Could you repeat that please?


I recently was on the phone with a Japanese customer service representative
and I couldn't quite understand what she had said. I wanted her to repeat what
she had said so I said something along the lines of 'again please' or 'one
more time please'. What I really wanted to say was 'could you repeat that
please'.

How do I say the latter in Japanese?




もう一度説明してくれますか？ is what I was looking for.




If you wanted to say it a little more properly:

[code]

    すみませんが、もう一度{いちど}お願{ねが}いします。
    
[/code]

This is more explicit; "Sorry but can you please say that again?". I would use
this if I couldn't understand one piece of the conversation.

or

[code]

    すみません。声{こえ}が／お電話{でんわ}が遠{とお}いようなのですが。
    
[/code]

This is a soft or roundabout way of asking the other person to repeat
themselves. I usually use this if the person in general is hard to understand
or there is light static on the line. It would be a cue for the other person
to speak up or speak more clearly.

