filename, file)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 342, in load_dynamic
            return _load(spec)
        ImportError: DLL load failed: The specified module could not be found.
        Failed to load the native TensorFlow runtime.
        See <a href="https://www.tensorflow.org/install/errors" rel="nofollow noreferrer">https://www.tensorflow.org/install/errors</a>
        for some common reasons and solutions.  Include the entire stack trace
        above this error message when asking for help.
        Traceback (most recent call last):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 58, in 
            from tensorflow.python.pywrap_tensorflow_internal import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 28, in 
            _pywrap_tensorflow_internal = swig_import_helper()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper
            _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 242, in load_module
            return load_dynamic(name, filename, file)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 342, in load_dynamic
            return _load(spec)
        ImportError: DLL load failed: The specified module could not be found.
        During handling of the above exception, another exception occurred:
        Traceback (most recent call last):
          File "C:\ProgramData\Anaconda3\lib\site-packages\IPython\core\interactiveshell.py", line 3296, in run_code
            exec(code_obj, self.user_global_ns, self.user_ns)
          File "", line 1, in 
            import keras
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras__init__.py", line 3, in 
            from . import utils
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\utils__init__.py", line 6, in 
            from . import conv_utils
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\utils\conv_utils.py", line 9, in 
            from .. import backend as K
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\backend__init__.py", line 1, in 
            from .load_backend import epsilon
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\backend\load_backend.py", line 90, in 
            from .tensorflow_backend import *
          File "C:\ProgramData\Anaconda3\lib\site-packages\keras\backend\tensorflow_backend.py", line 5, in 
            import tensorflow as tf
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 101, in 
            from tensorflow_core import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core__init__.py", line 40, in 
            from tensorflow.python.tools import module_util as _module_util
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 50, in <strong>getattr</strong>
            module = self._load()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow__init__.py", line 44, in _load
            module = _importlib.import_module(self.<strong>name</strong>)
          File "C:\ProgramData\Anaconda3\lib\importlib__init__.py", line 127, in import_module
            return _bootstrap._gcd_import(name[level:], package, level)
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python__init__.py", line 49, in 
            from tensorflow.python import pywrap_tensorflow
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 74, in 
            raise ImportError(msg)
        ImportError: Traceback (most recent call last):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 58, in 
            from tensorflow.python.pywrap_tensorflow_internal import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 28, in 
            _pywrap_tensorflow_internal = swig_import_helper()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper
            _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 242, in load_module
            return load_dynamic(name, filename, file)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 342, in load_dynamic
            return _load(spec)
        ImportError: DLL load failed: The specified module could not be found.
        Failed to load the native TensorFlow runtime.
        See <a href="https://www.tensorflow.org/install/errors" rel="nofollow noreferrer">https://www.tensorflow.org/install/errors</a>
        for some common reasons and solutions.  Include the entire stack trace
        above this error message when asking for help.
        During handling of the above exception, another exception occurred:
        Traceback (most recent call last):
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow.py", line 58, in 
            from tensorflow.python.pywrap_tensorflow_internal import *
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 28, in 
            _pywrap_tensorflow_internal = swig_import_helper()
          File "C:\Users\User\AppData\Roaming\Python\Python37\site-packages\tensorflow_core\python\pywrap_tensorflow_internal.py", line 24, in swig_import_helper
            _mod = imp.load_module('_pywrap_tensorflow_internal', fp, pathname, description)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 242, in load_module
            return load_dynamic(name, filename, file)
          File "C:\ProgramData\Anaconda3\lib\imp.py", line 342, in load_dynamic
            return _load(spec)
        ImportError: DLL load failed: The specified module could not be found.
        Failed to load the native TensorFlow runtime.
        See <a href="https://www.tensorflow.org/install/errors" rel="nofollow noreferrer">https://www.tensorflow.org/install/errors</a>
        for some common reasons and solutions.  Include the entire stack trace
        above this error message when asking for help.</p>
  </blockquote>