title: Getting errors trying to connect to my sites FTP account from Filezilla
body: <p>I'm getting the following error when I try to connect to my FTP account in Filezilla using the given cPanel FTP configuration. I've gone ahead and double checked it and tried entering it manually but I continue to get the same error.</p>
  
  <p><code>Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".</code></p>
  
  <p>Everything I find tells me that something may be wrong in how I'm entering something but I'm sure that I am not. I'm unable to figure out this and I've worked with Filezilla and connecting to many other FTP accounts using the FTP configs in cPanel successfully.</p>
  
  <p>Example FTP settings:</p>
  
  <p><code>Host: ftp.address.com</code></p>
  
  <p><code>Protocol: FTP</code></p>
  
  <p><code>Encryption: Use explicit FTP over TLS if available</code></p>
  
  <p><code>Logon Type: Normal</code></p>
  
  <p><code>User: user@address.com</code></p>
  
  <p><code>Password: ************</code></p>
  
  <p>I've triple-checked the password and tried resetting it a few times in the cPanel.</p>
  
  <p>I've tried removing the <code>ftp.</code> part in front of the host name to someone elses suggestions but I then get the following error:</p>
  
  <p><code>Connection attempt failed with "ECONNREFUSED - Connection refused by server".</code></p>
  
  <p>I'm at a lost and I can't figure out how to connect to my site. Any help is appreciated. Thanks.</p>