How to understand どうかしましたか?


I could not figure it out. What does どうかしましたか mean?




When I find the pserson who seems badly annoyed or being in a state of
numbness. If I have entirely no idea about the situation or backgrand, but I
can't just stand by himself or herself and I'd like to get around to telling
him or her. I usually talk softly to the pserson "どうかしましたか？."

It has very little to do with whether I konw the pserson or not.




When I find the pserson who seems badly annoyed or being in a state of
numbness. If I have entirely no idea about the situation or backgrand, but I
can't just stand by himself or herself and I'd like to get around to telling
him or her. I usually talk softly to the pserson "どうかしましたか？."

It has very little to do with whether I konw the pserson or not.

