title: Google Search Console and Testing Tool giving different errors about best/worst AggregateRating values
body: <p>On Google Search Console, I'm getting the error <a href="https://i.stack.imgur.com/izN3j.png" rel="nofollow noreferrer">missing best and worst rating</a>. But when I tested the link on testing tool, <a href="https://i.stack.imgur.com/SlJVy.png" rel="nofollow noreferrer">I am getting</a>:</p>
  
  <ol>
  <li><blockquote>
    <p>Failed to normalize the rating value.</p>
  </blockquote></li>
  <li><blockquote>
    <p>Your rating value was out of the default range, you must provide best and worst values.</p>
  </blockquote></li>
  </ol>
  
  <p>The code is given below:</p>
  
  <pre class="lang-html prettyprint-override"><code>&lt;h3&gt;Reviews&lt;/h3&gt;
  &lt;div class="average-rating" itemprop="aggregateRating" itemscope itemtype="http://schema.org/AggregateRating"&gt;
  &lt;p class="rating-title"&gt;Average Rating&lt;/p&gt;
  &lt;div class="rating-box"&gt;
      &lt;div class="average-value" itemprop="ratingValue"&gt;0/5&lt;/div&gt;
      &lt;div class="review-amount" itemprop="ratingCount"&gt;0 rating&lt;/div&gt;
  &lt;/div&gt;
  </code></pre>
  
  <p>When I change in rating value to </p>
  
  <pre class="lang-html prettyprint-override"><code>&lt;div class="average-value" itemprop="ratingValue"&gt;0/5&lt;/div&gt; 
  </code></pre>
  
  <p>or to this</p>
  
  <pre class="lang-html prettyprint-override"><code>&lt;div class="average-value" itemprop="ratingValue"&gt;0/-454545&lt;/div&gt;
  </code></pre>
  
  <p>it <a href="https://i.stack.imgur.com/eeKer.png" rel="nofollow noreferrer">gives a warning</a>:</p>
  
  <blockquote>
    <p>0 rating (The value provided for <code>ratingCount</code> must be an integer.)</p>
  </blockquote>
  
  <p>How can I solve this?</p>