How to ask for a refund?


I want to ask for a refund? For example, if I want to refund a train ticket.
How do I ask the train master?

I think it is not a 返品。

Do you need certain politeness?




In this case, you might somehow use `返金`.

  * `返品` focuses on the merchandise being returned from the customer to the shop.
  * `返金` focuses on the money being returned from the shop to the customer.

Often, two things happen at the same time, but depending on what kind thing
was sold, it is more appropriate to focus on one or the other. In addition,
for things like train tickets, they are not reused by another customer; they
will be probably just become void, and/or thrown out. In that case there is no
process that will be described as `返品`, so it is better to use `返金`.

In Japan, customers are generally considered to be in a socially higher status
than the shop clerk (of course only in that temporaral situation), so you
don't have to be too polite, but may use the polite form. But note that in
Japan, returning things is not done as frequent as in U.S. For things like
tickets, there should be a clear policy somewhere regarding refunding.




In this case, you might somehow use `返金`.

  * `返品` focuses on the merchandise being returned from the customer to the shop.
  * `返金` focuses on the money being returned from the shop to the customer.

Often, two things happen at the same time, but depending on what kind thing
was sold, it is more appropriate to focus on one or the other. In addition,
for things like train tickets, they are not reused by another customer; they
will be probably just become void, and/or thrown out. In that case there is no
process that will be described as `返品`, so it is better to use `返金`.

In Japan, customers are generally considered to be in a socially higher status
than the shop clerk (of course only in that temporaral situation), so you
don't have to be too polite, but may use the polite form. But note that in
Japan, returning things is not done as frequent as in U.S. For things like
tickets, there should be a clear policy somewhere regarding refunding.

