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<p>Leadership is crucial in any organization. Executive leadership provides guidance, direction and structure. First-line  supervisors ensure that the vision, guidance and direction of executive leaders become reality in an organization, and  they also are responsible for the morale and motivation of nonsupervisory employees. Historically, federal agencies  have struggled with developing and implementing selection processes that produce effective first-line supervisors.  This research examines the four most important tenets of a selection process. These four tenets include laws  and regulations that govern first-line supervisor selection processes, the accepted competencies associated with  effective first-line supervisors, assessment tools used in the selection process and most effective measures in assessing  organizational performance and first-line supervisors. Using a multi-method approach that includes survey data,  interviews and policy review, this study compares first-line supervisor selection processes for effective and less  effective federal agencies, as measured by the Federal Human Capital Survey (FHCS)/Federal Employee Viewpoint  Survey (FedView). Finally, conclusions and recommendations are offered for developing standards and improving  first-line supervisor selection processes in DHS and the rest of the federal government.
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<br>Subjects: National security; Supervision; Employee selection</div>
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Kaminsky, Mark T.</div>
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