A 4-month-old girl is brought to the physician by her mother because of a 4-day history of vomiting, poor feeding, and more frequent napping. She appears lethargic. Her vital signs are within normal limits. Physical examination shows a bulging, tense anterior fontanelle. Fundoscopic exam shows bilateral retinal hemorrhage. A complete blood count shows a leukocyte count of 8,000/mm3. An x-ray of the chest shows healing fractures of the 4th and 5th left ribs. Which of the following is the most likely cause of the patient's condition?
Malnutrition
Shearing head injury
Inherited connective tissue disorder
Bleeding from the germinal matrix