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<p>This research evaluates how effectively the award fee process has been in motivating contractor performance within the Southwest Division (SWD) of Naval Facilities Engineering Command (NAVFAC). It analyzes the effectiveness of the current process in motivating contractors to performance excellence, identifies obstacles to effective motivation in the current process, identifies positive aspects of current procedures, as well as provides action recommendations, where warranted, for greater success in effectively motivating contractors to performance excellence through the award fee process. A survey revealed the current award fee process motivates contractors, but can be improved. There are a number of problems and barriers; however, there are solutions. Periodic reviews of the award fee process are the single, objective solution discovered by the research. A commitment to effective change by management is also important. Lastly, consistency through a streamlined process and specific evaluation criteria are critical.
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<br>Subjects:</div>
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Phillips, Rick W.</div>
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