Taking blame though I'm not at fault


Got transferred to Tokyo by my company, and the trains are late almost
everyday. When trains are late in the morning we send an email stating that
we'll be late.

Customarily we end the mail with "ご迷惑おかけしますが、よろしくお願い致します。"

Writing it like this feels like I'm taking the blame for something totally out
of my control.

Can I place the blame where it actually belongs, ending with something like
"JR東がご迷惑おかけしてますが、よろしくお願い致します。"?




Japanese people say ご迷惑をおかけします and 申し訳ありません even when they are not to blame.
As long as you adequately describe the situation, no one will think you are to
blame. Likewise, when a Japanese person says ご迷惑をおかけします, すみません, 申し訳ありません or
_I'm sorry_ , you should not take it for granted that they admitted a fault.
Saying JR東がご迷惑おかけしていますが in this situation sounds funny at least.

After all, JR East is saying 電車が遅れまして大変申し訳ありません all the time even when the
company is not to blame at all. If heavy snow stopped a train, a conductor
usually says ご迷惑をおかけしています. If someone jumped in front of a train, the company
says 大変申し訳ありません. That's what JR East is expected to say as a reliable company,
and that's also what you are expected to say as a responsible businessperson.




Japanese people say ご迷惑をおかけします and 申し訳ありません even when they are not to blame.
As long as you adequately describe the situation, no one will think you are to
blame. Likewise, when a Japanese person says ご迷惑をおかけします, すみません, 申し訳ありません or
_I'm sorry_ , you should not take it for granted that they admitted a fault.
Saying JR東がご迷惑おかけしていますが in this situation sounds funny at least.

After all, JR East is saying 電車が遅れまして大変申し訳ありません all the time even when the
company is not to blame at all. If heavy snow stopped a train, a conductor
usually says ご迷惑をおかけしています. If someone jumped in front of a train, the company
says 大変申し訳ありません. That's what JR East is expected to say as a reliable company,
and that's also what you are expected to say as a responsible businessperson.

