title: VMware Workstation encounters "unrecoverable error: (svga) Unexpected signal: 11." What do I do?
body: <p>Have been using VMware workstation for a while now. The other day I did however get this message when trying to start my Windows7 VM:</p>
  
  <blockquote>
    <p>VMware Workstation unrecoverable error: (svga) Unexpected signal: 11.
    A log file is available in
    "/vmware/Windows7x64/vmware.log".<br>
    You can request support.  </p>
    
    <p>To collect data to submit to VMware support, choose "Collect Support
    Data" from the Help menu. You can also run the "vm-support" script in
    the Workstation folder directly. We will respond on the basis of your
    support entitlement.</p>
  </blockquote>
  
  <p>I noted that .lck-files have been created in my VM folder. When removing these I can start the VM, however this takes me 13 days bak in time, 3 November where a lot of code is missing. </p>
  
  <p>Possible reasons for this is that I have been accessing the VM both locally and remotely, which could have caused concurrency issues and thereby the creation of .lck fies. Sometimes when I try to open the Windows VM I also get this:</p>
  
  <blockquote>
    <p>Failed to lock the file Cannot open the disk
    '/vmware/Windows7x64/Windows7x64-000001.vmdk'
    or one of the snapshot disks it depends on. Module 'Disk' power on
    failed. Failed to start the virtual machine.</p>
  </blockquote>
  
  <p>On another note I have also tred resolving this by updating to the latest version. When I try to do this within the program I do however get:</p>
  
  <blockquote>
    <p>There was a problem updating a software component. Try again later and
    if the problem persists, contact VMware Support or your system
    administrator</p>
  </blockquote>
  
  <p>Please help me. I do not want to redo 13 days of work. (No I have no backup of the files unfortunately).</p>