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<p>Changes in computer and communications technology over the past decade made wide-area networking (WAN) the most convenient, inexpensive, and effective method for geographically dispersed people to exchange information. One organization which is capitalizing on the benefits of WAN connectivity is the Naval Air Systems Command (NAVAIR). Using information technology as a strategic enabler for managing organizational change, Vice Admiral William C. Bowes, Commander, Naval Air Systems Command, championed the idea of a Naval Air Systems Command Wide Area Network (NAVWAN). The ultimate goal of the NAVWAN is to enable people at different sites throughout NAVAIR to directly communicate. Initially, the functional requirements are electronic mail, file transfer, and directory services throughout NAVAIR. To assist NAVAIR in the development of a NAVWAN implementation prototype, the initial response of users at NAS Miramar was assessed. The purpose of this study is to demonstrate how a stakeholder analysis; weaknesses, opportunities, threats, and strengths assessment; diffusion of innovation survey; and technological change management theory can be used to analyze the factors that will influence the success of the NAVWAN implementation. Analysis of these factors are the basis for several prescribed critical and managerial recommendations. These recommendations can be used to further refine the implementation process and foster evolutionary development of NAVWAN far into the future.
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<br>Subjects: stakeholder; wide-area network (WAN); diffusion of innovation; technological change</div>
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Callaghan Bayer, Virginia Rose</div>
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